Summary
Overview
Work history
Education
Skills
Timeline
Hi, I’m

ANISHA RUPARELIA

ANISHA RUPARELIA

Summary

Resourceful administrative professional with strong experience in office management, customer service and database management. Demonstrates comprehensive knowledge of GDPR and relevant regulations to maintain accurate and compliant records. Creative problem-solver keeps things running smoothly.

Overview

9
years of professional experience

Work history

Haberdashers Girls School

Admissions Officer
11.2023 - 05.2024

Job overview

  • Established work procedures and schedules and kept track of daily work of the admissions process
  • Operated electronic mail systems and coordinated flow of information, internally, and with other organizations.

British Airways

Cabin Crew
09.2022 - 09.2023

Job overview

  • Delivering exceptional service to every customer, on every flight and every day
  • These actions that make others feel welcomed, valued, informed and listened to - the most important ways to create good relationships, build trust and keep our customers coming back even when things go wrong.

London Business School

People Administrator
05.2022 - 08.2022

Job overview

  • Audit of casual and permanent staff files and ensure missing documents are collected and filled appropriately whilst providing general administrative support to the HR-People Team.

Regents University

Admissions Officer
07.2021 - 04.2022

Job overview

  • Managing international student recruitment, responding to queries via all communication channels including email inboxes and telephone
  • Understanding the cultural differences involved through the student recruitment process whilst maintaining a rapport with students to support them in their exciting student journey.

Kingston University

Clearing & Enrolment Advisor & Supervisor
08.2015 - 08.2021

Job overview

  • Supporting the University each year for the successful operation of their Clearing Campaigns every August.

BFBS

Administrator
05.2021 - 05.2021

Job overview

  • Interacted with customers professionally by phone, email and in-person to deliver accurate service information.
  • Assisted clients with daily enquiries and addressed incoming correspondence to maintain timely responses.
  • Effectively managed incoming and outgoing mail to maximise office efficiency.
  • Oversaw database to maintain updated records and accuracy.

Brunel University London

Accreditation Administrator
04.2021 - 04.2021

Job overview

  • Collaborating effectively with team members to build positive working relationships.
  • Serving as the primary contact for both internal and external stakeholders regarding Casework and Records team processes.
  • Leading the management and delivery of student casework and records, including proficiently handling data input and management in SITs.


Education

Kingston University

Bachelor of Science from Psychology with Business

Bishopshalt Sixth Form

AS Level - Anthropology and General Studies A2 Level - Business and ICT

Heathfield Girls School GDST

6 GCSE's grade AC including English, Mathematics and Science

Skills

SKILLS


  • Customer Service
  • Attention to Detail
  • Project Management
  • Operational support
  • Outstanding customer service


SYSTEMS


  • Microsoft Office Suite
  • SITS
  • PSE HR & Payroll
  • Unit 4 HR & Payroll
  • ICS
  • iTrent
  • iSams

Timeline

Admissions Officer

Haberdashers Girls School
11.2023 - 05.2024

Cabin Crew

British Airways
09.2022 - 09.2023

People Administrator

London Business School
05.2022 - 08.2022

Admissions Officer

Regents University
07.2021 - 04.2022

Administrator

BFBS
05.2021 - 05.2021

Accreditation Administrator

Brunel University London
04.2021 - 04.2021

Clearing & Enrolment Advisor & Supervisor

Kingston University
08.2015 - 08.2021

Kingston University

Bachelor of Science from Psychology with Business
/2020

Bishopshalt Sixth Form

AS Level - Anthropology and General Studies A2 Level - Business and ICT
04.2015

Heathfield Girls School GDST

6 GCSE's grade AC including English, Mathematics and Science
04.2013
ANISHA RUPARELIA