Anjali lIMBU
Whitley, Reading,United Kingdom
Summary
Driven MBA candidate with a background in customer service and healthcare support. Demonstrated expertise in communication, teamwork, and emotional support within fast-paced environments. Experienced in community health initiatives and providing compassionate care to elderly individuals. Committed to delivering person-centred care with dignity and professionalism.
Overview
8
8
years of professional experience
1
1
Certification
Work History
FOH
Nando's
Reading, England
05.2026 - Current
- Coordinated daily restaurant operations in high-pressure environment to ensure seamless service
- Exhibited reliability, adaptability, and strong communication skills to enhance team collaboration
Partner
Starbucks Company
Bracknell, England
07.2025 - 05.2026
- Delivered excellent customer service in a fast-paced environment
- Maintained hygiene, cleanliness, and food safety standards
- Worked collaboratively within a diverse team environment
Founder
Lamatoli Bal Club
Morang, Nepal
10.2018 - 09.2025
- Organised children’s educational and awareness programmes
- Supported community wellbeing and youth engagement activities
- rovided long-term care and emotional support for elderly grandparents
Event Coordinator and Communication Officer
Imperial Business College
Kathmandu, Nepal
08.2023 - 05.2025
- Organised educational and community engagement events
- Coordinated communication between students, staff, and guests
- Worked within teams to manage responsibilities and deadlines
Receptionist
Annapurna Neurological Institute and Allied Scienc
Kathmandu, Nepal
07.2024 - 01.2025
- Assisted patients and visitors in a professional and empathetic manner
- Maintained confidential patient and appointment records
- Coordinated communication between departments and visitors
Assistatnt Program Coordinator
Vision Media Incorporation Pvt.Ltd.
Kathmandu, Nepal
09.2021 - 12.2022
- Assisted in programme coordination and client communication
- Managed schedules and supported organisational activities
- Worked effectively under pressure and within deadlines
Telemarketer
Education Dot Com Pvt.Ltd.
Kathamdu, Nepal
03.2019 - 02.2020
- Communicated professionally with clients and customers
- Developed listening, communication, and relationship-building skills
- Managed customer enquiries and maintained professionalism
Education
Master of Business Administration - Luxury Branding
University of West of Scotland,London Campus
United Kingdom01-2026
Bachelor of Business Administration - Business Administration
Imperial Business College
Kathmandu01-2024
Certificate of Higher Education - Management
Redstar Secondary Boarding School
Pathari, Morang01-2019
Skills
- Person-centred care
- Patient support
- Safeguarding Awareness
- Infection prevention
- Record keeping
- Time management
- Teamwork and Collaboration
- Works under pressure
- Communication and Interpersonal Skills
- Emotional support
- Community leadership
- Multicultural communication
Languages
English
Advanced
C1
Hindi
Upper Intermediate
B2
Nepali
Proficient
C2
Certification
- Outstanding student of the batch
- Student of the year
- SPSS Training
- Healthcare Leadership Training
- CTPS Training
Interests
- Passionate about dancing, sports, and maintaining an active lifestyle
- Enjoy travelling and capturing moments through photography and videography
- Actively interested in volunteering and community wellbeing activities
Enjoy working with peopl
Timeline
FOH
Nando's
05.2026 - Current
Partner
Starbucks Company
07.2025 - 05.2026
Receptionist
Annapurna Neurological Institute and Allied Scienc
07.2024 - 01.2025
Event Coordinator and Communication Officer
Imperial Business College
08.2023 - 05.2025
Assistatnt Program Coordinator
Vision Media Incorporation Pvt.Ltd.
09.2021 - 12.2022
Telemarketer
Education Dot Com Pvt.Ltd.
03.2019 - 02.2020
Founder
Lamatoli Bal Club
10.2018 - 09.2025
Master of Business Administration - Luxury Branding
University of West of Scotland,London Campus
Bachelor of Business Administration - Business Administration
Imperial Business College
Certificate of Higher Education - Management
Redstar Secondary Boarding School