Hi, I’m
ANISHA RUPARELIA
Summary
Resourceful administrative professional with strong experience in office management, customer service and database management. Demonstrates comprehensive knowledge of GDPR and relevant regulations to maintain accurate and compliant records. Creative problem-solver keeps things running smoothly.
Overview
9
years of professional experience
Work history
Haberdashers Girls School
Admissions Officer
11.2023 - 05.2024
Job overview
- Established work procedures and schedules and kept track of daily work of the admissions process
- Operated electronic mail systems and coordinated flow of information, internally, and with other organizations.
British Airways
Cabin Crew
09.2022 - 09.2023
Job overview
- Delivering exceptional service to every customer, on every flight and every day
- These actions that make others feel welcomed, valued, informed and listened to - the most important ways to create good relationships, build trust and keep our customers coming back even when things go wrong.
London Business School
People Administrator
05.2022 - 08.2022
Job overview
- Audit of casual and permanent staff files and ensure missing documents are collected and filled appropriately whilst providing general administrative support to the HR-People Team.
Regents University
Admissions Officer
07.2021 - 04.2022
Job overview
- Managing international student recruitment, responding to queries via all communication channels including email inboxes and telephone
- Understanding the cultural differences involved through the student recruitment process whilst maintaining a rapport with students to support them in their exciting student journey.
Kingston University
Clearing & Enrolment Advisor & Supervisor
08.2015 - 08.2021
Job overview
- Supporting the University each year for the successful operation of their Clearing Campaigns every August.
BFBS
Administrator
05.2021 - 05.2021
Job overview
- Interacted with customers professionally by phone, email and in-person to deliver accurate service information.
- Assisted clients with daily enquiries and addressed incoming correspondence to maintain timely responses.
- Effectively managed incoming and outgoing mail to maximise office efficiency.
- Oversaw database to maintain updated records and accuracy.
Brunel University London
Accreditation Administrator
04.2021 - 04.2021
Job overview
- Collaborating effectively with team members to build positive working relationships.
- Serving as the primary contact for both internal and external stakeholders regarding Casework and Records team processes.
- Leading the management and delivery of student casework and records, including proficiently handling data input and management in SITs.
Education
Kingston University
Bachelor of Science from Psychology with Business
Bishopshalt Sixth Form
AS Level - Anthropology and General Studies A2 Level - Business and ICT
Heathfield Girls School GDST
6 GCSE's grade AC including English, Mathematics and Science
Skills
SKILLS
- Customer Service
- Attention to Detail
- Project Management
- Operational support
- Outstanding customer service
SYSTEMS
- Microsoft Office Suite
- SITS
- PSE HR & Payroll
- Unit 4 HR & Payroll
- ICS
- iTrent
- iSams
Timeline
Admissions Officer
Haberdashers Girls School
11.2023 - 05.2024
Cabin Crew
British Airways
09.2022 - 09.2023
People Administrator
London Business School
05.2022 - 08.2022
Admissions Officer
Regents University
07.2021 - 04.2022
Administrator
BFBS
05.2021 - 05.2021
Accreditation Administrator
Brunel University London
04.2021 - 04.2021
Clearing & Enrolment Advisor & Supervisor
Kingston University
08.2015 - 08.2021
Kingston University
Bachelor of Science from Psychology with Business
/2020
Bishopshalt Sixth Form
AS Level - Anthropology and General Studies A2 Level - Business and ICT
04.2015
Heathfield Girls School GDST
6 GCSE's grade AC including English, Mathematics and Science
04.2013
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