Results-driven Shift Runner experienced in supply chain management, stock control, and POS systems operation. Enhanced team productivity and operational workflows through effective communication and problem-solving strategies. Ensured compliance with health and safety regulations and food hygiene standards, leveraging HACCP certification and first aid training to foster a safe working environment.
Overview
4
4
years of post-secondary education
3
3
years of professional experience
Work history
Shift Runner
Chicken Shop
Multiple Locations, London
2025.04 - Current
Managed lateness and absences of team in effective way by managing team schedules.
Monitored stock levels, avoiding shortages during peak hours.
Maintained inventory accuracy to prevent stock discrepancies and support operational needs., reducing wastage.
Implemented new procedures to improve workflow efficiency.
Facilitated smooth operations by resolving conflicts amongst staff members promptly.
Conducted staff training to ensure consistent service standards.
Ensured safety guidelines were followed, minimising workplace accidents.
Maintained cleanliness for sanitary working environment.
Maintained high standards of food quality and presentation, ensuring customer satisfaction.
Consistently achieved 95%+ score in Food Audits throughout tenure.
Handled customer complaints with effective problem-solving techniques.
Achieved 100% on Mystery Shopper consistently.
Coordinated delivery schedules with drivers, ensuring timely deliveries.
Team member
Chicken Shop
Putney, Wandsworth
2023.10 - 2025.03
Provided excellent customer service to enhance business reputation.
Handled difficult customers, resulting in conflict resolution.
Conveyed product information effectively to customers, promoting sales.
Collaborated with colleagues to strengthen team dynamics, resulting in improved overall productivity.
Streamlined workflow through effective time management, contributing to smoother operations.
Maintained clean work areas to ensure optimal hygiene and enhance customer satisfaction.
Managed cash register transactions for accurate record keeping.
Upheld company policies strictly, fostering compliant work environment.
Education
Master of Science - Advanced Mechanical Engineering
Kingston University
Kingston upon Thames
2023.09 - 2025.02
Bachelor of Technology - Aerospace Engineering
Sandip University
Nashik, India
2020.11 - 2023.07
Skills
HACCP certification
Food hygiene
Health and safety
Supply chain management
Stock control
Scheduling software familiarity
Equipment operation
POS proficiency
Team leadership
Detail orientation
First aid training
Affiliations
Music
Formula 1
Football
Languages
English
Fluent
Hindi
Native
Marathi
Native
Timeline
Shift Runner
Chicken Shop
2025.04 - Current
Team member
Chicken Shop
2023.10 - 2025.03
Master of Science - Advanced Mechanical Engineering