Andrew Townsend
Weston-Super-Mare,United Kingdom
Summary
Offering strong interpersonal and communication skills, along with genuine commitment to supporting individuals in achieving their rehabilitation goals. Knowledgeable about patient care and therapy techniques, with ability to work collaboratively in multidisciplinary team. Ready to use and develop empathy, problem-solving, and organisational skills in a Reablement Support Worker role.
Overview
14
14
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work history
Occupational therapy assistant
Elysium Healthcare
Weston-super-Mare, North Somerset
04.2023 - Current
- Facilitated streamlined communication among patients, families, and medical staff for coordinated care.
- Tailored therapy techniques to individual patient needs, improving overall comfort and effectiveness.
- Implemented organised recreational activities to encourage social engagement among patients.
- Kept detailed case notes for efficient tracking of treatment processes.
- Cultivated a workplace culture of empathy and respect towards all staff and clients.
- Increased client mental health outcomes through innovative therapy activities.
- Worked alongside multidisciplinary teams to ensure holistic care provision.
- Delivered emotional support in therapy sessions, promoting positive recovery mindsets.
Training and development coordinator
POD Training and Consultancy LLP
Tavistock, Devon
01.2015 - 04.2023
- Delivered high-quality training materials to facilitate easy understanding.
- Conducted comprehensive evaluations post-training for continuous improvement measures.
- Led innovative e-learning projects to expand remote learning capabilities.
- Implemented a feedback system, ensuring employee voices were heard and addressed appropriately.
- Built strong relationships with external vendors for diverse and quality course offerings.
- Monitored success and progress of employees and provided additional assistance in areas requiring improvement.
Residential home children care worker
Cornwall Council
Camelford, Cornwall
09.2011 - 12.2014
- Fostered community spirit in residence, promoting respect and cooperation among peers.
- Facilitated educational activities to support intellectual development.
- Prepared healthy meals to improve nutritional intake.
- Organised group activities to enhance children's social skills.
- Liaised with families and social workers, providing updates on child wellbeing.
- Administered first aid promptly during emergencies.
- Assisted children with personal hygiene tasks, encouraging independence.
Education
GCE O'Level - Human Biology
Royal Navy
Gibraltar 06.1991 - 04.1992
GCE O'Level - General Studies
Royal Navy
GibraltarGCE O'Level - English Language
De Burgh County Secondary School
United KingdomGCE O'Level - Commerce
De Burgh County Secondary School
United KingdomGCE O'Level - History
De Burgh County Secondary School
United KingdomSkills
- Cardio-Pulmonary resuscitation knowledge
- Patient data recording
- Communication with patients
- Multidisciplinary teamwork
Certification
NEBOSH National General Certificate
NEBOSH Fire Safety and Assessment Certificate
City & Guilds Licentiateship Award Management
QA Level 3 Award in First Aid at Work
HABC Level 3 Award in Preparing to Teach in the Lifelong Learning Sector
QA Level 3 award in Mental Health First Aid in the Workplace
QA Level 3 Award in Teaching and assessing Mental Health Qualifications
HABC Level 3 Award in Supervising Food Safety in Catering
Military Service
Royal Navy
Petty Officer Medical Assistant
October 1983 - October 2009
Affiliations
- Fishkeeping
Timeline
Occupational therapy assistant
Elysium Healthcare
04.2023 - Current
Training and development coordinator
POD Training and Consultancy LLP
01.2015 - 04.2023
Residential home children care worker
Cornwall Council
09.2011 - 12.2014
GCE O'Level - Human Biology
Royal Navy
06.1991 - 04.1992
GCE O'Level - General Studies
Royal Navy
GCE O'Level - English Language
De Burgh County Secondary School
GCE O'Level - Commerce
De Burgh County Secondary School
GCE O'Level - History
De Burgh County Secondary School