Accomplished professional with expertise in till and card machine operations, software proficiency in MS Word and Excel, and a strong foundation in data analysis and research. Demonstrates excellent communication skills, customer service expertise, and a keen understanding of makeup and fragrance. Skilled in cold calling, lead generation, and technical documentation management. Holds First Aid certification and excels in time management, multitasking, record-keeping, and database administration. Committed to leveraging these skills to drive organisational success while pursuing opportunities for growth in data analysis and customer relations.
Hi, I’m
ANIKA MAMATAZ TASNIM
City of London,England
Summary
Overview
6
years of professional experience
6
years of post-secondary education
1
Certification
Work history
Premier Inn Hotel, WHITBREADLondon
Receptionist
01.2025 - Current
Job overview
- Managed guest check-ins, check-outs, and room allocations efficiently during morning operations.
- Utilised Genie software to assign rooms to housekeeping based on arrivals and departures, ensuring seamless room turnover.
- Used OPERA Cloud for bookings, payments, room availability updates, and guest inquiries.
- Coordinated with housekeeping, maintenance, and security teams to maintain smooth operations and high service standards.
- Updated and maintained accurate CRM records of bookings, preferences, and service requests.
- Monitored building security, updated logs and issued visitor badges.
- Managed high volume of incoming calls from multi-line telephone system and documented messages.
- Screened and verified visitor IDs, maintaining security of personnel and office environment.
- Administered mail distribution process, ensuring each department received its correspondence in a timely manner.
- Issued visitor and contractor passes and recorded visits on security system.
london school of economics and political science LONDON, UNITED KINGDOM
Exam invigilator
12.2024 - Current
Job overview
- Advised, criticised and encouraged students to develop abilities.
- Implemented proven methods to overcome common barriers to learning.
- Contributed to smooth running of exams by distributing necessary materials to candidates promptly.
Riversland Technologies LtdLondon
Business Development Executive (Professional Placement)
02.2024 - 09.2024
Job overview
- Identified and pursued new business opportunities, increasing company revenue and market share
- Developed and implemented strategic business development plans to target key markets and clients
- Built and maintained strong relationships with clients, partners, and stakeholders to foster business growth
- Conducted market research and analysis to guide product development and promotional strategies
Akankha Developers LtdKhulna
Administrative Assistant
07.2019 - 07.2021
Job overview
- Managed supplier relations and coordinated procurement activities
- Organized bookings and schedules, ensuring smooth office operations
- Multitasked effectively to meet the diverse needs of the office, contributing to organizational efficiency
Education
University of Roehampton
Master of Business Administration from Strategic Management and Leadership
01.2023 - 02.2025
University overview
National University
Master of Science from Fisheries
01.2021 - 01.2022
University overview
GPA: 3.53/4.00
National University
Bachelor of Science from Zoology
01.2015 - 01.2018
University overview
GPA: 3.34/4.00
Skills
- Till machine and card machine operations
- Still machine operations
- Software proficiency (MS Word/Excel)
- Excellent communication skills
- Cold calling and lead generation
- Data analysis and research
- Customer service expertise
- Makeup and fragrance knowledge
- Time management and multitasking abilities
- Professional and smart presentation
- Data analysis
- First Aid certification
- Record-keeping
- Database administration
- Microsoft Excel proficiency
- Technical documentation management
Certification
Computer Office Application, Bangladesh Technical Education Board, Dhaka, Bangladesh
Languages
Bengali
English
Custom
Custom
- Zuber Azad, Bancone Borough Yards, (+44) 07306101081, zuberazad2622@gmail.com
- Raihan Kabir, Director, Riversland Technologies Ltd, +44 79886 51281, Kabir@beepsys.co.uk
Timeline
Receptionist
Premier Inn Hotel, WHITBREAD
01.2025 - Current
Exam invigilator
london school of economics and political science
12.2024 - Current
Business Development Executive (Professional Placement)
Riversland Technologies Ltd
02.2024 - 09.2024
University of Roehampton
Master of Business Administration from Strategic Management and Leadership
01.2023 - 02.2025
National University
Master of Science from Fisheries
01.2021 - 01.2022
Administrative Assistant
Akankha Developers Ltd
07.2019 - 07.2021
National University
Bachelor of Science from Zoology
01.2015 - 01.2018
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