Andrian Todorov
Tonbridge,Kent
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
8
8
years of professional experience
Work history
Store Manager
Costa Coffee
Tonbridge Wells, Kent
01.2023 - Current
- Monitored stock levels and wrote timely order supply requests to replenish merchandise.
- Stocked and restocked inventory upon delivery receipt, maintaining accurate supply records.
- Completed opening and closing procedures each day.
- Analysed daily and weekly sales results and maintained ongoing, productive dialogue with area manager and peers on sales performance.
- Oversaw daily store cleaning and general store maintenance to keep high company standards.
- Exceeded sales targets consistently by assisting customers in selecting and purchasing merchandise.
- Built brand loyalty by promoting company loyalty schemes, hosting events and engaging with repeat customers.
- Led regular staff performance reviews to provide guidance and support for individual development.
- Maximised profitability through efficient budgeting and identified opportunities for growth.
- Assisted in recruiting, hiring and onboarding store staff.
Barista Supervisor
Costa Coffee
Tonbridge
01.2020 - 12.2022
- Generated staff rotas in line with budgeted hours, strategically deploying team members to optimise productivity and workflow.
- I also have experience working on the till and i am familiar with all the Food safety and allergens.
- Led team of 7 to uphold exceptional standards of food hygiene and customer service for 2 years, resulting in being confident to run a shift and a coffee shop.
- Maintained cleanliness of front-of-house areas in line with costa standards through rigorous visual inspections.
- Performed all opening and closing duties fully and accurately to maintain cleanliness of café equipment.
- Produced high-volume coffee orders quickly and accurately, meeting customer demand.
- Used excellent memorisation skills to maintain extensive drinks menu, ingredients and recipe knowledge.
- Made and served high-volume beverages with speed, quality and consistency, thriving in fast-paced cafe environments.
Production Operative
ATOM GROUP
Tonbridge
04.2019 - 01.2020
- Accurately labelled and packaged items.
- Assembled items accurately and promptly, maintaining efficiency of fast-paced production lines.
- Performed cleaning activities across site to maintain safety and compliance.
- Monitored production equipment, notifying maintenance team of faults or inefficiencies.
- Ensured full compliance with health and safety regulations, including appropriate use and disposal of hazardous substances.
- Maintained clean workstation to comply with safety guidelines and protocols.
Waiter
Oriental buffet - Tonbridge
01.2019 - 04.2019
- Kept guest tables neat and tidy by regularly clearing away dirty dishes and used glasses and wiping down surfaces.
- Served high volumes of guests in fast-paced service environments with exceptional customer care.
- Used appropriate sanitising and cleaning products to maintain hygienic kitchen and food preparation areas.
- Warmly greeted guests upon arrival to create welcoming atmosphere.
- Opened, poured and served alcoholic and non-alcoholic beverages.
- Provided friendly, courteous service, maximising positive customer satisfaction ratings.
Bartender/Waiter
The White Lavin, Bansko
12.2017 - 04.2018
- Maintained high sales averages by ordering and maintaining an accurate inventory of bar products.
- Liaised with kitchen service staff to ensure maximum efficiency in cleanliness and availability of glassware.
- Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.
- Retained in-depth bar and menu item knowledge, providing expert recommendations to suit guest taste.
- Greeted customers by name, remembering drinks selections and special requests to provide attentive, personalised service.
- Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
- Prepared mixed drinks and poured wine, beer and non-alcoholic beverages within target service timeframes.
Bartender
Sunny Beach, Sunny
02.2016 - 10.2017
- Thoroughly cleaned bar areas, delivering positive first impressions to guests and maintaining impeccable hygiene standards.
- Collected cash payments, processing and providing correct change and receipts using Point Of Sale (POS) systems.
- Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
- Provided efficient food and drinks service for high levels of customer satisfaction.
- Maintained a spotlessly clean and tidy bar area in line with health and hygiene regulations.
- Changed beer kegs safely and efficiently, consistently following health and hygiene guidelines.
- Created range of alcoholic and non-alcoholic mixed drinks for establishment guests.
Education
GCSEs - Economy
Sou "Konstantin Preslavski"
Bulgaria, Burgas 09/2010 - 06/2015
Skills
- Recruiting and interviewing
- Just In Time stock control
- Outstanding communication skills
- Customer satisfaction
- Team-orientated
- Exceptional leader
- Store management
- Shift checklists
- Hiring and training
- Employee training
Additional Information
- Willing to relocate: Anywhere, Personal Details, Eligible to work in the UK: Yes, Highest Level of Education: A-Level or equivalent
Languages
English
Advanced
Bulgarian
Native
Timeline
Store Manager
Costa Coffee
01.2023 - Current
Barista Supervisor
Costa Coffee
01.2020 - 12.2022
Production Operative
ATOM GROUP
04.2019 - 01.2020
Waiter
Oriental buffet - Tonbridge
01.2019 - 04.2019
Bartender/Waiter
The White Lavin, Bansko
12.2017 - 04.2018
Bartender
Sunny Beach, Sunny
02.2016 - 10.2017
GCSEs - Economy
Sou "Konstantin Preslavski"
09/2010 - 06/2015
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