Andrea Harper
Wirral,United Kingdom
Summary
I have a strong foundation in effective communication skills,problem solving and adaptability. I am knowledgeable with the social care setting having worked with childrens with disabilities team for the past 3 years. I am GDC2 trained and and have completed the systemic training and writing to the child along side Wirral councils safeguarding training. I demonstrate eagerness to grow and learn especially towards the Childrens Act 1989. I can work as part of a team and on my own caseload and have effective organisational skills. I am an analytical thinker and can adapt my approach to uphold dignity and respect.
Overview
16
16
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work history
Specialist Family Support Worker
NHS Foundation Trust
Wirral, Merseyside
2023.07 - Current
- Maintained case records to ensure accurate documentation of progress and concerns.
- Conducted home visits and risk assessments to promote child safety.
- Developed personalised coping strategies to enhance client independence.
- Provided trauma-informed resources and care options during client crises.
- Advocated for client needs and rights with court officials and law enforcement.
- Participated in training and supervision workshops for better service user support.
- Ensured confidentiality of case documentation in accordance with data protection regulations.
- Prepared reports for legal actions and presented evidence in court.
Clinical support worker
NHS Foundation Trust WUTH
Wirral, Merseyside
2018.08 - 2023.07
- Adhered strictly to healthcare policies and protocols, upholding high standards of practice.
- Improved patient comfort by providing personal care and aiding with mobility.
- Provided emotional support to patients and their families, fostering trust and rapport.
- Respected confidentiality guidelines whilst handling sensitive information about patients' condition.
- Participated in relevant training sessions regularly, maintaining up-to-date knowledge.
- Assisted in daily living activities for enhanced patient experience.
- Upheld respect and dignity whilst delivering sensitive care services.
Senior health care assistant
Surecare Ltd
Wirral, Merseyside
2010.01 - 2018.12
- Advocated on behalf of patients to secure resources.
- Supported meal times; ensured adequate nutrition intake.
- Assisted patients to improve mobility and independence.
- Complied with regulations and policies; upheld high standard of care.
- Led staff training to develop care skills.
- Strengthened team efficiency with clear, timely communication.
- Conducted risk assessments, increased safety measures.
- Upheld dignity and respect whilst delivering personal care.
- Maintained strict confidentiality with sensitive patient information.
- Performed patients' vital signs, promptly reporting early warning scores to Head Nurse to prevent clinical deterioration.
Senior care assistant
Corona House Residential home
Wirral, Merseyside
2012.12 - 2018.08
- Achieved a calm and harmonious living environment by mediating disputes between residents when necessary.
- Optimised efficiency in handling administrative duties related to patient care documentation thus improving overall productivity.
- Reduced stress levels for family members through clear communication regarding their loved ones' well-being.
- Conducted regular health checks on residents to ensure wellbeing.
- Maintained accurate records of resident's progress and medical history.
- Managed medication administration for residents, adhering strictly to prescribed doses.
- Provided consistent and high-quality elder care, ensuring comfort and safety.
- Monitored client health conditions and reported immediate issues to manager.
- Completed care plan documentation to chart progress and improve resident health outcomes.
- Kept detailed records of care activities, condition changes and treatment responses.
Education
Diploma Level 3 - Health and social care
Wirral Metropolitan College
Wirral 2006.06 - 2008.06
Skills
- Ethical decision making
- Conflict Resolution
- Team Leadership
- Data privacy principles
- Resilience under pressure
- Employee training
- Innovative thinking
- Time management efficiency
- Decision making
- Flexibility
Affiliations
- Theatre
- Holidays
- Badmington
Certification
Wirral Safeguarding Partnership
Writing to the child
Systemic Practise
Domestic Abuse
GDC2
Safeguarding
Hoarding
Custom
I worked was the events co-ordinator for the Wirral African Community Voice 2000/2003
I also used to voluntarily feed the homeless in Liverpool city Centre with the Mother Theresa missionary.
I have also completed voluntary training with the Domestic abuse womens hostel.
Timeline
Specialist Family Support Worker
NHS Foundation Trust
2023.07 - Current
Clinical support worker
NHS Foundation Trust WUTH
2018.08 - 2023.07
Senior care assistant
Corona House Residential home
2012.12 - 2018.08
Senior health care assistant
Surecare Ltd
2010.01 - 2018.12
Diploma Level 3 - Health and social care
Wirral Metropolitan College
2006.06 - 2008.06