Andrew Harrison
ABERGAVENNY,United Kingdom
Summary
Accomplished professional with extensive expertise in project lifecycle management and risk analysis techniques. Demonstrates a strong proficiency in lean concepts, performance tracking, and change implementation. Skilled in people management and contract negotiation, driving successful outcomes through strategic planning and execution. Committed to leveraging these competencies to enhance organisational efficiency and achieve long-term goals.
Proactive professional with knack for strategic planning and problem-solving, coupled with excellent communication and leadership abilities. Skilled in managing resources effectively and fostering team collaboration to drive project success. Committed to delivering measurable results and continuous improvement in Performance Improvement role.
Overview
17
17
years of professional experience
2
2
years of post-secondary education
Work history
Performance Project Manager
Network Rail
Cardiff
2025.03 - Current
- Guided development of project objectives, established clear performance expectations.
- Steered teams through complex project phases to successful completion.
- Promoted team collaboration for more innovative solutions in projects.
- Mitigated potential risks effectively, safeguarded against possible pitfalls within projects.
- Strengthened stakeholder relationships through regular updates and clear communication.
- Led cross-functional teams to achieve project goals on time.
- Implemented quality control measures, ensured adherence to standards.
- Reduced historic disputes from 4300 to 0.
Route Performance Measurement Manager
Network Rail
Cardiff/Glasgow
2019.05 - 2025.03
- Facilitated staff training, resulting in better customer service.
- Managed team dynamics by implementing conflict resolution strategies.
- Piloted change management initiatives successfully improving organisational adaptability.
- Boosted department efficiency by streamlining operational processes.
- Led performance reviews, identified areas for improvement.
- Led and managed administrative staff to maintain smooth daily operations.
- Moved from the bottom of the league table of routes and regions to the top.
HRBP
Southern Rail
Croydon
2012.02 - 2019.05
- Assisted in developing competitive compensation packages attracting top talent.
- Ensured legal compliance by keeping up-to-date with current UK employment legislation.
- Facilitated training programs, resulting in better job performance.
- Partnered with senior leadership for strategic workforce planning, enabling company growth projections.
- Collaborated with managers to understand staffing needs, facilitating efficient recruitment drives.
- Conducted performance appraisals for employee development.
Senior operations manager
Wigan Libraries
Wigan
2009.04 - 2012.02
- Enhanced customer satisfaction by improving complaint resolution procedures.
- Streamlined operations by reviewing and implementing efficient processes.
- Achieved operational efficiency with innovative problem-solving techniques.
- Maintained compliance with industry regulations throughout all operations procedures.
- Fostered a productive work environment through effective team management.
- Restructured the library service to make a 25% budget saving year on year.
- Orchestrated seamless transitions during organisational restructures.
Education
IOSH - Safety Management
Intertrain Uk Ltd
London 2025.09 - 2025.09
Diploma of Higher Education - Human Resouces
CIPD
London 2015.02 - 2016.05
NVQ Level 5 - Management and Leadership
Active Learning and Development
Worcester, Worcestershire 2001.03 - 2002.02
Skills
- Project lifecycle expertise
- Risk analysis techniques
- Familiarity with lean concepts
- Performance tracking
- Change implementation
- People Management
- Contract negotiation
Accomplishments
Awarded a Railway Innovation Award in 2005
Timeline
IOSH - Safety Management
Intertrain Uk Ltd
2025.09 - 2025.09
Performance Project Manager
Network Rail
2025.03 - Current
Route Performance Measurement Manager
Network Rail
2019.05 - 2025.03
Diploma of Higher Education - Human Resouces
CIPD
2015.02 - 2016.05
HRBP
Southern Rail
2012.02 - 2019.05
Senior operations manager
Wigan Libraries
2009.04 - 2012.02
NVQ Level 5 - Management and Leadership
Active Learning and Development
2001.03 - 2002.02