Andreea-Daniela Condrea

Maintained the highest cleanliness standards in hotel rooms through meticulous washing, scrubbing, and sanitising of surfaces. Ensured a comfortable room environment for guests by thoughtfully arranging overall room cleanliness. Respected guest privacy while efficiently executing housekeeping duties. Completed all tasks promptly, upholding quality.

Communicated clearly with kitchen staff for efficient coordination of food orders. Developed rapport with regular guests, fostering a loyal customer base. Maintained a clean and organised bar, enhancing customer satisfaction. Created an inviting atmosphere through friendly interaction with customers. Collaborated with team members to provide seamless service during busy periods. Ensured compliance with all health and safety regulations by regular inspections and maintenance checks.

Fostered effective communication within a dynamic team, clarifying roles for all members. Completed daily product traceability sheets to maintain compliance and quality standards. Tested and evaluated product viscosity and density, accurately recording results. Prepared essential production documentation for sauces, including batch numbers, manufacture dates, and expiry dates. - Monitored worker attendance and enforced compliance with protective equipment regulations. Conducted inventory files of packaging and raw materials, emphasising the importance of timely information dissemination to staff.

Assisted customers with questions and provided support through phone, email, and chat. Helped resolve issues and made sure customers had a positive experience. Answered questions about products and services in a friendly and professional way. Managed customer information and updated records when needed. Worked closely with team members to solve customer concerns efficiently. Built positive relationships with customers through clear communication and support.