Organised and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Reliable employee used to being in a position of responsibility, Offering excellent communication and good judgment. Experienced Fire Officer with over 30 years of experience in the Fire & Rescue Service.. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
37
37
years of professional experience
2015
2015
years of post-secondary education
Work History
Prison Service Operational support officer
National Prison and Probation Service
Nottingham, Nottinghamshire
03.2024 - Current
Handled sensitive information, maintaining confidentiality at all times.
Facilitated inter-departmental cooperation with clear communication strategies.
Provided support to senior management in decision-making processes through accurate data collection and analysis.
Enhanced team communication for improved operational performance.
Undertook risk assessments to mitigate potential threats in operations.
Managed complex administrative duties to facilitate smooth office operations.
Facilitated communication between inmates and their legal representatives without compromising security measures.
Responded quickly to emergencies, maintaining calm under pressure.
Monitored CCTV cameras with vigilance for unusual activities.
Transferred high-risk prisoners securely from one location to another.
Ensured prisoner safety by conducting regular cell checks.
Supervised prisoner exercise time whilst maintaining a watchful eye for any potential problems.
Maintained order within prison walls by enforcing rules and regulations.
Developed strong rapport with inmates for smoother operations.
Screened visitors to prevent contraband smuggling into facility.
Controlled access points to the prison, ensuring only authorised personnel entered.
Handled conflicts amongst inmates, preventing escalation of violence.
Collaborated with other security personnel for effective team work.
Prepared detailed reports of inmate behaviour for record keeping purposes.
Stayed calm and poised during heated, difficult or stressful situations, alleviating conflicts.
Resolved incidents calmly, maintaining best-possible safety and security of prison staff and offenders.
Built respectful but assertive relationships with prisoners, utilising innate negotiation abilities to maintain peace and promote positive environments.
Kept accurate and timely data in prisoner records and carried out other administrative duties.
Performed thorough searches of prisoners and cells to reduce contraband items.
Expertly communicated with people from diverse backgrounds to provide best-possible safe, secure prison care.
Established meaningful working relationships to encourage positive approach to rehabilitation and personal development.
Anticipated misconduct and misbehaviour of prisoners to maintain control, discipline and security within correctional centres.
Acted as professional role model to other staff and those within prison care.
Identified vulnerable people in custody and handled instances of self-harming accordance with SPS Talk To Me protocols.
Identified security and safety issues, immediately notifying supervisors of concerns.
Understood underlying security issues within designated working areas, successfully managing issues.
Observed prisoner conduct to detect suspicious behaviour.
Kept official prison records in line with established procedures.
Identified detainees in need of specialised health and wellbeing support.
Inspected integrity of locks, windows, doors and gates for security purposes.
Patrolled prison areas to prevent escapes and unauthorised access for secure premises.
Recognised signs of bullying and blackmail, taking immediate action to prevent escalation.
Monitored orderly visitations, observing encounters and enforcing rules and schedules.
Handled and operated surveillance equipment to support investigations.
Practiced vigilance when interacting with Cat C prisoners to minimise risk.
Operational Crew Manager
Nottinghamshire Fire & Rescue Service
Nottingham, Nottinghamshire
10.2011 - 05.2018
Attended Regular training to keep refreshed and updated on the latest emergency fire procedures and first aid
Attended emergency callouts within 7 minute timeframe, keeping within company deadlines
Maintained excellent team relationships by helping others during emergency operations, such as liaising with other Emergency Services and utility company call out teams and Building Control Inspectors
Settled crew member disputes by addressing problems quickly and providing successful mediation
Assessed active fires and consulted with Crew Members and Senior Officers to devise optimal approach and containment strategies
Developed scheduling and coordination of shift staffing levels, changes, and activities
Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services
Conducted periodic firefighter written performance evaluations and completed written recommendations on probationary firefighters
Calmly and effectively directed evacuations during fires and emergencies to avoid fatalities, injuries and panic
Interviewed, trained and deployed fire safety personnel to maximise protection of life and property
Participated in a wide range of training exercises and in-class training to improve Command and Control of Incidents and firefighting knowledge
Supervised and coordinated tactical methodology used in resolving emergencies and other situations
Executed daily operation procedures ensuring adherence to company's policies.
Collaborated with team members to maintain a friendly work environment promoting productivity.
Delivered consistent high-quality service contributing to the positive reputation of our establishment.
Supported management in administrative tasks enhancing operational efficiency.
Operational Firefighter
Nottinghamshire Fire & Rescue Service
Nottingham, Nottinghamshire
09.1988 - 05.2018
Compiled and maintained a variety of departmental documentation including log books, run reports, training records, reports of suspected arson, violations of fire codes or ordinances, firefighter timesheets, accident reports, and "close call" reporting
Responded to numerous hazardous materials incidents in a 30 year period
Interviewed, trained and deployed fire safety personnel in a manner which maximised protection of life and property
Assisted in salvage operations and post fire operations
Responded directly to approximately 1200 emergency situations per year
Compiled and maintained variety of departmental documentation including logbooks, run reports, training records, reports of suspected arson, violations of fire codes or ordinances, firefighter timesheets and accident reports
Supervised and coordinated tactical methodology used in resolving emergencies and other situations
Inspected apparatus, equipment, grounds and stations for proper order and condition on Daily basis
Calmly and effectively directed evacuations during fires and emergencies to avoid fatalities, injuries and panic
Inspected all equipment following each fire call to ascertain effective functionality of hoses, breathing masks and fire tools
Made daily inspections of facilities and equipment
Administered first aid and medical treatment to those injured during fires and car accidents
Patrolled burnt areas after fires, locating and eliminating hot spots that could flare or rekindle
Saved a number of lives during my career by administering first aid and artificial respiration to those affected by trauma, smoke or burns
Completed Weekly training sessions to stay in peak physical fitness and handle challenging tasks
Maintained strong knowledge of firefighting principles and suppression methods, which enabled proper decision making in emergency situations
Responded directly to approximately 1200 emergency situations per calendar year
Drove and operated structural pumpers, tankers, ladders and service vehicles to aid in rescue operations
Evaluated situation at emergency sites to determine and execute most effective methods for saving life and property
Checked fire and life safety systems and equipment for proper placement, including fire alarms, sprinkler systems and smoke detectors
Education
NVQ Level 3 - Health and Safety for the Fire & Rescue Service
Institution of Occupational Safety and Health
Nottingham
NVQ Level 3 - Leadership & Management
ILM - Institute of Leadership & Management
NVQ Level 1 - Cabinet Making and Furniture Design
Basford Hall College
A-Levels - Mathematics, Physics
Forest Fields Sixth Form College
GCSEs - Maths, English Language, English Lit, Physics, History, Technical Drawing, Woodworking, Electronics
Greenwood Dale Comprehensive School
Skills
Emergency fire procedures
First aid
Team relationships
Mediation
Fire assessment
Scheduling
Coordination
Emergency medical services
Performance evaluations
Training
Command and Control of Incidents
Tactical methodology
Record management
Administering first aid
Two-way radio system
Search and rescue procedures
CPR administering
Incident management
Moving and lifting
Process improvement
Vehicle checks
Customer relations
Route planning
Route optimisation
Public safety and security
Procedural adherence
Data privacy assurance
Safety protocols enforcement
Compliance enforcement
Empathy and understanding
Incident response coordination
Cybersecurity measures
Positive attitude
Information security
Crisis Intervention
Time efficiency
Initiative taking
Data entry accuracy
Health and Safety Compliance
Timeline
Prison Service Operational support officer
National Prison and Probation Service
03.2024 - Current
Operational Crew Manager
Nottinghamshire Fire & Rescue Service
10.2011 - 05.2018
Operational Firefighter
Nottinghamshire Fire & Rescue Service
09.1988 - 05.2018
NVQ Level 3 - Leadership & Management
ILM - Institute of Leadership & Management
NVQ Level 1 - Cabinet Making and Furniture Design
Basford Hall College
A-Levels - Mathematics, Physics
Forest Fields Sixth Form College
GCSEs - Maths, English Language, English Lit, Physics, History, Technical Drawing, Woodworking, Electronics
Greenwood Dale Comprehensive School
NVQ Level 3 - Health and Safety for the Fire & Rescue Service
Institution of Occupational Safety and Health
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