Aniko Glovotz
Plymouth
Summary
Operations leader with extensive experience in designing and implementing systems across healthcare, law enforcement, and private sectors. Skilled in managing complex logistics and multi-disciplinary teams while ensuring compliance with regulations. Advanced training in public protection and crisis de-escalation enhances capability as a safeguarding lead. Proven track record of translating operational directives into effective practices that empower vulnerable populations.
Overview
1
1
Certification
18
18
years of professional experience
Work history
General Manager
JD Gyms
Plymouth, Devon
2025.02 - 2026.07
- Directed daily operations and administrative systems for a fast-paced facility accommodating 6,000 members, focusing on physical wellness and client vitality.
- Line-managed a team of 16, executing performance reviews, absence management, and continuous professional development.
- Analyzed performance data and CRM metrics to drive key performance indicators and optimize facility efficiency.
- Oversaw operational budgets, procurement, and strict adherence to internal policies and Health & Safety regulations.
Police Officer
Devon and Cornwall Police
Plymouth
2022.10 - 2025.02
- Acted as a front-line safeguarding presence, routinely conducting risk assessments for vulnerable individuals and ensuring their protection and dignity.
- Managed up to 15 complex investigations simultaneously, maintaining rigorous case oversight and producing evidence-based reports for statutory partners.
- Applied advanced de-escalation and communication tactics in high-stress scenarios, prioritising public welfare and human rights.
- Ensured absolute compliance with GDPR and the Data Protection Act 2018 when processing highly sensitive personal information.
Site Supervisor - Hotel Services
NHS Lighthouse Laboratory Estover UHP/Department of Professional Healthcare Education
Plymouth
2020.01 - 2022.01
- Coordinated hotel services operations at Lighthouse Laboratory COVID testing site daily.
- Created staff rosters and scheduled shifts to keep cover consistent.
- Liaised with management and HR to maintain adequate staffing levels.
- Ran disciplinary meetings and managed employee absences promptly.
- Completed yearly performance reviews for up to 50 staff members.
- Checked procedural compliance with legislation and clinical requirements continuously.
- Collaborated with contractors and managed procurement processes end-to-end.
- Followed health and safety procedures aligned with IOSH standards rigorously.
Patient Services Assistant - Private Patients
University Hospitals Plymouth NHS Trust
Plymouth
2009.01 - 2020.01
- Communicated clearly and effectively with multidisciplinary medical staff to facilitate seamless patient care and operational workflows.
- Developed a comprehensive understanding of safeguarding legislation, translating policy into practical, daily implementation to protect vulnerable individuals.
- Promoted a calm, safe environment conducive to patient wellbeing and vitality, strictly adhering to established safeguarding procedures.
- Took the initiative in comforting distressed patients and their relatives, utilising active listening to de-escalate anxiety and foster trustful relationships.
Education
BSc Hons - Health And Fitness
University of Plymouth
FdSc - Strength Conditioning And Sports Coaching
University of Plymouth
PGDip - Professional Policing
University of South Wales
Skills
- Public protection and safeguarding
- Multi-agency collaboration
- GDPR compliance and data protection
- Budget management and procurement
- Organizational law and legislation
- Strategic planning
- Service level agreement delivery
- Leadership skills
- Customer service excellence
- Staff management
- Mental health awareness
- Interviewing techniques
- Health and safety management
- Problem solving strategies
Certification
- 2024, Professional Investigations Programme (PIP1)
- 2024, First Aid Level 4
- 2024, Asbestos and hazardous substances Awareness
- 2024, Fire Safety
- 2024, Neurodiversity
- 2024, Public Protection Notice
- 2024, CCTV Level 2
- 2023, CCTV Level 1
- 2021, Leadership and Management Level 7 Diploma
- 2021, TQUK Certificate in Principles of Team Leading Level 2
- 2021, IOSH Managing Safely 5.0
- 2021, COSH awareness 2.0
- 2021, Fire Warden 2.0
- 2021, Manual Handling
- 2015, Level 2 Certificate in Fitness Instruction (QCF) Gym-Based Exercise
- 2015, Advanced Sports and Exercise Nutritional Advisor
- 2015, SAQ Performance Sport Movement
Timeline
General Manager
JD Gyms
2025.02 - 2026.07
Police Officer
Devon and Cornwall Police
2022.10 - 2025.02
Site Supervisor - Hotel Services
NHS Lighthouse Laboratory Estover UHP/Department of Professional Healthcare Education
2020.01 - 2022.01
Patient Services Assistant - Private Patients
University Hospitals Plymouth NHS Trust
2009.01 - 2020.01
FdSc - Strength Conditioning And Sports Coaching
University of Plymouth
BSc Hons - Health And Fitness
University of Plymouth
PGDip - Professional Policing
University of South Wales