Anisha Ahmed
London,City of London
Summary
Driven professional with keen ability to lead teams and foster productive work environments. Demonstrates strong organisational skills and conflict resolution abilities, ensuring smooth operations. Aims to enhance team performance and contribute to company success.
Overview
9
9
years of professional experience
1
1
year of post-secondary education
Work history
Supervisor
PVH Tommy Hilfiger & Calvin Klein
London, UK
2021.08 - 2026.02
- Managed replenishment on shop floor, ensuring timely restocking and efficient delivery handling.
- Promoted CRM initiatives to achieve daily sales targets and enhance performance.
- Oversaw inventory management to avoid any shortage or excess stock issues.
- Executed visual merchandising strategies and coordinated floor moves to maximise product visibility.
- Trained sales staff on the nuances of our branding strategy for more effective sell-throughs.
- Delegated tasks appropriately, achieved balanced workload among team members.
- Assisted in the recruitment process for hiring quality staff members.
Administration receptionist
Residential Links
2021.07 - 2023.01
- Handled telephone calls with professionalism, assisting callers efficiently and courteously.
- Enhanced customer satisfaction with friendly and professional reception services.
- Improved office efficiency by organising and prioritising administrative tasks.
- Processed incoming mail with discretion and confidentiality.
- Communicated effectively with clients over phone or email to confirm appointments or provide necessary information.
Supervisor
Frasers Group
London
2019.12 - 2021.05
- Experienced retail supervisor with a strong background in customer service, team leadership and daily store operations.
- Skilled in managing staff, training new employees, maintaining inventory accuracy, and driving sales performance.
- Able to resolve customer issues efficiently and always ensuring store standards are consistently met.
- Managed daily operations to increase productivity.
Sales assistant
Frasers Group
London
2018.12 - 2019.12
- Improved customer service by efficiently handling queries and complaints.
- Handled high-pressure situations calmly, keeping store operation seamless during peak hours.
- Offered personalised shopping advice to enhance customer experiences.
- Ensured stock replenishment in a timely manner to maintain product availability.
- Trained new staff members, fostering a supportive working environment.
Teaching Assistant
Buttercup Primary School
Tower Hamlets, UK
2017.06 - 2017.12
- Supported class teachers in lesson delivery and preparation of learning materials.
- Assisted in lesson planning for effective curriculum delivery.
- Assisted children with literacy and numeracy, monitoring progress and providing individual support.
- Managed classroom behaviour while supervising during playground and lunch breaks.
- Liaised between teachers and parents, maintaining open lines of communication.
Education
A-Levels - English, Politics, Sociology
New City College
London, England 2017.09 - 2018.06
NVQ Level 3 - Public Servies
New City College
London, England 2018.09 - 2019.06
Skills
- Communication tactics
- Customer services excellence
- Leadership competence
- Technical equipment operation
- Business development
- Patient safety awareness
- Over-The-Counter medication advice
- Bilingual or multilingual
- Digital marketing tools proficiency
- Written and verbal communication
- Maintaining office records
- Reporting and documentation
- User interface design
- Influencer marketing insights
- Brand understanding
- Marketing strategy familiarity
References
References available upon request.
Timeline
Supervisor
PVH Tommy Hilfiger & Calvin Klein
2021.08 - 2026.02
Administration receptionist
Residential Links
2021.07 - 2023.01
Supervisor
Frasers Group
2019.12 - 2021.05
Sales assistant
Frasers Group
2018.12 - 2019.12
NVQ Level 3 - Public Servies
New City College
2018.09 - 2019.06
A-Levels - English, Politics, Sociology
New City College
2017.09 - 2018.06
Teaching Assistant
Buttercup Primary School
2017.06 - 2017.12