ANGHARAD BIGGS
London
Summary
Senior Claims Adjuster and qualified solicitor with extensive experience in solicitor's professional indemnity insurance and claims handling. A diligent professional well versed in meeting tight deadlines and SLAs. Skilled in managing large and active caseloads across full lifecycle claim processes. A close focus on building and developing relationships with key stakeholders throughout the claims process. A hard working and motivated individual with a keen interest in solicitors PI, policy coverage and regulatory risk.
Overview
8
8
years of professional experience
12
12
years of post-secondary education
Work history
Senior claims adjuster
Berkley Specialty London
London
07.2025 - Current
- Management of a highly active caseload of complex solicitors' PI claims, with minimal supervision. Dedicated handling for law firms from SME through to Top 100 and Magic Circle.
- Analysing claims histories to identify trends and potential areas for risk improvement during the renewal process.
- Participation in renewal meetings with Insured firms and liaising thereafter with underwriting assessment. Attendance at prospective client meetings and providing a comprehensive claims pitch.
- Developing a positive relationship with policyholders and brokers, working closely to provide a tailored claims service.
- Presenting internally to senior members of staff, underwriters and actuaries in respect of high-value and complex claims.
- Delivering training sessions to external TPA handlers.
Claims Adjuster
Berkley Specialty London
London
09.2023 - 07.2025
- Handling a large caseload of predominantly primary lead Solicitors PI claims with minimal supervision or technical input.
- Collaborating with various stakeholders including policyholders and brokers to gather necessary documentation and clarify claim details.
- Coordinating with legal panel to assess complex claims and determine suitable claim strategy.
- Conducting an independent assessment of liability and quantum.
- Facilitating timely resolution of disputes through effective negotiation strategies including participation in mediation.
- Overseeing TPA providers and conducting TPA audits.
Trainee Solicitor
Beale & Co LLP
Bristol
09.2021 - 08.2023
- Day to day conduct of coverage and defence instructions, including the successful avoidance of a policy on the basis of breach of fair presentation relating to a multi-million pound claim on the policy.
- Assisting partners and fee-earners on high value claims across professional and financial lines. Also assisting with a wide range of ad hoc tasks, including disclosure, costs budgets, BDX management and writing articles.
- Secondment at W/R/B Underwriting (now Berkley Specialty London) handling a large and active Solicitors PI book.
Claims Handler
Beale & Co LLP
Bristol
05.2019 - 09.2020
- Claims handling predominantly for solicitors but also including accountants, IFAs, construction professionals and brokers.
- Handling matters at all claim stages (complaints, circumstances & claims) in line with RFI triggers and SLAs.
- Investigating cover and applicability of RORs, as appropriate.
- Liaising with claims brokers to provide regular claims updates.
- Drafting all pre-action correspondence on behalf of Insureds, including Letters of Response and WP/Part 36 Offers.
Claims Handler
RPC LLP
Bristol
12.2017 - 02.2019
- Managing an active caseload of solicitors professional negligence matters on behalf of a dedicated Insurer client.
- Supervising junior team members’ draft correspondence.
Education
Legal Practice Course (LPC) with LLM - Master of Laws
The University of Law
Bristol 09.2020 - 09.2021
Law LLB - Hons
University of the West of England
Bristol 09.2013 - 08.2016
A-levels - History (B), English Language (B), Government & Politics (C)
Strode College
Street 09.2010 - 07.2013
GCSEs - Maths (A), English Language (A) & Physics, Biology and Chemistry (B)(B)(B)
Ansford Academy
Castle Cary 09.2005 - 07.2010
Skills
- Solicitors professional indemnity specialist
- Knowledge of SRA code of conduct and regulatory disputes
- Liability, quantum, risk and coverage evaluation
- Professional and Financial Lines claims handling
- Professional discretion and confidentiality
- Claims bordereaux management
- Proficiency in Microsoft Word, Excel, PowerPoint and Co-Pilot
- Client Relationship Management
- Decision-Making
TESTIMONIALS
- Recipient of a Gracechurch 2024 broker testimonial for "Technical knowledge, speed of response, commerciality and approachability".
Timeline
Senior claims adjuster
Berkley Specialty London
07.2025 - Current
Claims Adjuster
Berkley Specialty London
09.2023 - 07.2025
Trainee Solicitor
Beale & Co LLP
09.2021 - 08.2023
Legal Practice Course (LPC) with LLM - Master of Laws
The University of Law
09.2020 - 09.2021
Claims Handler
Beale & Co LLP
05.2019 - 09.2020
Claims Handler
RPC LLP
12.2017 - 02.2019
Law LLB - Hons
University of the West of England
09.2013 - 08.2016
A-levels - History (B), English Language (B), Government & Politics (C)
Strode College
09.2010 - 07.2013
GCSEs - Maths (A), English Language (A) & Physics, Biology and Chemistry (B)(B)(B)
Ansford Academy
09.2005 - 07.2010