Summary
Overview
Work History
Education
Skills
Timeline
Generic

Anita Ander

Northwood,Middlesex

Summary

Experienced Field Service Specialist with knack for problem-solving and customer satisfaction. Delivered timely and effective solutions, enhancing operational efficiency and reducing downtime. Known for fostering strong client relationships, contributing to repeat business and positive feedback.

Overview

19
19
years of professional experience
3
3
years of post-secondary education

Work History

Field service Representative

Nu Vending
London
11.2024 - Current
  • Driving frequently in between customer sites
  • Replenishing machines
  • Providing exceptional customer service
  • Organising new equipment and future stocking requirements
  • Fully clean coffee machine
  • Fill coffee machine with ingredients
  • Fill machine with stock

Call center

National Directorate-General for Aliens Policing
Budapest, Pest county
08.2023 - 03.2024
  • Give general information to employer who wants to hire foreign citizen by e-mail or telephone
  • Give general information to lawyer or legal adviser who represents him/her in Immigration office by telephone or e-mail
  • Give general information to foreign citizen who wants to work and live in way of life in Hungary by e-mail or telephone
  • Managed over 30 customer calls per day

Warehouse assistant

Elite Mobile Ltd.
London
03.2022 - 02.2023
  • Performed picking and packing over 100 orders
  • Move goods within DC
  • General Housekeeping
  • Help to load/offload vehicles
  • Filling of various e-cigarette stands
  • Dispatching orders via various couriers
  • Driving

Cleaner

Housekeep agency
London
01.2020 - 03.2022
  • Cleaning whole house or flat depending on customer needs
  • Hoover and mop floor, dusting
  • Clean kitchen, bathroom, restroom
  • Make bed, change bedsheets
  • Empty dustbin
  • Clean fridge, microwave, oven, cooker
  • Ironing, do laundry
  • Performed 3-4 property/day

Live-In nanny

Private family
London
01.2018 - 03.2022

Look after 3 kids

  • Supervised children's play at home and in external settings, ensuring their physical safety at all times.
  • Taught children safe behaviour while cross streets, use climbing frames and cycling.
  • Assisted in light housework and laundry to reduce parents' workload.
  • Assisted children with homework and school assignments, offering advice and guidance to build learner confidence.
  • Dropped off/picked up children from school, drive safely and arrive on time.
  • Prepared healthy and nutritious meals to specific dietary requirements.
  • Established effective after-school routine by preparing meals in advance, maximizing time for play and homework.

Unqualified Nursery Assistant

Jumping Jack nursery
London
01.2019 - 07.2019
  • Look after kids (1-3 yrs.) and playing with them inside and out
  • Give them snack morning and afternoon
  • Change nappy if needed
  • Put kids to bed according to need
  • Get ready play area in and out

Event staff worker

Imperial Recruitment Ltd.
London
11.2017 - 01.2018
  • Agency provided jobs in different hotels which from gained many experiences
  • Taking orders
  • Set up and clean tables
  • Look after guests
  • Clean up spaces after events, collect rubbish, storing furniture and sanitizing surfaces.

Live-in au pair

Private family
London
12.2015 - 11.2017
  • Care for 2 girls, aged 2 and 4
  • Simple cooking for children
  • Manage playtime in-and outside
  • Housework
  • Collecting laundry, washing and ironing

Live-in au pair

Private family
London
02.2015 - 12.2015
  • Housework
  • Keep tidy up
  • Make bed, change bedsheets necessarily
  • Dusting
  • Hoovering
  • Ironing
  • Dog walking

Live-in au pair

Private family
London
09.2014 - 02.2015
  • Housework
  • Keep tidy up
  • Make bed, change bedsheets necessarily
  • Dog walking

Nursery assistant

FEBO 2000 Bt.
Nyiradony
07.2014 - 08.2014
  • Look after children in camp, and give them breakfast, lunch and dinner
  • Help in kitchen in case of programs
  • In case of any events (weddings and other functions) supported kitchen workers with kitchen tasks

Librarian

Ferenc Kolcsey Secondary and Primary school
Nyiradony
01.2013 - 06.2014
  • Helping people find information and empowering them to use basic computer skills for searching computerized databases
  • Paper basic catalogue, register
  • Checking books and other materials in/out of library
  • Organize archive books

Merchandiser

Tesco Extra
Budapest, Pest county
09.2012 - 12.2012
  • Replenished key ranges to achieve strong stock availability

Office worker

Jozsef Varga car services company
Nyiradony, Hungary
10.2011 - 07.2012
  • Managing electronic registration incoming car for repair
  • Repaired vehicle brings back to owner
  • Keep contact with client and Insurance Agent
  • See through vehicles restore

Administrative support social staff

Council
Nyiradony, Hungary
09.2006 - 05.2009
  • Managing registration internal date management system
  • Controlling case documentation
  • Organizing archives
  • Management of incoming phone call
  • Sorting letters
  • Manage send out mail

Education

Diploma of Higher Education - Librarian

Nyiregyhazi Foiskola
Nyiregyhaza, Hungary
09.2006 - 05.2009

Skills

  • GPS usage capability
  • Safe driving practice
  • Customer Service
  • Attention to Detail
  • Customer communication
  • GPS and route planning
  • Responsible driving
  • Time-Management prowess
  • Empathy understanding
  • Problem-solving
  • Stock management
  • Order processing
  • Active listening

Timeline

Field service Representative

Nu Vending
11.2024 - Current

Call center

National Directorate-General for Aliens Policing
08.2023 - 03.2024

Warehouse assistant

Elite Mobile Ltd.
03.2022 - 02.2023

Cleaner

Housekeep agency
01.2020 - 03.2022

Unqualified Nursery Assistant

Jumping Jack nursery
01.2019 - 07.2019

Live-In nanny

Private family
01.2018 - 03.2022

Event staff worker

Imperial Recruitment Ltd.
11.2017 - 01.2018

Live-in au pair

Private family
12.2015 - 11.2017

Live-in au pair

Private family
02.2015 - 12.2015

Live-in au pair

Private family
09.2014 - 02.2015

Nursery assistant

FEBO 2000 Bt.
07.2014 - 08.2014

Librarian

Ferenc Kolcsey Secondary and Primary school
01.2013 - 06.2014

Merchandiser

Tesco Extra
09.2012 - 12.2012

Office worker

Jozsef Varga car services company
10.2011 - 07.2012

Administrative support social staff

Council
09.2006 - 05.2009

Diploma of Higher Education - Librarian

Nyiregyhazi Foiskola
09.2006 - 05.2009
Anita Ander