Summary
Overview
Work history
Education
Skills
Languages
Affiliations
Accomplishments
Timeline
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Anju Bala

Anju Bala

Cambridge,Cambridgeshire

Summary

Organized and dependable professional with extensive experience in managing multiple priorities effectively. Proven ability to maintain a positive attitude while achieving team goals. Committed to continuous learning and skill enhancement to contribute to organizational success and personal growth.

Overview

2025
2025
years of professional experience

Work history

Front of House Manager

Raja Indian Restaurant and The Horseshoe Inn
Cambridge, Cambridgeshire
04.2024 - 01.2025
  • Delegated tasks to streamline restaurant operations and enhance service efficiency.
  • Managed team rosters to optimise customer service delivery.
  • Resolved customer complaints swiftly to foster satisfaction and encourage repeat business.
  • Coordinated with kitchen staff to ensure smooth service during peak hours.
  • Reconciled cash and credit card transactions for accurate financial records.
  • Demonstrated attentive, professional service to customers.
  • Completed end-of-day financial routines accurately for all transactions.
  • Built loyal customer base by creating welcoming environment with top quality service.

Teaching assistant

Teaching Pearson
Cambridge, Cambridgeshire
09.2023 - 04.2024
  • Facilitated small group sessions to address challenging topics effectively.
  • Ensured pupil safety during extracurricular activities, fostering an accident-free environment.
  • Provided individual or small group assistance to reinforce learning concepts.
  • Maintained open communication between teachers and parents to support student progress.
  • Supervised students in dining room, library, and playground, ensuring a secure atmosphere.
  • Supported classroom teacher with behaviour management to promote positive learning experiences.

Cashier

Budgens(supermarket)
Cambridge, Cambridgeshire
10.2021 - 03.2024
  • Identified counterfeit notes during cash handling to ensure financial security.
  • Collaborated with store management to achieve daily operational success.
  • Assisted customers with enquiries, enhancing overall shopping satisfaction.
  • Balanced till at day’s end, ensuring accuracy in records.
  • Demonstrated patience while dealing with difficult customers, maintaining professionalism.

Teacher

Adarsh Model school
Amritsar(Punjab), India
  • Fostered strong relationships with students by displaying genuine interest in their personal growth and achievements.
  • Integrated technology into lessons to make subjects more appealing to today's tech-savvy students.
  • Coordinated school trips, broadened the pupils' cultural exposure and understanding.
  • Attended professional development sessions to stay updated with latest teaching methodologies.
  • Prepared stimulating classroom displays, encouraged student creativity and interest in subject matter.
  • Adjusted teaching methods according to individual student's needs, ensured inclusive learning environment.

Education

Masters in Computer Science -

Anglia Ruskin University
Cambridge
/2023 -

Bachelor in Computer Application -

MK Group of Education
India(Punjab)

Diploma in Information Technology -

VMS College of Education
Punjab

Class XII -

Punjab School Education Board(PSEB)
India(Punjab)

Class X -

Govt Girls High School
Batala(Punjab)

Skills

  • Critical thinking and decision making
  • Collaboration and teamwork
  • Leadership & initiative
  • Communication and Emotional intelligence
  • Creativity and digital literacy
  • Flexibility and trustworthy
  • Adaptability
  • Time management

Languages

English
Fluent
Hindi
Fluent
Punjabi
Fluent

Affiliations

  • Reading books
  • surfing internet
  • Keep up with the latest trends
  • Following the latest fashion trends

Accomplishments

  • I secured a scholarship based on merit in both my Diploma and Masters degree as well.

Timeline

Front of House Manager

Raja Indian Restaurant and The Horseshoe Inn
04.2024 - 01.2025

Teaching assistant

Teaching Pearson
09.2023 - 04.2024

Cashier

Budgens(supermarket)
10.2021 - 03.2024

Teacher

Adarsh Model school

Masters in Computer Science -

Anglia Ruskin University
/2023 -

Bachelor in Computer Application -

MK Group of Education

Diploma in Information Technology -

VMS College of Education

Class XII -

Punjab School Education Board(PSEB)

Class X -

Govt Girls High School

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Anju Bala