JEFFIN JOHN
Northampton,Northamptonshire
Summary
Seeking a challenging position to utilize my skills and abilities in your esteemed organization that offers professional growth being resourceful, innovative and flexible. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
1
1
year of professional experience
Work history
Store Manager
Fone4 communications India Pvt ltd
KOLLAM , KERALA , INDIA
07.2020 - 07.2021
- Monitored stock levels and wrote timely order supply requests to replenish merchandise.
- Completed opening and closing procedures each day.
- Stocked and restocked inventory upon delivery receipt, maintaining accurate supply records.
- Optimised store performance through continuous evaluation of existing processes and identifying improvement opportunities.
- Enforced licensing laws, health and safety regulations and all regulatory guidelines and legislation at all events.
- Challenged and inspired team members to achieve business results.
- Set SMART goals for store team, developing staff abilities and increasing sales performance.
- Understood what drives overall business success and prioritised and delivered quality results.
- Solicited customer feedback to understand customer needs and constantly improve product offerings.
- Kept awareness of competitor activity and developed ideas to promote store.
- Maximised profitability through efficient budgeting and identified opportunities for growth.
- Built brand loyalty by promoting company loyalty schemes, hosting events and engaging with repeat customers.
- Acted as liaison between staff and management to maintain two-way communications that improved store performance.
- Exceeded sales targets consistently by assisting customers in selecting and purchasing merchandise.
- Led regular staff performance reviews to provide guidance and support for individual development.
- Assisted in recruiting, hiring and onboarding store staff.
- Analysed daily and weekly sales results and maintained ongoing, productive dialogue with area manager and peers on sales performance.
- Upheld positive and proactive approach to challenges, using initiative and demonstrating commitment and flexibility.
Education
Bachelor of Business Administration - Finance
CALICUT UNIVERSITY
kerala ,India /2015 - /2018
Post Graduation Diploma in Management - Marketing Management , Retail Management
SICOMS , PALAKKAD - AICTE Approved
kerala, India /2018 - /2020
Master of Business Administration -
University of Northampton
Northampton /2022 - /2023
Skills
- Recruiting and interviewing
- Just In Time stock control
- Customer service
- Loss prevention
- Team-orientated
- Inventory control
- Customer satisfaction
- Employee training
- Exceptional leader
- Store management
- Outstanding communication skills
- Shift checklists
- Flexible schedule
- Retail sales
- Hiring and training
- Merchandise planning
- Retail inventory management
- Relationship management
- Strong organizational skills
- Problem solving skills
- Time management
Languages
English
Advanced
Timeline
Store Manager
Fone4 communications India Pvt ltd
07.2020 - 07.2021
Bachelor of Business Administration - Finance
CALICUT UNIVERSITY
/2015 - /2018
Post Graduation Diploma in Management - Marketing Management , Retail Management
SICOMS , PALAKKAD - AICTE Approved
/2018 - /2020
Master of Business Administration -
University of Northampton
/2022 - /2023
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