Andriana adu-Brempong
Bicester,England
Summary
Dedicated warehouse professional with a strong focus on compliance with deadlines and safety protocols. Holds a forklift certification and demonstrates proficiency in inventory software, ensuring efficient stock location and management. Known for adaptability in fast-paced environments, resilience to physical work, and the ability to suggest process improvements. A reliable team player with excellent customer service skills and a solid understanding of basic mathematics. Career goals include advancing within the logistics sector while continuing to enhance operational efficiency.
Reliable and dedicated professional seeking position as Warehouse Worker. Possesses strong organisational skills and proven ability to work collaboratively in team environments. Committed to contributing to operational success and maintaining high standards of workplace safety.
Overview
10
10
years of professional experience
10
10
years of post-secondary education
Work history
Warehouse worker
ocado logistics
Bicester, Oxfordshire
2024.06 - Current
- Operated pallet jacks safely, preventing workplace accidents.
- Checked incoming shipments, verifying accuracy against invoices or orders.
- Completed daily checklists to maintain warehouse cleanliness standards.
- Handled customer returns professionally, ensuring satisfactory resolutions were reached.
- Packed orders accurately to prevent damages during transit.
- Coordinated with team members for effective task completion.
- Kept warehouse clean, ensuring a safe working environment.
- Communicated effectively with dispatch teams to ensure prompt deliveries.
- Ensured safety standards with regular equipment maintenance checks.
- Performed manual lifting tasks responsibly, minimising risk of injury on the job site.
- Followed health and safety guidelines with diligent use of protective gear.
- Managed inventory control for seamless supply chain management.
- Unloaded deliveries, promptly sorting items into appropriate storage areas.
Hospital Administrator
Komfo Anokye Teaching hospital
Kumasi , Ghana
2020.10 - 2021.08
- Administered facility records, keeping adequate information about activities and following strict data protection requirements.
- Developed and implemented strategic plans to expand service offerings and improve programme results.
- Monitored and tracked resources against requirements to determine needs for increases in staff, equipment or services.
- Negotiated vendor and supply contracts on behalf of healthcare facility.
- Organised fundraising strategies to improve revenue for underfunded services.
- Set clear and reasonable objectives for staff and facility performance.
- Reviewed and assessed staff processes, reducing hazards posed for residents and staff whilst promoting regulatory compliance.
- Created and implemented policies and procedures for successful healthcare management.
- Managed services to provide equal access to different groups and promote inclusion in healthcare.
Assistant Hotel Manager
Remy’s Lodge
Kasoa, Ghana
2016.09 - 2018.07
- Designed, planned, implemented and directed all sales activities within the hotel to increase sales and repeat bookings.
- Helped develop effective hotel marketing strategies to increase hotel attraction, bookings and awareness.
- Helped promote hotel services by attending industry events and directing innovative sales activities.
- Stayed updated on hotel laws and regulations, ensuring hotel followed best practices.
- Ensued customer loyalty and repeat sales by providing excellent customer service and solving any issues efficiently.
- Effectively dealt with hotel issues regarding maintenance issues, shortages in staff, equipment problems and renovations.
- Handled all guest complaints effectively and appropriately, offering smart solutions to maintain customer satisfaction.
- Helped monitor and direct all hotel operations, delegating tasks to staff based on work needed and priorities.
- Helped improve customer service, quality assurance and service speed by developing and implementing successful solutions.
- Held regular briefings with team members, motivating staff to achieve exceptional results for customers.
- Managed and motivated large teams of staff to deliver against daily operational targets.
- Led by example in delivering first-class service, uplifting overall team performance in customer satisfaction surveys.
- Maintained open lines of communication with other hotels in the chain; shared best practices and lessons learned.
- Coordinated reservations for improved customer satisfaction.
- Monitored inventory levels; ordered supplies as necessary to prevent stockouts.
- Managed maintenance tasks, ensured a clean and hospitable environment for guests.
- Worked closely with housekeeping and maintenance departments, ensured high standards were maintained at all times.
Education
Bachelor of Business Administration - Management science
Kumasi Technical University
Kumasi, Ghana 2016.05 - 2022.09
WASSCE - General Arts
Nsaba senior high school
Central region, Ghana 2009.07 - 2013.06
Skills
Compliance with deadlines
Safety protocols adherence
Adaptability in fast-paced environments
Inventory software proficiency
Resilience to physical work
Basic mathematics understanding
Stock location methods
Warehouse cleaning techniques
Process improvement suggestions
Punctuality reliability
Picking and packing
Team player
Customer Service
Microsoft Excel
Languages
English
Hobby and interests
- Cleaning
- Love serving people
- Caring for the vulnerable
- Cooking
- Reading
Additional Information
Mr. Benjamin Ofori
CEO REMY’s LODGE
Mobile: +233 55374925
Mr. Kwabena Asamoah
Supervisor, Komfo Ankokye Teaching Hospital
Mobile: +233555609814
Timeline
Warehouse worker
ocado logistics
2024.06 - Current
Hospital Administrator
Komfo Anokye Teaching hospital
2020.10 - 2021.08
Assistant Hotel Manager
Remy’s Lodge
2016.09 - 2018.07
Bachelor of Business Administration - Management science
Kumasi Technical University
2016.05 - 2022.09
WASSCE - General Arts
Nsaba senior high school
2009.07 - 2013.06