Summary
Overview
Work history
Education
Skills
Affiliations
References
Custom
Personal Information
Timeline
Generic

Costica Doru

Royal Tunbridge Wells, Tunbridge Wells,Kent

Summary

Highly skilled in providing compassionate care and support to patients during ambulance transportation. With focus on maintaining patient comfort and safety, can effectively manage emergency situations and administer basic medical aid. Known for calm demeanour and quick-thinking in high-pressure scenarios, skills honed through robust training and experience in healthcare settings.

Committed emergency services professional maintaining prompt, reliable ambulance support. Proactive and adaptable to achieve positive outcomes in high-pressure, emergency scenarios. Dedicated to first-class care for optimised patient services.

Overview

11
11
years of professional experience

Work history

Ambulance care assistant G4S

G4S
Tonbridge, Kent
01.2025 - Current
  • Ensured patient comfort by conducting regular checks and providing emotional support.
  • Conducted routine vehicle checks for smooth operations on duty shifts.
  • Assisted paramedics during emergencies, showing strong teamwork skills.
  • Monitored vital signs regularly; provided timely updates to doctors.
  • Exhibited excellent driving skills under pressure, ensuring safe transportation of patients.
  • Displayed sensitivity while dealing with distressed family members; maintained professionalism at all times.
  • Coordinated with healthcare team members for the benefit of patient health.
  • Provided effective first aid treatment, ensuring immediate patient care.
  • Maintained ambulance cleanliness to provide a safe environment for patients.
  • Handled equipment like defibrillators, suction devices confidently during critical situations.
  • Handled challenging situations calmly, demonstrating resilience and composure.
  • Attended mandatory training sessions frequently; stayed updated with latest protocols in emergency health care.
  • Retrieved and transported patients safely to and from hospital.
  • Adhered to health and safety legislation while on duty.
  • Protected, promoted and safeguarded welfare for children and vulnerable adults.
  • Cleaned vehicle daily to comply with Infection Prevention and Control procedures.
  • Helped move patients using appropriate lifting techniques; ensured safety at all times.
  • Loaded and unloaded stretchers into ambulances safely without causing distress to patients.

Deputy manager

Cote group
Royal Tunbridge Wells, Kent
01.2022 - 01.2025
  • Recruited top-performing candidates to build staff retention and team performance.
  • Tracked KPIs to drive profitability and target delivery.
  • Monitored and evaluated teams, identifying and targeting opportunities for improvement.
  • Delivered business strategy to drive revenue and operational efficiencies.
  • Managed scheduling for 35 employees to ensure optimal productivity.
  • Surpassed revenue goals in four consecutive quarters.
  • Created new revenue streams through product and market expansion.
  • Generated reports to analyse data and identify process improvements.
  • Diminished financial discrepancies, monitored quotes, production and material planning and bank reconciliations.
  • Increased profitability by coordinating consistent floor merchandise plan changes to drive sales.
  • Drove sales and maintained cost controls.
  • Enhanced resource allocations while monitoring expenses.
  • Managed all merchandising, replenishment and inventory decisions to drive growth.
  • Directed HR operations, including strategic workforce planning, goal cascading, performance management, staffing and benefits administration.
  • Used strategic and forward-thinking business techniques to maximise turnover.
  • Increased revenue streams by reducing costs, managing schedules and performing variance and risk analysis to implement corrective actions.
  • Built and maintained loyal, long-term customer relationships through effective account management.
  • Streamlined operational efficiencies by coordinating staff development and succession planning.
  • Managed all purchasing, sales, marketing and customer account operations to ensure efficiency and performance.
  • Improved brand awareness with targeted marketing campaigns and industry engagement.
  • Expanded market share by harnessing sales and customer data.
  • Implemented effective customer service procedures to encourage positive feedback.
  • Monitored progress by establishing plans, budgets and measuring results.
  • Enforced company policies for a safe and productive work environment.
  • Conducted audits and risk assessments to achieve regulatory compliance.

Bus Driver

Arriva
Royal Tunbridge Wells, Kent
01.2020 - 01.2022
  • Prioritised passenger safety, constantly adjusting driving and vehicle speed to weather and traffic conditions.
  • Achieved high levels of customer satisfaction, offering special assistance to elderly, infirm and disabled passengers.
  • Intervened in passenger incidents and unruly behaviour, maintaining order during trips.
  • Announced upcoming stops and potential route delays to passengers.
  • Assisted passengers with difficulties or disabilities to safely board and disembark buses.
  • Followed weather reports and adjusted driving to maintain optimum safety.
  • Logged operating hours, fuel use and notable incidents for management review.
  • Transported passengers and goods on assigned local routes.
  • Applied crowd control techniques to keep order among passengers.
  • Greeted passengers with warmth and professionalism, upholding positive company reputation.
  • Operated vehicles with strict attention to road laws.
  • Conducted regular vehicle inspections, promptly reporting mechanical issues to ensure immediate repair.
  • Anticipated challenges and made proactive decisions to maintain adherence to schedules and routes.
  • Adhered to scheduled routes for timely drop-offs and pick-ups at assigned stops.
  • Monitored traffic closely to avoid accidents and incidents.
  • Supported passengers with mobility issues in boarding and alighting safely.
  • Provided timetable information for onward customer travel.
  • Checked passenger tickets and issued receipts for new fares.
  • Secured doors during transportation to maintain passenger safety.
  • Obeyed highway code and road safety rules, providing safe, professional bus services.

Duty Manager

Spa Hotel Royal Tunbridge Wells
, United Kingdom
12.2014 - 01.2020
  • Led team of 20+ to deliver top-quality service and achieve company targets.
  • Initiated and implemented plans to improve customer relations, quality standards and service efficiency.
  • Met health and safety guidelines to maintain compliant working environments.
  • Actioned and resolved guest feedback to boost service quality.
  • Handled guest complaints to protect brand reputation.
  • Improved team performance by conducting reviews and KPI data analysis.
  • Liaised with auditors and prepared facilities to support successful audits.
  • Wrote end of shift reports to facilitate service continuity.
  • Reached business development objectives through sales, research and networking.
  • Oversaw emergency procedures and administered first aid.
  • Responded to customer concerns with speed and knowledge, delivering professional, personalised service.
  • Prevented overspending by constantly monitoring budgets and payroll records.

Education

Galati - Electronic Elena

Danubius University, Weaver

Skills

  • High-value project management
  • Salary structure/compensation analysis
  • Goal Attainment
  • Team oversight
  • Relationship building
  • Stakeholder relations
  • Organised and efficient
  • Consistently meet goals
  • Financial management
  • Employee development
  • Basic life support competency
  • Infection control practices
  • Oxygen therapy administration
  • Cardio-Pulmonary resuscitation expertise
  • Paediatric first aid knowledge
  • Automated external defibrillator operation
  • Respiratory distress treatment
  • Calmness under stress
  • Oxygen therapy understanding
  • Trauma assessment
  • CPR proficiency
  • Medical equipment maintenance
  • First aid administration
  • First Aid trained
  • Basic Life Support Certification
  • Proactive approach
  • High-Pressure readiness
  • Healthcare regulations knowledge
  • Casualty lifting techniques
  • Immobilisation techniques
  • Patient transportation expertise
  • Medical documentation proficiency

Affiliations

  • *Traveling, allows me to explore diverse cultures and perspectives

References

References available upon request.

Custom

Personal Information

Timeline

Ambulance care assistant G4S

G4S
01.2025 - Current

Deputy manager

Cote group
01.2022 - 01.2025

Bus Driver

Arriva
01.2020 - 01.2022

Duty Manager

Spa Hotel Royal Tunbridge Wells
12.2014 - 01.2020

Galati - Electronic Elena

Danubius University, Weaver

Similar Profiles

Create profile
Costica Doru