Keeping fit at the gymnasium. Books . Animal lover . Cooking
Hi, I’m
Angela Gould
Customer Service
Leeds,England
Summary
I have a wealth ok knowledge working with the public with great communication skills warm and friendly with a professional approach to any work place. Reliable and punctual and always willing to go the extra mile for my employees
Overview
13
years of professional experience
Work History
Leeds City Council Leeds, England
Passenger Assistant
11.2020 - Current
French Connection Leeds, England
Sales Representative
09.2015 - 09.2020
Job overview
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Used customer insights to develop innovative sales strategies to increase sales.
Miss Tiffany Lawson London, England
Private Nanny
07.2010 - 09.2015
Job overview
- Prepared healthy, age-appropriate snacks and meals.
- Built positive and nurturing environments to support child social and emotional growth.
- Played games, worked on puzzles, and read books to young children.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Led indoor and outdoor activities to entertain and occupy children.
- Assisted children with homework assignments and special projects across different subjects.
- Organized different types of activities to enhance physical and intellectual development.
- Monitored schedules to maintain sleeping, eating, and school schedules for children.
Education
First Aid Training Leeds
First Aid Certificate from Health And Safety
02.2020
Joseph Priestly CollegeLeeds
from Social Education
09.1985
St Thomas A Becket Catholic High School West Yorkshire
Social Studies English History Physical Education from Social Education
09.1983
Skills
Customer service management
Performance improvements
Public Announcements
Friendly service mentality
Accomplishments
- Documented and resolved Issue which led to Results.
- Achieved Result through effectively helping with Task.
- Achieved Result by completing Task with accuracy and efficiency.
- Supervised team of Number staff members.
Interests
Timeline
Passenger Assistant
Leeds City Council
11.2020 - Current
Sales Representative
French Connection
09.2015 - 09.2020
Private Nanny
Miss Tiffany Lawson
07.2010 - 09.2015
First Aid Training
First Aid Certificate from Health And Safety
Joseph Priestly College
from Social Education
St Thomas A Becket Catholic High School
Social Studies English History Physical Education from Social Education