Summary
Overview
Work History
Education
Skills
Additional Information
Certification
Work Availability
Timeline
Generic

ANESU TENSEN MUZONDO

Information Technology/ Health Science and care
Plymouth

Summary

Motivated ICT Officer with hands-on experience in IT support, system monitoring, and basic cybersecurity practices. Currently working towards CompTIA A+ and Security+ certifications, with a strong foundation in network monitoring, troubleshooting, and incident response. Eager to transition into an entry-level IT support or cybersecurity role where I can apply technical skills, continue developing professionally and Health Science careers

Overview

8
8
years of professional experience
14
14
Certificates

Work History

Care Assistant

Sanctuary Care, UK
11.2023 - Current
  • Deliver high-quality care and support to residents
  • Assist with daily living activities and personal care
  • Maintain accurate records and ensure resident wellbeing

ICT Officer

Kingswell Healthcare Recruitment, UK
12.2022 - Current
  • Implement and maintain IT and cybersecurity policies and procedures
  • Monitor systems and networks for performance issues and security risks
  • Provide technical support and troubleshoot hardware/software issues
  • Perform basic vulnerability assessments and report risks
  • Investigate system incidents and support resolution processes
  • Collaborate with teams to improve system security and efficiency

Healthcare Assistant A&E

Medicare Hospital
Rustenburg , North West
02.2023 - 05.2023
  • Work Experience
  • Provided compassionate care to patients, ensuring comfort and emotional support.
  • Assisted in daily living activities, promoting independence and dignity for residents.
  • Collaborated with healthcare teams to develop and implement patient care plans.
  • Monitored vital signs and reported changes in patient conditions to nursing staff.

IT Support Assistant

Master Telecoms SA
08.2022 - 11.2022
  • Supported IT systems maintenance and cybersecurity practices
  • Monitored networks and identified potential issues
  • Assisted users with technical troubleshooting
  • Conducted basic system checks and reported vulnerabilities

Sales Representative

Master Telecoms SA
01.2019 - 01.2021
  • Achieved 15% sales growth through effective product promotion
  • Managed client relationships and provided tailored solutions
  • Handled administrative tasks and scheduling

Education

Bachelor of Science - Business Studies

School of Business And Trade
04.2001 -

Skills

IT Support & Troubleshooting

Network Monitoring & System Analysis

Basic Cybersecurity & Threat Detection

Vulnerability Assessments

Incident Investigation & Response

Data Analysis & Reporting

Microsoft Office & General IT Systems

Basic Python

Clinical support & patient care

Specimen handling awareness & infection control

Data Handling & Accurate record keeping

Laboratory related theory (Biology, Microbiology, PPE, Biosafety

Additional Information

TryHackMe – Pre Security & SOC Level 1 Paths

· Completed structured learning paths covering networking fundamentals, Linux, and cybersecurity basics

· Practiced log analysis, threat detection, and incident investigation in SOC-style scenarios

· Analyzed authentication logs and identified suspicious login activity

· Gained hands-on experience with SIEM concepts, alerts, and security monitoring workflows

· Developed understanding of common attack techniques and defensive strategies


Google Cybersecurity Certificate Labs

· Performed security investigations and log analysis using SIEM tools

· Practiced incident response using playbooks and real-world scenarios

· Learned risk management, network security, and threat mitigation techniques

· Applied security frameworks and best practices in simulated environments


IBM Cybersecurity Analyst Labs

· Conducted vulnerability assessments and basic penetration testing exercises

· Analyzed network traffic and identified potential threats

· Gained exposure to threat intelligence and security tools

Practiced incident detection, reporting, and remediation concepts

Certification

IBM Cybersecurity Analyst Professional Certificate

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Care Assistant

Sanctuary Care, UK
11.2023 - Current

Healthcare Assistant A&E

Medicare Hospital
02.2023 - 05.2023

ICT Officer

Kingswell Healthcare Recruitment, UK
12.2022 - Current

IT Support Assistant

Master Telecoms SA
08.2022 - 11.2022

Sales Representative

Master Telecoms SA
01.2019 - 01.2021

Bachelor of Science - Business Studies

School of Business And Trade
04.2001 -
ANESU TENSEN MUZONDOInformation Technology/ Health Science and care