Anna Halliday
Pontypridd,Rhondda Cynon Taf
Summary
- Mature and hard working second year A' level student.
- Confident Sales Assistant providing excellent customer service, offering outstanding levels of service through helpful and effective communication.
- Bringing a can-do attitude to all tasks, ensuring jobs are completed accurately and efficiently for continued customer and management satisfaction.
- A strong team player.
- Reliable, trustworthy and honest.
- Full clean driving licence.
Overview
2
2
years of professional experience
7
7
years of post-secondary education
Work history
Sales Assistant
Home Bargains
Pontypridd, RCT
11.2022 - 09.2023
- Provided service with a smile, offering courteous, helpful advice to best meet customer needs.
- Greeted customers and offered assistance with selecting merchandise. Assisted customers in locating specific items to boost satisfaction.
- Guaranteed high levels of customer satisfaction through product knowledge and attentive service.
- Replenished floor stock and processed deliveries promptly, maximising product availability for customers.
- Shelved and merchandised new products in visually appealing, organised displays to engage customers.
- Updated product labelling and pricing to reflect discounts and offers.
- Maintained impeccably high standards store presentation and hygiene through cleaning.
- Managed till operations promptly and with accuracy. Precisely scanning items, processing payments and issuing receipts.
- Completed purchases with cash, credit and debit payment methods, providing customer receipts for reference.
- Monitored and reported suspicious activity to store manager to avoid theft.
- Adhered to company procedures and guidelines to maintain compliance.
- Accepted and processed cash, cheque, card and mobile payments using POS systems.
Volunteer Helper
Extra Milers
Cardiff
03.2022 - 07.2022
- Through my love of running I have volunteered on numerous occasions as an Extra Miler at various events in Cardiff and Porthcawl. 27/03/22 Cardiff half marathon - handing out water to the runners. 22/05/22 Cardiff 10k - handing out medals and t-shirts at the finish line and 03/07/22 Porthcawl 10k - handing out water to the runners.
- Offering support and encouragement to the runners.
- Working as a team, this has helped build my teamworking and communication skills.
- Assisted in organising and setting up outside areas to facilitate the events.
- Clean up at the end of each event.
Volunteer Classroom Assistant (work experience)
Ysgol Gyfun Garth Olwg
06.2022 - 06.2022
- I spent a week in the primary school listening to pupils reading and supporting them with basic math tasks
- I also assisted the teacher with PE sessions encouraging pupil participation
Volunteer
Ysgol Gyfun Garth Olwg
12.2021 - 12.2021
- I worked as part of a team on a business project as part of my Welsh Baccalaureate.
- This involved developing an idea for a product to sell at the schools Christmas fayre. The team decided to make cupcakes which we sold at the fayre. This enabled me to communicate face to face with customers demonstrating customer service ability and handling money.
- As part of my Welsh Baccalaureate I also helped to organise, market and run an after school film club.
Education
GCSEs -
Ysgol Gyfun Garth Olwg
Pontypridd, Rhondda Cynon Taf 09.2017 - 07.2022
A's level qualifications -
Ysgol Gyfun Garth Olwg
Pontypridd, Rhondda Cynon Taf 09.2022 - 08.2023
A-Levels -
Ysgol Gyfun Garth Olwg
Pontypridd, Rhondda Cynon Taf 09.2023 - 07.2024
Skills
- Fluent Welsh Speaker
- Teamwork
- Customer service orientated
- Excellent communication skills
- Excellent timekeeping
- Accurate money handling
- Self-motivated
- Outgoing and enthusiastic
- Creative
Languages
Welsh
Fluent
Timeline
A-Levels -
Ysgol Gyfun Garth Olwg
09.2023 - 07.2024
Sales Assistant
Home Bargains
11.2022 - 09.2023
A's level qualifications -
Ysgol Gyfun Garth Olwg
09.2022 - 08.2023
Volunteer Classroom Assistant (work experience)
Ysgol Gyfun Garth Olwg
06.2022 - 06.2022
Volunteer Helper
Extra Milers
03.2022 - 07.2022
Volunteer
Ysgol Gyfun Garth Olwg
12.2021 - 12.2021
GCSEs -
Ysgol Gyfun Garth Olwg
09.2017 - 07.2022
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