Summary
Overview
Work history
Skills
VOLUNTEER EXPERIENCE
PROFESSIONAL DEVELOPMENT
SELECTED CAREER HIGHLIGHTS
Timeline
Generic

Angela Brooks

Croydon,Greater London

Summary

Experienced professional with focus on leading cross-functional teams and driving project success. Achieves seamless project delivery through strong organisational skills and strategic planning. Ensures timely completion by leveraging problem-solving abilities and fostering collaborative environments. Committed to advancing compliance and talent initiatives through innovative learning technologies.

Overview

22
22
years of professional experience

Work history

Global Capability & Development Advisor (Project Lead)

Arcadis UK
London
2022.01 - 2026.01
  • Led global, capability and transformation projects supporting organisational performance across a workforce of 36,000+ employees in 25 countries.
  • Managed multiple concurrent global projects from discovery through implementation, partnering with senior leaders, HR, SMEs and suppliers to deliver agreed business outcomes.
  • Drove successful project implementation through design, development and global rollout of 42 digital learning solutions across technical and professional disciplines, supporting 8,000–16,000 employees worldwide and created LXP learning journeys.
  • Implemented a post-transformation operating model, introducing governance, reporting, delivery plans and escalation processes that improved visibility and consistency across global capability projects.
  • Facilitated open channels within complex cross-functional stakeholder groups across business functions, regions and external partners, ensuring alignment of priorities, dependencies and milestones.
  • Established key performance indicators for better performance tracking and evaluation.
  • Conducted regular review meetings to assess progress against planned activities and timelines.
  • Identified potential challenges with strategic planning and proactive problem-solving approaches.
  • Negotiated contracts with suppliers; optimised budget expenditure without compromising on quality or timelines.
  • Created and project managed the global ‘SustainAbilities’ elearning programme, collaborating with 30+ SMEs; completed by 12,000+ employees.
  • Focused on continuous improvement by regularly reviewing processes, tools, and techniques used in projects.
  • Project managed the Major Project & Programme Management Leadership Programme with Saïd Business School, overseeing governance, stakeholder engagement and delivery for senior leaders.
  • Delivered organisation-wide performance capability initiatives across Performance & Recognition, Global Talent & Leadership Development and People Transformation.
  • Supported the migration of 385 learning programmes into a new global LMS supporting 36,000+ employees.
  • Implemented global compliance learning across six regions, establishing a consistent and prioritised approach to mandatory learning.
  • Used project reviews, stakeholder feedback and learning analytics to drive continuous improvement.
  • Qualified Wellbeing Advocate supporting psychologically safe conversations and colleague wellbeing.

Global Wellbeing & Resilience Advisor

Arcadis UK
London
2021.01 - 2022.01
  • Delivered global wellbeing and employee engagement initiatives during significant organisational change.
  • Led global wellbeing projects including World Mental Health Day campaigns reaching 30,000+ employees.
  • Coordinated effectively with cross-functional stakeholders to redesign wellbeing and inclusion resources, increasing engagement by 40%+.
  • Partnered with HR, Internal Communications and senior leaders to embed wellbeing into wider people strategies.
  • Supported research and development of the organisation’s menopause policy.

Learning & Development Advisor

Arcadis UK
London
2018.01 - 2021.01
  • Delivered leadership, capability and organisational development initiatives while managing digital learning projects.
  • Facilitated workshops focusing on leadership skills, encouraging personal growth for managers and senior leaders
  • Championed diversity and inclusion agendas with targeted training programmes including Women in Arcadis and Refugee Returner programmes.
  • Managed supplier relationships and digital learning projects aligned to workforce capability priorities.
  • Designed and facilitated classroom, virtual and digital learning solutions.
  • Delivered accredited Mental Health First Aid England programmes and redesigned mental health learning for Arcadis during the pandemic.

Learning & Development Coordinator

Arcadis UK
London
2014.01 - 2018.01
  • Coordinated leadership, onboarding and organisational capability programmes.
  • Organised governance meetings, workshops and learning events.
  • Encouraged a culture of continuous improvement amongst global workforce.
  • Ensured continuous professional development with comprehensive learning opportunities.

Global Training & Development Coordinator

PA Consulting Group
London
2004.01 - 2014.01
  • Supported global learning operations and professional development programmes.
  • Coordinated global onboarding programmes for 150–300 new hires annually.
  • Managed professional development programmes supporting ~2,000 consultants.
  • Evaluated programme effectiveness and implemented improvements to learning delivery and operations.

Skills

  • Project & Programme Delivery — Project Lifecycle Management
  • Global Programme Delivery
  • Digital & Global Delivery — Digital Learning Transformation
  • LMS Migration
  • Planning & Governance
  • Reporting
  • Risk & Issue Management
  • Resource Coordination
  • Supplier/Vendor Management
  • Stakeholder Leadership — Executive Stakeholder Management
  • Cross-functional Collaboration
  • People, Change & Transformation — Organisational Development
  • Capability Development/Transformation
  • Leadership Development
  • Compliance & Talent Initiatives
  • SME Engagement
  • Learning Technologies

VOLUNTEER EXPERIENCE

Samaritans

  • Training Director & Listening Volunteer
  • Recruited, developed and mentored volunteer teams
  • Led volunteer development, governance and operational support
  • Supported quality assurance, diversity and service delivery
  • Coached volunteers into leadership roles.

PROFESSIONAL DEVELOPMENT

  • PRINCE2 Foundation (In Progress)
  • ACAS HR & People Management (In Progress)
  • CIPD Level 5 (Planned)
  • Mental Health First Aid England Instructor
  • Wellbeing First Responder / Advocate
  • NLP Foundation
  • Open University – Social Sciences & Business Studies
  • Foundation Certificate in Counselling

SELECTED CAREER HIGHLIGHTS

  • 20+ years delivering people, capability and organisational initiatives within global organisations.
  • Managed multiple concurrent projects supporting workforces of 36,000+ employees.
  • Delivered global programmes across 25 countries and six regions.
  • Project managed 42 global digital learning solutions.
  • Coordinated migration of 385 learning programmes into a new global LMS.
  • Delivered global programmes reaching 30,000+ employees.
  • Led stakeholder engagement across senior leaders, HR, SMEs and external suppliers.
  • Delivered projects spanning organisational change, leadership development, digital transformation and employee capability.

Timeline

Global Capability & Development Advisor (Project Lead)

Arcadis UK
2022.01 - 2026.01

Global Wellbeing & Resilience Advisor

Arcadis UK
2021.01 - 2022.01

Learning & Development Advisor

Arcadis UK
2018.01 - 2021.01

Learning & Development Coordinator

Arcadis UK
2014.01 - 2018.01

Global Training & Development Coordinator

PA Consulting Group
2004.01 - 2014.01

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Angela Brooks