Andrew Jaundrill
Summary
A passionate, highly motivated and dedicated Senior Project Portfolio Manager, with over fifteen years’ experience leading & driving large-scale, transformational, ICT and mobile portfolios across Enterprise and Public Sector environments.
I have a proven track record of managing high performing teams, ensuring the successful delivery of programmes and projects, resulting in programmes being delivered ahead of timescales. I have a key strength in developing and building governance and financial models, to drive cost and shape excellence.
I have a passion for the development of my people, taking pride in their achievements and successes. I am highly experienced in leading portfolio and programme teams, whilst working alongside senior stakeholders to help them to successfully deliver long term strategic goals.
I strive to ensure that the planned benefits are realised and I instinctively challenge to optimise the potential benefits & to drive change and deliver efficiencies with greater outcomes. I have a strong governance background, having conceived, managed & successfully delivered programme and portfolio governance models across teams, operating models and divisions. Building, implementing and continually developing the associated reporting to deliver key business results. Demonstrating a more efficient and accurate mechanism to communicate results to senior stakeholders and the wider business; including board level.
I am Management of Portfolio (MoP) Practitioner accredited with a collaborative leadership style focused on delivering results through clarity, pace, people and outcomes.
Overview
15
15
years of professional experience
1
1
Certification
Work history
Delivery Capability Lead (Secondment)
Virgin Media O2
12.2024 - 04.2026
- Senior leadership role accountable for portfolio delivery capability and performance across a multiple teams delivering complex digital and technology landscapes.
- Led and developed a community of 25 programme, project and delivery professionals, setting clear standards and role expectations whilst managing day to day team management
- Oversaw delivery assurance and issue resolution across multiple workstreams, maintaining momentum and protecting outcomes
- Helped to define and deliver the Capability Strategy using influence and coaching to implement
- Worked with senior leadership to prioritise demand, align capacity and manage delivery risk
- Conceived and implemented a number of automated reporting functionalities to support OKR departmental reporting to Snr leadership
- Conceived and implemented new automated resource forecasting and management processes and tools that introduced automation for the management of circa 460 resources. This allowed us to provide data-driven insights to identify trends, address and intervene with issues early, cost recovery and support executive decision-making
- Implemented a Continuous Improvement programme, which resulted in improved processes and tools resulting in more efficient ways of working.
- Resource planning challenged and improved current planning to help improve utilisation across the teams.
- Improved Capacity planning through challenges the tools in place, realising improvements from supplier contracts.
Senior Project Portfolio Manager
Virgin Media O2
04.2022 - 12.2024
- Accountable for end-to-end ownership of ICT and Mobile portfolios, providing strategic oversight, governance, and delivery confidence.
- Ensured Portfolio Projects are delivered to Time, Cost, Quality and scope and to contract, closely working with senior internal and external customer stakeholders
- Management and development of 7 Portfolio Managers and up to 60 indirect reports with particular focus on personal development, coaching and feedback, performance monitoring and reporting, and helping everyone to successfully deliver for our customers
- Responsible for a Project Portfolio with a TCV of over £200m across ICT and Mobile deliveries
- Owned the portfolio strategy, planning and prioritisation, aligning delivery to organisational objectives
- Developed portfolio-level performance reporting, insight and recommendations to senior stakeholders focusing on the complex reporting of net add forecasts and actuals
- In depth financial assurance and governance, benefits realisation and reporting
- Anticipated and resolved delivery risks and interdependencies across complex digital and infrastructure programmes
- Ensured governance compliance and ISO20K adherence across portfolios
- Management of vendors supporting our project deliveries, vendor onboarding, ensuring contractual service levels were adhered to whilst utilising SC Prime methodology and service improvement activities
- Established and continually developed and managed strong relationships with external and internal Customers
- Led transformation initiatives, improving performance, forecasting, predictability and reporting transparency across the department.
- Designed and implemented automation, reporting and process improvements to enhance portfolio insight across the department.
- Actively led on bid activity and executive-level customer engagement
- Ensured my teams contributed to the lessons learned process across the different services to identify weaknesses, reduce costs, and cycle time and improve quality and customer satisfaction
- Implemented a Cost model production and KPI tracking to ensure targets were achieved and provided uniform reporting at a customer, contract, and project and service level
Project Portfolio Manager
Virgin Media O2
11.2010 - 04.2022
- Owned delivery and governance for a £50m+ ICT portfolio serving Enterprise and Public Sector customers.
- Line-managed and developed a team of Snr Project Managers delivering multi-technology solutions across WAN, LAN, SIP, WIFI and Mobile services
- Conceived and created o2’s first fixed / ICT delivery teams from the ground up, recruitment of team members, physical installation of equipment, onboarding of suppliers, process design and system integration into ECO
- Vendor relationship and contractual management performance against KPI’s, performance monitoring and service assurance
- Designed and implemented the original portfolio governance and finance controls and audits. Subsequently worked with the PMO to further enhance
- Management of benefits realisation and assurance processes and reporting
- Conceived, designed and implemented a “Q-gate” sales governance framework to ensure commercial, technical, delivery and in life service outcomes could be achieved
- Managed delivery risk across WAN, LAN, SIP, Wi-Fi, hosted voice, contact centre and PCI services
Cable & Wireless
- Senior Service Manager for Enterprise customers
- Enterprise Service Desk Sector Lead
- Senior Change Manager
- Senior Technical Analyst
Skills
- Led the successful delivery and governance of 70 mobile, digital and ICT projects with a portfolio value of over £200m by driving an effective team to work closely with senior customer stakeholders and IT functions I am proud to have developed collaborative, cross functional project teams in order to secure customer trust and lasting relationships that have led to increased business opportunities
- Encouraged & challenged my teams to accelerate and deliver mobile implementation projects resulting in the successful delivery of over 100,000 net add mobile connections in 2024, the highest number of connections delivered in a single year to date
- Managed and coached a diverse range of senior internal & external Stakeholders to conceive, prioritise, plan and deliver strategic and transformational programmes that helped toransform their IT estates (resulting in approx £xx of savings/revenue for VMO2)
- Conceived, designed and implemented portfolio governance and finance frameworks, which were rolled out across the management team, to ensure the successful delivery and management of 100 projects and programmes across multiple portfolios Resulting in increased team effectiveness, improved channels for reporting on performance, a tighter control on budgets and tracking of project P&L and ensured that ISO adherence was maintained and monitored
- Challenged the ways of working by leading and adopting change to ineffective reporting tools, devising improvements to ensure clear portfolio-level insight The successful changes provided improved reporting and insight which enabled the ELT in their prioritisation and planning of investment decisions
- I conceived and implemented our ICT project and programme delivery function, including people recruitment, process engineering, facility set up, system delivery and knowledge transfer to leading the teams in life which enabled the successful delivery of our first multi-million-pound customer ICT projects (£100m)
- Devised and Implemented the continuous improvement processes across the Delivery division which resulted in improved portfolio performance, enhanced reporting with clearer ELT and stakeholder visibility and delivered a 25% reduction in resource time spent on projects
- Recognised and awarded for developing talent over the last 15 years and have seen my team members progressing from Delivery and Project managers into Programme and Portfolio leadership roles and have consistently achieved excellent employee engagement scores, resulting in a world class score of 86 for 2025
Certification
- Management of Portfolios (MoP) Practitioner
- PRINCE2 Foundation
- Agile Foundation (Practitioner lapsed)
- ITIL Service & Change Management
- Six Sigma Yellow Belt
- SC Cleared | CRB Cleared
Core Skills & Expertise
Portfolio Management & Governance
· Design, implementation and management of Project and Programme Portfolio governance frameworks
· Inclusive leadership of Programme and Project Managers, Delivery, Billing and Technical teams
· Portfolio Governance – ensuring that Projects are delivered to Time, Cost, Quality and Scope, as expected by our stakeholders and in accordance with our Project Management Methodology
· Commercial, contractual and Financial Governance and reporting -
· Supplier & Partner Relationship Management
· Contract Performance, SLA/KPI Management
· Continuous improvement process implementation and management
· In depth Project and Programme Financial tracking, management and reporting
· Strategic planning, working with customers to develop 3 – 5 year ICT roadmaps
· Portfolio prioritisation, roadmap integration, planning & assurance
· Benefits realisation -
· Broad technology expertise: Networks, Security, infrastructure, applications,
· Multi-workstream oversight & dependency management
· Board-level reporting, packs & governance
Delivery Oversight & Risk Management
· Early identification of delivery risk & issue resolution
· Assurance across time, cost, quality, scope & benefits
· Managing complex, multi-technology delivery environments
· Operational & in-life service alignment
· Experience of Supply Chain design and implementation
Data Analysis & Decision Support
· Portfolio performance metrics & KPIs
· Financial & commercial oversight (TCV £200m+)
· Insight visualisation & senior decision support
· Benefits tracking & outcome assurance
Leadership & Stakeholder Influence
· Senior stakeholder & executive coaching
· Cross-organisational relationship management
· Departmental leadership, coaching & capability development
· Change leadership & ways-of-working transformation
· Excellent Interpersonal, negotiation, relationship-building and networking skills.
· Excellent organisation, planning and time management skills
· Vendor Management – contracting, onboarding and management
Timeline
Delivery Capability Lead (Secondment)
Virgin Media O2
12.2024 - 04.2026
Senior Project Portfolio Manager
Virgin Media O2
04.2022 - 12.2024
Project Portfolio Manager
Virgin Media O2
11.2010 - 04.2022
Cable & Wireless