ANDREW PARROTT
COLCHESTER,Essex
Summary
Dynamic Upholstery and Dispatch Bay Team Leader with expertise in performance evaluation and team motivation. Inspires teams to exceed targets through effective feedback and tailored incentive programmes. Enhances operational efficiency by identifying and addressing underperformance, cultivating a high-performing workplace.
Experienced Upholsterer.
Qualified Carer.
Qualified First Aider .
Overview
34
34
years of professional experience
1
1
Certification
Work History
Furniture Upholsterer
Alstons Upholstery
COLCHESTER, Essex
01.2023 - 06.2026
- Utilised high-quality fabrics, foams, and springs to achieve superior comfort and durability in furniture pieces.
- Produced right-sized and fitting upholstery by laying out, measuring and cutting materials to design specifications.
- Installed, arranged and secured springs, padding and covering material, producing durable upholstery.
- Measured furniture upholstery materials, including springs and padding to repair or replace to client specifications.
Furniture Technician
Homeserve Furniture Repairs
Dudley, West Midlands
09.2022 - 01.2023
- Carried out tasks following step-by-step process.
- Provided detailed estimates and quotations to clients, outlining costs and timelines.
- Selected and used appropriate tools to achieve precise specifications.
- Built positive customer relationships to maintain workshop loyalty and achieve profit growth.
- Advised clients on care and maintenance of wooden furniture to prolong lifespan.
- Customised furniture finishes using a variety of techniques including staining, varnishing, and painting.
- Carried out repairs of all furnishings in the customers home.
- Route planned job routes to arrive at precise times.
- Operated a range of power and hand tools with precision, executing complex repairs and customisations.
Upholstery And Dispatch Bay Team Leader
Alstons Upholstery
COLCHESTER, Essex
04.2018 - 09.2022
- Monitored team performance, identified improvement areas, and implemented corrective actions to enhance overall productivity.
- Cultivated supportive, positive work environment to maintain excellent employee relationships and promote team cohesion.
- Evaluated team performance and provided constructive feedback to improve daily goal achievement.
- Resolved complex customer enquiries, disputes and complaints.
- Closely monitored team performance by conducting observations and tracking key metrics, identifying and managing underachievers appropriately.
- Inspired teams to achieve or exceed goals through motivation, loyalty incentives, and team-building activities, fostering a culture of success.
- Served as customer service team lead, enforcing company policies, answering co-workers' questions and training new staff.
Upholstery Trainer
Alstons Upholstery
COLCHESTER, Essex
04.2016 - 04.2018
- Mentored learners to build subject confidence and competence.
- Delivered training programmes within allocated timeframes.
- Conducted regular assessments to evaluate trainee progress and identified areas requiring further attention.
- Kept training data and documentation secure for full compliance.
- Developed and delivered engaging training sessions for new employees, focusing on company policies and procedures.
- Developed long-term training strategies for new and existing employees across multiple departments.
- Reduced process gaps by effectively training new hires on best practices and protocols.
Furniture Upholsterer
Alstons Upholstery
COLCHESTER, Essex
04.2007 - 04.2016
- Produced right-sized and fitting upholstery by laying out, measuring and cutting materials to design specifications.
- Adapted upholstery techniques to meet specific client requests, including eco-friendly and allergen-free materials.
- Measured furniture upholstery materials, including springs and padding to repair or replace to client specifications.
- Conducted assessments on furniture to determine necessary repairs, materials, and time required for project completion.
Machine Operator
3D Tooling Ltd
Halstead, Essex
02.2002 - 04.2007
- Maintained clean and organised work areas.
- Adhered to health and safety regulations, promoting a safe working environment.
- Followed strict clean-up protocols after each production run, maintaining a clean and safe working environment.
- Adjusted machine settings for different production runs, ensuring precision and compliance with product specifications.
- Fed machines with appropriate raw materials and tools to facilitate goods production.
- Selected proper tools and equipment to manufacture quality parts.
- Reported identified operational deficiencies to supervisor and maintenance personnel.
Community Support Worker
Brain Injury Rehab Trust
COLCHESTER, Essex
06.2001 - 04.2002
- Coordinated activities and exercises to promote physical and mental well-being, fostering a healthy lifestyle for clients.
- Provided emotional support and practical assistance to individuals with disabilities, enhancing their quality of life.
- Supported clients with housekeeping tasks during visits, enhancing their living environment and comfort.
- Monitored client health conditions, symptoms and behaviour to detect and report abnormalities or changes to management.
- Accompanied clients to attend local community events, cultural celebrations and gatherings to enhance social activity and minimise loneliness.
- Used safety guidelines and best practices when lifting clients weighing up to [Number]kg into mobility support.
- Implemented confidentiality, equality and diversity policies, ensuring compliance with professional standards and legislation.
Community Care Worker
Scope
COLCHESTER, Essex
09.1992 - 03.2001
- Provided emotional support and companionship, enhancing client well-being.
- Engaged clients in friendly conversations to promote emotional well-being and social interaction.
- Encouraged service users to be independent and active members of society.
- Assisted clients with feeding to ensure proper nutrition and enhance meal-time experience.
- Administered medication according to prescribed schedules, monitored effects, and documented patient responses accurately.
- Conducted household duties, including cleaning, laundry, and shopping, to create and sustain a comfortable living environment.
Education
NVQ Level 2 - Care
Wilson Marroage Centre
Colchester, ESS01-1996
Btech National Diploma - Engineering
Colchester Institute
Colchester01-1992
GCSEs - Secondary School
Stanway Secondary School
Colchester1991
Skills
- Inventory management
- Quality assurance
- Training development
- Team supervision
- Performance evaluation
- Team motivation
- Qualified First Aider
Certification
Red Cross First Aid Certificate
Timeline
Furniture Upholsterer
Alstons Upholstery
01.2023 - 06.2026
Furniture Technician
Homeserve Furniture Repairs
09.2022 - 01.2023
Upholstery And Dispatch Bay Team Leader
Alstons Upholstery
04.2018 - 09.2022
Upholstery Trainer
Alstons Upholstery
04.2016 - 04.2018
Furniture Upholsterer
Alstons Upholstery
04.2007 - 04.2016
Machine Operator
3D Tooling Ltd
02.2002 - 04.2007
Community Support Worker
Brain Injury Rehab Trust
06.2001 - 04.2002
Community Care Worker
Scope
09.1992 - 03.2001
NVQ Level 2 - Care
Wilson Marroage Centre
Btech National Diploma - Engineering
Colchester Institute
GCSEs - Secondary School
Stanway Secondary School