Job search status
Open to workPreferred start date: Flexible
Open to work
Andrew Plummer
Falmouth,Cornwall
Work preference
Summary
Seasoned sales professional with deep expertise in public sector client relationship management and business development. Drive strong revenue growth and client satisfaction through strategic planning, innovative problem-solving, and cross-functional collaboration. Excel in building lasting partnerships and deep relationships by putting the customer at the centre of everything.
Overview
4
4
years of post-secondary education
12
12
years of professional experience
Work history
Public Sector Client Director
Softcat plc
Manchester, Greater Manchester
2014.05 - 2026.04
- Consistently achieved annual and quarterly gross profit (GP) targets (latest FY target: £900k GP)
- Converted an extremely cold patch into one of the highest performing Local Government regions
- Built and maintained excellent customer relationships across small, medium and enterprise accounts. Largest customer 10,000+ user unitary authority.
- Cultivated and fostered relationships from 1st line, Procurement through to Director / C-Suite
- Led regular customer round tables and 'think tank' style engagements.
- Facilitated pan-government collaboration.
- Navigated and advised on Public Sector frameworks
- Consulted on and compiled complex and compliant contracts
- Detailed knowledge of Public Sector proposals. Taking ownership of the full bid process; tenders, proposals, RFQ/RFI.
- Provided leadership and direction during complex projects ensuring their successful completion.
- Project managed all stakeholders from initial discovery right the way through to delivery and ongoing support
- Built go to market (GTM) strategies that aligned with customer priorities and funding channels.
- Regularly advised on complex licensing models, including multi-million pound Microsoft agreements.
- Technology evangelist; combining commercial and technical understanding to give customers the best ROI
- Ownership of the sales cycle, utilising qualification models such as MEDDPICC for complex deals.
Integrated Care & Government Team Leader
Softcat plc
Manchester, Greater Manchester
2021.08 - 2023.12
- Led strategic direction and go to market initiatives across the team
- Onboarded, coached and developed new team members
- Ownership of team performance and improvement
- Ownership of team forecasting accuracy
- Held regular 1:1's with team members and fostered a self-development environment
- Listened to team feedback and implemented effective changes
- Handled under performance management
Apprentice Manager
Softcat plc
Manchester, Greater Manchester
2020.08 - 2021.11
- Early career management and development
- Interviewed, onboarded and managed completely remotely during COVID
- Working alongside Apprentices to build fundamental sales skills and confidence
- Cohort successfully completed their apprenticeship and gone on to have very successful careers at Softcat
Education
Bachelor of Science - Business and Management
University of Salford
Salford 2008.09 - 2012.09
Skills
- SaaS experience
- Sales cycle management
- Commercial forecasting
- Client Relationship Management
- Public sector knowledge
- New business acquisition
- Cold calling / Lead generation
- Opportunity pipeline development
- Customer qualification
- RFI and RFP processes
- Account management
- Team management
- Early careers development
Affiliations
- Technology tinkerer
- Golf
- Continuous learner - currently studying towards CCNA
References
References available upon request.
Timeline
Integrated Care & Government Team Leader
Softcat plc
2021.08 - 2023.12
Apprentice Manager
Softcat plc
2020.08 - 2021.11
Public Sector Client Director
Softcat plc
2014.05 - 2026.04
Bachelor of Science - Business and Management
University of Salford
2008.09 - 2012.09