Anna Derham
London
Summary
Dedicated and experienced Social Worker provides exceptional professional care and implements appropriate interventions. Utilises variety of resources to identify unique needs and assist vulnerable populations. Adept at establishing strong rapport with individuals from diverse backgrounds. Has expertise in management and development of staff.
Overview
25
25
years of professional experience
Work History
Independent Social Worker
Self Employed
05.2023 - Current
- Independent Best Interest Assessor.
- Completing Deprivation of Liberty Safeguards Form 3.
- Writing high quality reports within timeframes.
- Liaison with other professionals and family/friends involved, quickly establishing productive working relationships.
- Completion of expert witness court reports.
- Independent Practice Educator and Mentor Assessor.
- Supervising students long arm and qualified social workers on post qualifying training and newly qualified social workers on ASYE.
Service Manager
London Borough Of Camden
06.2018 - 05.2023
- Managing locality teams, residential review and duty team in Camden Adult Social Care, responsibility of up to 40 members of staff.
- Providing senior leadership to the service.
- Maintained team productivity and quality of service by establishing and maintaining clear benchmarks.
- Met with key partner agencies to discuss service needs and offer available solutions, including integration with health
- Monitored team performance, adhered to service level agreements and provided detailed job training.
- Met with customers to discuss service needs and develop effective and practical solutions and resolve complaints.
- Hired, trained and supervision of staff.
- Monitored service and staff performance and provided feedback for improvement and implemented performance goals and action plans.
- Resolved customer and local government ombudsman complaints in professional and timely manner.
- Implemented strategies to increase customer service satisfaction ratings.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Successfully managed budgets and allocated resources to comply with local policy and national legislation.
Team Manager
London Borough Of Camden
10.2016 - 06.2018
- Manager in adult community social work team, managing team of social workers, outreach and Occupational Therapists.
- Regular reflective and managerial supervision of staff.
- Delivered regular team meetings for aligned work towards common goals.
- Led employee relations through effective communication, coaching, training, and development.
- Administered monthly and annual reviews to direct reports and set clear and measurable goals, action plans, and follow-up procedures.
- Drove performance of staff by creating incentives and positive work atmosphere and administering recognition and rewards programs.
- Implemented training programs to maximise team member development and potential.
- Coordinated team collaboration to share ideas and build best practices.
- Cultivated positive, productive team environments, resolving conflicts quickly.
- Established and maintained performance, quality and service standards for professional customer care.
- Managed local care budget in my area.
- Chaired safeguarding meetings.
Social Work Manager and Reviews Service Manager
London Borough Of Hammersmith And Fulham
10.2013 - 10.2016
- Manager in adult community social work team, managing hub of social workers.
- Manager of 24 staff in review team, overseeing budget and working to set targets and time frames.
- Provided leadership, guidance and support to staff members.
- Established and maintained relationships with key stakeholders.
- Monitored performance and outcomes for successful delivery of services.
Senior Social Worker
Camden And Islington NHS Foundation Trust
04.2009 - 10.2013
- Social worker in Islington Drug and Alcohol Specialist Service, specialising in Alcohol use.
- Work with individual adults and their families and partners who are affected by their substance use.
- Providing multi agency and inter disciplinary training.
- Used therapeutic interventions to aid recovery.
- Monitored clients' progress and adapted treatment plans to meet changing needs.
- Advocated for clients to assure respected rights and wishes.
- Helped clients with recognising and managing mental health concerns through evidence-based interventions.
- Formulated treatment plan strategies with multidisciplinary teams to provide comprehensive and continuous care plan.
- Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
- Updated client documentation for accurate, compliant and current records.
- Assisted clients in identifying community resources and connecting with appropriate services.
- Facilitated peer support groups to help clients connect with others.
- Arranging rehab and review of placement.
- Overseeing detox budget.
Drug Treatment Worker and Social Worker
North Notts Healthcare NHS Trust
01.2006 - 04.2009
- Social worker in Criminal Justice Integrated Team, working with Opiate dependant clients who were involved within the criminal justice system.
- Providing and monitoring scripts with GPs.
- Using psycho/social interventions to promote change and harm minimisation.
- Working in multi disciplinary team
- Worked closely with families to provide updates, address concerns, and facilitate family involvement in the treatment process.
- Assisted clients in developing essential life skills such as self-care, budgeting, communication, and problem solving.
- Conducted ongoing assessments of client needs in order to adjust treatment goals accordingly.
- Advocated on behalf of clients during case meetings or conferences with outside agencies or individuals involved in their care plan process.
Prison Liaison Officer
Turning Point
07.2005 - 01.2006
- Work in Wakefield Drug Intervention Programme, multi-disciplinary team.
- Working with offenders who were using substances who were re-entering the community.
- Work with Prolific offenders and those under MAPPA.
Social Worker
Mansfield And Ashfield Youth Offending Team
06.2004 - 07.2005
- Helped young people develop new coping mechanisms and techniques to drive behaviour modification.
- Completion of court reports.
- Oversaw young people on court orders.
- Formulated support plans with young people and their families.
- Maintained regular contact with clients by calling and visiting clients' homes.
- Attending court duty and advising court of appropriate sentences for young people.
Relief Project Worker and Tenancy Support Officer
Stonham
02.2004 - 05.2005
- Working in 7 bed hostel for males released from prison.
- Tenancy support, engagement with individuals and families to support them to retain their tenancies.
Support Worker
Brook Street Social Care
07.2003 - 08.2004
- Support worker with adults with learning disabilities in residential care.
- Support work with adults with severe and enduring mental health in residential care.
- Support worker in wet centre for street drinkers.
- Residential worker in residential children’s homes.
- Work in residential crises centres for young people, who were immediately removed from previous care or who presented high risk in other looked after children’s settings.
- Support worker in day respite centre for children with learning disabilities.
- Project worker in mother and baby unit.
- Project worker in leaving care unit.
- Supporting young people in semi-independent living and preparing them for move on.
- Kept clients engaged in social networks and communities for personal health and growth.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
Project Worker
St Mungos
11.2000 - 09.2002
- Working in 29 bed hostel for homeless women.
- Working with people who were experiencing psychosis and women who regularly self-harmed.
- Work with women who were fleeing persecution in their home country and seeking asylum, often demonstrating symptoms of Post Traumatic Stress Disorder.
- Liaison with community resources including mental health team, substance use services and The Medical Foundation.
Support Worker and Supported Housing Officer
Shaftesbury Society
08.1998 - 11.2000
- Work with adults with learning difficulties in residential home and with individuals in their own homes.
- Provided respite care for client who lived with their family, by engaging them with community activities.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Kept clients engaged in social networks and communities for personal health and growth.
- Promoted community integration by providing extensive physical, emotional and social support.
- Visited home environments to help clients develop comprehensive life, technical and job skills.
Education
Graduate Certificate in Professional Practice - Best Interest Assessor
Bournemouth University
London12.2016
Postgraduate Certificate - Practice Education
London Metropolitan University
London08.2014
Foundation Course - Systemic Practice
Association of Family Therapy
London04.2013
Bachelor of Arts - Social Work
Sheffield Hallam University
Sheffield 06.2005
A Levels - Psychology, Sociology And Law
Chelmsford College
Chelmsford, Essex06.1999
GCSE -
St Martins School
Brentwood, Essex06.1997
Skills
- Sound knowledge of Legal frameworks
- Strong communication both written and verbal, ability to work to deadlines
- Ability to write reports and make sound arguments and judgement regarding individual or family
- Ability to adapt communication style depending on client group or context of situation in order to promote engagement
- Sound knowledge and understanding of theories and theoretical frameworks
- Sound knowledge of Professional Capability Framework, Knowledge and Skills Statement and best practice guidance in social work and social work education
- Strong management and negotiating skills
- Ability to evaluate and reflect on working practices
- Holistic Assessment
- Risk Assessment
- Competent computer skills, extensive use of databases at work, including RIO, IAS and Mosaic
- Sound understanding of serious case reviews and impact of these on services
Affiliations
- Registered social worker with Social Work England: SW4686.
- Member of BASW with Professional Indemnity Insurance.
Additional Information
- I hold a full clean UK driving license
- I enjoy organising events, socialising, cycling, music, swimming, reading, yoga and travel
Timeline
Independent Social Worker
Self Employed
05.2023 - Current
Service Manager
London Borough Of Camden
06.2018 - 05.2023
Team Manager
London Borough Of Camden
10.2016 - 06.2018
Social Work Manager and Reviews Service Manager
London Borough Of Hammersmith And Fulham
10.2013 - 10.2016
Senior Social Worker
Camden And Islington NHS Foundation Trust
04.2009 - 10.2013
Drug Treatment Worker and Social Worker
North Notts Healthcare NHS Trust
01.2006 - 04.2009
Prison Liaison Officer
Turning Point
07.2005 - 01.2006
Social Worker
Mansfield And Ashfield Youth Offending Team
06.2004 - 07.2005
Relief Project Worker and Tenancy Support Officer
Stonham
02.2004 - 05.2005
Support Worker
Brook Street Social Care
07.2003 - 08.2004
Project Worker
St Mungos
11.2000 - 09.2002
Support Worker and Supported Housing Officer
Shaftesbury Society
08.1998 - 11.2000
Graduate Certificate in Professional Practice - Best Interest Assessor
Bournemouth University
Postgraduate Certificate - Practice Education
London Metropolitan University
Foundation Course - Systemic Practice
Association of Family Therapy
Bachelor of Arts - Social Work
Sheffield Hallam University
A Levels - Psychology, Sociology And Law
Chelmsford College
GCSE -
St Martins School
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