Andrew Parsons

• Responded promptly to emergency call-outs even during unsociable hours, demonstrating commitment to the role.
• Demonstrated expertise in electrical systems troubleshooting, restoring power to stranded vehicles.
• Delivered excellent customer service with clear explanations of technical issues and repairs required.
• Improved fleet efficiency with regular maintenance procedures.
• carrying out routine inspections lolers repairs of all sizes on trucks and trailers.
• working with a variety of trailers and different brands
• fitting trackers
• ecu diagnosed and replaced
• truck diagnostics

• Facilitated seamless communication between drivers and management by reporting all incidents accurately.
• Responded promptly to emergency call-outs even during unsociable hours, demonstrating commitment to the role.
• Improved fleet efficiency with regular maintenance procedures.
• Ensured roadside safety by conducting thorough vehicle inspections.
• repairing vans trucks and anything else that would be assigned to me
• keeping a well maintained and clean van
• covering majority of the south and south east from luton to the depths of kent
• learning new tricks and skills of the trade and fixing things on the side of the road
• Recorded and analysed equipment testing data using [Software].

provide main dealer roadside breakdown coverage

on site defect clinics

roadside call outs and fixes

work along side workshop covering maintenance and recall tasks

large engine and driveline system repairs

dealing directly with call centre during covid and crucial times

time management and organisation needed to provide a great service

• Conducted diagnostic tests to identify mechanical issues swiftly.
• Performed preventative maintenance tasks on heavy vehicles regularly, prolonging their lifespan considerably.
• Provided 24-hour breakdown support, ensuring minimal disruption to customers' schedules.
• Utilised specialised equipment for heavy vehicle lifting and towing operations.
• attend police rtas and working along side beds and thames valley police as well as highways england to keep the motorway and local roads moving
• assisting with large recovery operations
• first at scene to access incidents
• 24 hour roadside breakdowns
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• Utilised specialised equipment for heavy vehicle lifting and towing operations.
• Improved fleet efficiency with regular maintenance procedures.
• Provided 24-hour breakdown support, ensuring minimal disruption to customers' schedules.
• Responded promptly to emergency call-outs even during unsociable hours, demonstrating commitment to the role.
• attended scenes of heavy vehicle incidents
• attending vehicles roadside and working on time critical breakdowns to keep fleets of vans, trucks and trailers moving

• Collaborated closely with a team of technicians, resulting in efficient workflow under high-pressure situations.
• Maintained up-to-date knowledge about latest repair technologies through continuous professional development.
• attended roadside breakdowns and on site breakdowns
• carried out onsite repair and maintence of local supermarket vehicles
• worked a week in the workshop when not on call carry out large repairs on engines of all sizes and large repairs

Carried out house keeping tasks. shadowed a mentor being taught the ways of the trade. Diagnostic, repairs, fault finding and maintenance to a high standard. Alongside working within a busy workshop I attended collage in leceicester learning the theory side of the trade and gaining nvq level 1,2 and 3 qualifications