Summary
Overview
Work history
Education
Skills
Certification
Timeline
Generic

Angela Woodrup

Sheffield,South Yorkshire

Summary

Administrative professional with 20 years of experience in overseeing business support teams across various sectors. Proven expertise in clerical work and a strong track record of meeting deadlines while guiding staff to exceed quality objectives. Recognised for maintaining composure in fast-paced environments and fostering teamwork. Committed to continuous learning and skill development to enhance team performance.

Overview

19
19
years of professional experience
1
1
Certification

Work history

Commercial assistant

Sapphire Utility Solutions
Preston, Lancashire
06.2025 - Current
  • Compiled comprehensive cost reports weekly, presenting findings to senior quantity surveyors for strategic planning.
  • Maintained comprehensive records of all project costs, adjustments, and budgetary changes.
  • Valued completed work and supervised payments to suppliers and subcontractors, verifying remittances stayed within allocated budgets.
  • Collaborated effectively with site teams and subcontractors, maximising progress and productivity.
  • Assigned subcontractors tasks, recording activities, progress and deliverables for billing and payment reasons.
  • Reviewed legal documents and contracts to safeguard company interests and compliance.
  • Coordinated with project managers to align cost management strategies with operational objectives.
  • Liaised with contractors and suppliers to resolve discrepancies in project billing and payments.

Commercial administrator

FullFibre
Barnsley, South Yorkshire
02.2023 - 06.2025
  • Update stakeholders on project progress to effectively manage expectations and project issues.
  • Handle communication received through team's mailbox, website and other digital channels, responding appropriately to keep communication lines open with team members.
  • Offer advice in contractual claims and disputes by referencing contract documents for terms and conditions, dispute resolution processes and expected outcomes.
  • ·Value completed work and supervise payments to subcontractors, verifying applications for payment.
  • Assign subcontractors tasks, recording activities, progress and deliverables for billing and payment reasons.
  • Compile and process defect data and work with subcontractors.

Customer order support team leader

BT Group PLC
Manchester, Greater Manchester
12.2006 - 09.2022
  • Managed the team to identify specific business development opportunities, coordinated technical and economic evaluation and investment appraisal processes and actively researched target markets to assess all opportunities for growth.
  • Drew up 10+ process documents and arranged training for new team members - excellent time management and ability to work under pressure, whilst prioritising and managing team workload.
  • Identified skills gaps and arranged relevant training to upskill.
  • Conducted individual appraisals and set KPI targets.
  • Collaborated with other business segments to encourage knowledge-sharing and continuous improvement and built relevant external partner and supplier relationships.
  • Acted as representative of BT throughout any customer order; maintaining professionalism and integrity during all customer meetings and ensuring an excellent customer experience.

** Further work experience is available upon request

Education

GCSEs - Science Dual Award - BB, Maths - C, English - C, Food Technology - C

St Peters RC High School
Wigan
09/1988 - 06/1993

NVQ Level 1 - Bookkeeping

Wigan and Leigh College
Wigan

GNVQ - Advanced Business

Wigan and Leigh College
Wigan
09/1993 - 06/1995

Skills

  • Excellent communication skills - written & verbal to influence, inspire and inform Ability to listen to other people’s views whilst having confidence in own convictions and express own opinion
  • Excellent organisation skills, with proven ability to develop & execute clear plans – resolving challenges / conflict, whilst maintaining high energy
  • Time management & prioritisation – excellent time management skills and ability to work under pressure, whilst prioritising and managing multiple activities
  • Knowledge and understanding of customer drivers and requirements
  • Solution focused achiever setting high standards for quality & delivery, hitting my own expectations
  • Management experience, managing and understanding team requirements, performance, SLAs, targets

Certification

  • NCFE Level 1 Award in Interpersonal Skills
  • First Time Manager Pathway
  • Microsoft Excel Intermediate Training

Timeline

Commercial assistant

Sapphire Utility Solutions
06.2025 - Current

Commercial administrator

FullFibre
02.2023 - 06.2025

Customer order support team leader

BT Group PLC
12.2006 - 09.2022

GCSEs - Science Dual Award - BB, Maths - C, English - C, Food Technology - C

St Peters RC High School
09/1988 - 06/1993

NVQ Level 1 - Bookkeeping

Wigan and Leigh College

GNVQ - Advanced Business

Wigan and Leigh College
09/1993 - 06/1995
Angela Woodrup