Andrew Chant

A secondment opportunity to work within Starlings' Second line of Defence and directly report to the National Crime Agency in the form of SARs and DAMLs, seeking a defence to release funds that are suspected to derive from the proceeds of Crime.

The goal was to enhance investigative skills while gaining experience in various financial crime tasks. Upon returning to my team after the secondment, I would take on greater responsibility as a go-to person for guidance and serve as a subject matter expert, with an in-depth understanding of POCA, TACT & DAFT

During this period, I also completed and passed an ICA qualification in Terrorist Financing and Money Laundering

• Currently working at Starling Bank as a Fraud Prevention Investigator, tasked with preventing and disrupting financial crime activity, potential threats, or unraveling suspicious activity whilst adhering to internal procedures and banking guidance
• Identifying emerging trends in criminal activity by analysing patterns in investigations
• Investigate, manage, and risk-assessed cases to deliver high-quality investigations
• Analysing data to understand complex financial activity
• Built case files by identifying threats, investigating concerning activity, and effectively reporting findings to make a risk-based decision
• Gathering and clearly rationalising findings and activity to outline financial crime concerns when submitting a DAML or an iSAR
• Used multiple sources to gather and present data related to specific cases
• Understanding current fraud trends and typologies to effectively build cases.

• Previously as a fraud prevention Investigator at V12 Finance, I worked from an associate to an Investigator, showing an appetite to understand fraud trends and typogies
• Before my departure to Starling Bank, I would investigate cases of Impersonation, Daigou, and Application Fraud, whilst also handling cases aligned with politically exposed and sanctioned persons or corporations
• Excellent understanding of CIFAS & SIRA
• Ability to work cases with an open and objective mind setting, whilst being up to date with with a keen eye for detail
• Undertook training regularly to identify and incorporate changes to legislation
• Monitored fraud trends and developed suitable deterring and detection methods
• Carried out investigations within prescribed time limits and set standards
• Alerted appropriate persons about potential fraud areas and made recommendations for changes
• Updated case management system with accurate data to reflect investigation progress
• Met investigation deadlines from start to finish

• Due to being made redundant and also unforeseen circumstances with a COVID lockdown, this was a temporary role working on a collections department, speaking to customers who have been hit hardest by Covid-19 and struggling financially

• During my 9 years at SSE, I successfully worked my way to being the department's resource and analyst manager
• My main duties were to carry out, manage and report on the different department telephone lines and team performance whilst being conscious of department SLAs, assembling rotas based on trend analysis, and also utilise trend data and financial forecasts to establish accurate budgets aligned with operational needs