Summary
Overview
Work history
Education
Skills
Timeline
Generic

Amanda Skelding

Birmingham,West Midlands

Summary

Friendly and approachable, with exceptional communication and customer service skills, complemented by proven ability to handle transactions and manage stock. Known for creating positive shopping experiences and assisting customers with product information.

I have an extensive work experience - I have background in retail, sales, compliance, administration, banking and secretarial.

Overview

36
36
years of professional experience

Work history

Sales Assistant / Supermarket Compliance Assistant

John Lewis Partnership
Solihull, West Midlands
02.2006 - 01.2025

I have worked for John Lewis Partnership for 19 years.

Working in various Departments learning new skills and improving others. China & Glass, Audio and TV, Management Suite, Customer Service, HR, Workroom and Waitrose Hall Green Branch as Compliance and Scheduling Assistant.

Interacting with customers and selling products,

Organising staff holidays for a particular department, break rotas etc.

Organising the clearance products on sale.

Organising Managers diary in Management Suite. Sorting any issues.

HR, sorting through CV’s, organising interviews, inputting new recruits on system.

Compliance duties in Waitrose.

Customer Service Department - dealing with all issues that customers may have, opening new credit cards, foreign exchange and gift wrapping.

Customer Service and great Communication are skills that I feel are my strengths.

Sales Assistant

Bang & Olufsen
Bristol
09.1997 - 05.2002

Sales of Bang & Olufsen Television and Audio Equipment.

Demonstrating equipment using great attention to detail skills.

Regularly engaging with affluent clientele.

Delivering and maintaining strong relationships for repeat business.

Handling cash, ordering, arranging delivery of new products and servicing of existing products.

Dealing with engineers.

Dividends Clerk

Chase Manhatten Bank
Bournemouth
04.1989 - 07.1997

Calculating Dividends of stocks and shares held by the Bank.

Investigating who owned the shares when dividends paid.

Claim for payment or transfer funds to owner.

Education

O’Levels - Maths, English, Biology, Home Economics,

Fairfield Grammar School
Bristol

Diploma of Higher Education - Business Studies, Secretarial, Commerce, Accounts

Bournemouth &Poole College
Bournemouth

Skills

  • Customer service excellence
  • Resilience under pressure
  • Conflict Resolution
  • Sales techniques
  • Time efficiency
  • Superb time management
  • Multitasking efficiency

Timeline

Sales Assistant / Supermarket Compliance Assistant

John Lewis Partnership
02.2006 - 01.2025

Sales Assistant

Bang & Olufsen
09.1997 - 05.2002

Dividends Clerk

Chase Manhatten Bank
04.1989 - 07.1997

O’Levels - Maths, English, Biology, Home Economics,

Fairfield Grammar School

Diploma of Higher Education - Business Studies, Secretarial, Commerce, Accounts

Bournemouth &Poole College
Amanda Skelding