Andy Chaloner
Chester,Flintshire
Summary
Compassionate and driven individual with strong communication and problem-solving skills, complemented by background in customer service and team collaboration. Demonstrates ability to adapt quickly and handle challenging situations with empathy and professionalism. Eager to contribute positively and make meaningful difference in the Warhammer Store Assistant role.
Overview
20
20
years of professional experience
5
5
years of post-secondary education
Work history
Support Worker
1st Enable Ltd
Ellesmere Port, Cheshire
10.2019 - 12.2025
- Prepared nutritious meals that met special dietary needs of clients.
- Assisted in maintaining a clean environment for improved client health.
- Promoted mental stimulation through conversation, reading and games resulting in enhanced cognitive function.
- Completed housekeeping tasks resulting in a clean, safe home environment.
- Helped achieve patient independence through guided tasks and activities.
- Maintained detailed records of patient behaviour changes for healthcare team reference.
- Encouraged social integration by facilitating community involvement opportunities.
- Administered medication according to schedule, promoting optimal health outcomes.
- Provided companionship during outings contributing to an active social life for clients.
- Supported daily living skills training which increased client self-sufficiency.
- Participated in regular team meetings, enhancing quality of care provided.
- Assisted with personal care activities such as washing and dressing, consistently promoting positive health and hygiene.
Cabin Leader/Shift Leader
Smart Solutions
Deeside, Flintshire
08.2016 - 10.2019
- Provided thorough training to new employees, enhancing their job competence quickly.
- Dealt promptly with staff conflicts, resulting in a harmonious working environment.
- Maintained clean and safe work environment with regular inspections and cleaning rosters.
- Identified areas for improvement whilst conducting routine audits on operations and services provided.
- Ensured smooth operational flow by effectively managing shift schedules.
- Ensured compliance with health and safety regulations at all times during shifts, minimising incidence rates significantly.
- Facilitated positive work culture through open communication and feedback sessions.
- Conducted regular equipment checks for optimal performance.
- Upheld company policies strictly, promoting adherence amongst all staff members as well.
- Provided instructions and feedback to team during shifts.
- Led by example and demonstrated company best practices.
- Trained and mentored new employees to maximise team performance.
- Promoted safe and tidy work areas through inspections and cleaning checklists.
Store Colleague
Tesco PLC
Broughton, Flintshire
01.2008 - 07.2016
- Boosted sales with effective merchandising techniques and promotional displays.
- Fulfilled replenishment duties during peak hours, ensuring product availability at all times.
- Secured loss prevention through vigilant monitoring of the shop floor.
- Provided excellent customer service by addressing queries and resolving complaints swiftly.
- Facilitated daily deliveries, keeping the stock fresh and updated regularly.
- Trained newly hired staff, leading to efficient work performance.
- Participated actively in seasonal sale preparations providing an organised layout for customers.
- Maintained accurate stock levels by performing regular inventory checks.
- Worked flexibly across various store departments broadening scope of knowledge and skills.
- Performed cash handling tasks to facilitate smooth transactions at the checkout.
- Employed safe working practices, promoting a secure environment for both staff and customers.
- Cleaned and tidied salesfloor to maintain order and enhance customer shopping experiences.
- Tagged products quickly and accurately with price tags and stickers.
- Requested and checked customer IDs at checkout for age-restricted products.
Landscape Gardener
Ash Tree Landscapes
Hawarden, Flintshire
01.2006 - 01.2008
- Enhanced garden aesthetics by planting, pruning and cultivating a variety of plants.
- Designed bespoke garden layouts for enhanced visual appeal.
- Worked on both hard & soft landscaping projects such as driveways, patios, lawns and borders
- Managed outdoor spaces, ensuring thorough maintenance, upkeep and preservation.
Education
GCSEs - English, Maths, Double Science, D&T, RE, Geography
Bishops' Blue Coats Church of England High School
Chester 09.1996 - 07.2000
Diploma of Higher Education - Landscaping & Ground Maintenance
Coleg Cambria
Northop, Flintshire 09.2001 - 09.2002
Skills
- Dealing with vulnerable clients
- Reliable and trustworthy
- Self-Management
- Resilience in difficult situations
- Team Leadership
- Resourcefulness
- Conflict Resolution
- Record keeping accuracy
- Health and Safety Compliance
- Communication skills
References
References are available on request.
Affiliations
- PC Gaming
- Warhammer 40k
- Warhammer Age of Sigmar
- Reading Fantasy Fiction
- Cooking
- TV & Films
References
References available upon request.
Timeline
Support Worker
1st Enable Ltd
10.2019 - 12.2025
Cabin Leader/Shift Leader
Smart Solutions
08.2016 - 10.2019
Store Colleague
Tesco PLC
01.2008 - 07.2016
Landscape Gardener
Ash Tree Landscapes
01.2006 - 01.2008
Diploma of Higher Education - Landscaping & Ground Maintenance
Coleg Cambria
09.2001 - 09.2002
GCSEs - English, Maths, Double Science, D&T, RE, Geography
Bishops' Blue Coats Church of England High School
09.1996 - 07.2000