Angela Buckley
Motherwell,North Lanarkshire
Summary
Organised clerical team member adaptable to needs of different projects, tasks and staff. Maintains organised, tidy spaces and helps team members.
Savvy with multiple programs and tools to streamline work. Organised and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks.
Self-motivated work ethic with ability to perform effectively in independent or team environments.
Experienced with administrative work. Ready to help visitors, assist staff and complete different clerical tasks.
Strong in time management, multitasking and organisation.
Committed and motivated Administrative Assistant with exceptional customer service and decision-making skills. Strong work ethic, professional demeanour and great initiative.
Skilled office worker versed in sorting, classifying and filing documentation.
Easily handles repetitive, methodical work.
Dedicated to helping staff with administrative needs and consistently meeting deadlines. Energetic employee well-versed in strong communication and organisation skills.
Seeks solutions to problems and applies extensive analytical knowledge to findings.
Adept at multi-tasking, leading group discussions and managing projects.
Reliable Admin with 26 industry experience. Offers excellent communication and good judgment to effectively meet team needs. Proactive planner and problem solver.
Overview
27
27
years of professional experience
Work history
Administrative assistant
Evri
Motherwell, North Lanarkshire
2018.05 - 2024.04
- Organised tasks by level of urgency and importance to make best of use time and resources.
- Received and checked financial statements and reconciled related accounts.
- Created and maintained logical and orderly digital filing system for impeccable record keeping.
- Provided printing, photocopying scanning support to colleagues.
- Ordered stock and supplies from trusted and cost-effective suppliers to meet office needs.
- Wrote professional letters, emails and memoranda for business communication.
- Prepared and distibuted meticulous notes and high-quality reports within deadlines.
- Took initiative to self-assign administrative tasks in line with company policy to maximise impact.
- Kept and maintained accurate filing system for preservation of office information.
- Supported staff with administrative needs for photocopying, faxing and filing.
- Dealt with routine enquiries at reception or by telephone and referred more complex matters to appropriate members of staff.
- Helped staff to maximise efficiency by providing clerical and secretarial support.
- Handled incoming calls for staff, answering questions, directing calls and documenting messages.
Office Manager
Ranley Contracts Ltd
Motherwell, North Lanarkshire
1997.06 - 2016.06
- Prepared vendor invoices and processed incoming payments.
- Managed high volumes of correspondence with excellent record-keeping and minimal response times.
- Answered high-volume daily telephone and email enquiries, minimising correspondence backlogs.
- Accurately executed secretarial tasks, maintaining smooth administrative operations.
- Supervised senior management with daily office operations, coordinating meetings and other tasks as requested.
- Organised physical files and digitised records to ensure ease of accessibility and retrieval by team members.
- Improved overall office efficiency by establishing smooth workflow processes, monitoring daily productivity and implementing modifications to eliminate operational bottlenecks.
- Managed database to maintain updated records and accuracy.
- Coordinated and maintained impressive office organisation to keep facilities efficient, organised and professional.
- Maintained high standards of accuracy and quality in data entry and recordkeeping.
Education
GCSEs -
Brannock High School
North LanarkshireSkills
- Microsoft Office expertise - I am compliant in all aspects of microsoft office, word, excel
- Ability to prioritize - I currently have deadlines for payroll weekly with are always met
- Employee management - I currently run agency staff, which can range between 200 to 400 people weekly
- File and data retrieval systems - filing daily and keeping accurate account
- Payroll and budgeting - In charge of agency hours, rates and processing of payments
- Complaint resolution - I have excellent customer communication skills and can handle any situation which may arise
- Data management - I have excellent data management inputting skills
- Training and development - I am adaptable to training and pick things up fairly quickly
- Communication skills - I have excellent communication skills as i deal with large groups of people daily
Timeline
Administrative assistant
Evri
2018.05 - 2024.04
Office Manager
Ranley Contracts Ltd
1997.06 - 2016.06
GCSEs -
Brannock High School