Angela Anyanwu

• Responded rapidly during emergencies ensuring timely medical intervention.
• Developed personalised care plans in consultation with health professionals, tailoring service provision according to individual needs.
• Calmly managed occasional outbursts or difficult behaviours from clients, exhibiting excellent crisis management skills.
• Promoted patient independence through encouragement and guidance in performing tasks.· Providing a welcoming, safe, and secure home environment.
• Observing behaviour for any signs of deterioration in well-being.
• Supervising and distributing medication, as appropriate.
• Liaise with relatives and outside agencies under the supervision of seniors.
• Encouraging residents to maintain an adequate level of personal hygiene and assisting, if necessary.
• Performing general household duties, including washing, ironing, cooking, cleaning, etc.
• Responsible for maintaining inventories and compilation of shopping lists.
• Giving necessary support during the night to residents if required.
• Assisted clients with daily activities for improved quality of life.
• Administered medication according to prescribed schedules, ensuring health maintenance.
• Transported clients to medical appointments or other necessary errands thereby providing indispensable logistical support.
• Provided comprehensive care to patients by ensuring their physical and emotional needs were met.
• Promoted patient independence through encouragement and guidance in performing tasks.
• Developed personalised care plans in consultation with health professionals tailoring service provision according to individual needs.
• Assured proper nutrition by preparing meals as per dietary requirements of each individual client.
• Helped organise engaging recreational activities to enhance the social skills of patients.
• Assisted in all aspects of personal hygiene, prioritising patient dignity, privacy and independence.
• Assisted in all aspects of personal care while encouraging independence and activity appropriate to individual ability.
• Followed strict safeguarding regulations to ensure safe, secure handling of service users.
• Built strong patient relationships through compassionate care and friendly rapport building.
• Maintained high levels of patient morale, providing guidance and encouragement through physical and emotional support.
• Worked in close partnership with families, friends and carers to improve care plan effectiveness.
• Met needs of clients with learning difficulties and handled challenging behaviours.
• Improved physical and mental wellbeing of service users through patient-centred care planning.
• Administered oral medication as required in line with stringent drug control regulations.
• Prepared tasty and healthy meals to meet dietary requirements.
• Successfully empowered individuals to pursue hobbies and leisure activities, such as shopping and creative activities.
• Collaborated with clients to clean house and prepare meals with person-centred care approach.
• Worked closely with activity coordinators to communicate changing patient needs, optimising continued care and support.
• Documented accurate and updated caseload records and reports to streamline process.
• Updated first aid training to protect client welfare.
• Empowered individuals to pursue hobbies and leisure activities such as shopping and creative activities.
• Safely lifted, transferred and repositioned service users using hoists and wheelchairs.

• Established trust with patients for improved communication and cooperation during care routines.
• Developed personalised care plans after assessing individual needs, ensuring optimal care provision.
• Escorted patients on outings or errands outside the home, promoting a sense of normalcy in daily life.
• Maintained a clean and safe environment by performing housekeeping duties like laundry and dishwashing.
• Making and changing beds and ensuring that rooms are clean and tidy.
• Getting the service users up and dressing them in the morning.
• Feeding clients who cannot feed themselves.
• Ensuring clients take their medication needed and at the right time.

• Oversaw room maintenance tasks, ensuring an excellent guest experience every time.
• To ensure guest comfort, carried out efficient room maintenance checks were carried out before arrival.
• Assisted senior operatives in larger projects; gained valuable hands-on experience in room maintenance services.· Hygiene and disinfection of bathrooms and rooms.
• Perform and document routine inspection and maintenance activities.
• Performing heavy cleansing tasks and special projects.
• Notify management of occurring deficiencies or needs for repairs-Making minor adjustments and repairs.
• To ensure guest comfort, carried out efficient room maintenance checks prior to arrival.
• Assisted senior operatives in larger projects; gained valuable hands-on experience in room maintenance services.

Maternity Leaves and Childcare

• Carried out day-to-day duties accurately and efficiently.
• Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
• Successfully delivered on tasks within tight deadlines.
• Demonstrated respect, friendliness and willingness to help wherever needed.·
• Cleans and sterilises machinery, utensils, and equipment used to process or store products, such as chemicals, paint, etc.
• Turns valves to drain machines or tanks and disconnects pipes, using wrenches.
• Sprays machines, tanks, and conveyors with water to loosen and remove dirt or other foreign matter.
• Scrubs floors and walls, using brushes, rags, and diluted acids.
• Cleaning and removing of dirt and unwanted materials from new or renovated buildings.

• Built positive relationships with customers and clients to maintain outstanding service provisions.
• Facilitated efficient communication by managing correspondence via post and email.
• Maintained confidential records, safeguarding sensitive corporate information.
• General office administration and organisational activities, taking messages and handling correspondence.
• Acting as receptionist, meeting and receiving clients.

Making and receiving of telephone calls, and fax.

• Scheduled appointments for the executive management team.
• Facilitated efficient communication by managing correspondence via post and email.
• Managed stock of office supplies, eliminating unnecessary expenditure.
• Maintained confidential records, safeguarding sensitive corporate information.
• Switchboard operator, mail processing, data maintenance and structured filling organisation.