Summary
Overview
Work history
Education
Skills
Timeline
Generic
Andre Meeking

Andre Meeking

Ammanford,United Kingdom

Summary

Dynamic professional with good communication and organisational efficiency.

Good track record in leading continuous improvement initiatives that enhance project effectiveness.

Dedicated to contributing to innovative teams and driving operational success.

I'm a resourceful Quality Auditor with a knack for identifying inefficiencies and driving operational improvements. Hopefully known for enhancing compliance and implementing process changes that boost performance.

Committed to maintaining high standards and ensuring quality across all levels.

Overview

29
29
years of professional experience
7
7
years of post-secondary education

Work history

Quality auditor, Service Delivery

MJ Quinn
South Wales/South West
04.2021 - Current
  • Collaborated with management teams to drive improvements and communicate quality issues to engineers.
  • Conducted thorough audits to ensure compliance with quality standards and safety regulations.
  • Facilitated onboarding of new starters, addressing queries regarding compliance and expectations.
  • Performed site visits with underperforming engineers to elevate confidence and performance expectations.

Quality Auditor, Network Build

M J Quinn
South Wales
04.2020 - 04.2021
  • Presented post-audit findings to management and contractors, enhancing quality and aesthetics.
  • Conducted pre-build SNN markers to verify equipment installation on overhead structures and underground chambers.
  • Supported build contractors' productivity through inspections and performance improvement suggestions.
  • Ensured strict adherence to industry regulations by performing routine checks and site visits.

Customer Service Engineer, Contractor

MJ Quinn via Agency PayRoll
South Wales, Hampshire
10.2010 - 04.2020

Executed installation of copper internet through overhead and underground structures.

Ensured correct fitting of equipment for optimal performance and speed.

Connected non-home visits via primary connection points, testing for high and fault-free speeds.

Facilitated connections in exchanges to guarantee accurate routing to primary connection points.

Customer Service Engineer, FMJ

Openreach
London, South Wales
11.1996 - 03.2010
  • Conducted detailed root cause analyses for frequent faults and implemented long-term corrective actions.
  • Installed Copper Broadband infrastructure via overhead and underground methods from exchanges to end users.
  • Implemented faster, more reliable technologies including ISDN, Home Highway, and ADSL.
  • Fostered strong customer relationships through effective communication, reducing fault occurrences and visits.
  • Provided emergency on-site support outside of hours to minimise operational disruptions.

Education

GCSEs - Engish Language, English Literture

Whitley Abbey Comprehensive School
Coventry
09.1974 - 09.1981

Skills

    Communication skills and approach

    Organizational and proactive visits

  • Continuous improvement initiatives

Timeline

Quality auditor, Service Delivery

MJ Quinn
04.2021 - Current

Quality Auditor, Network Build

M J Quinn
04.2020 - 04.2021

Customer Service Engineer, Contractor

MJ Quinn via Agency PayRoll
10.2010 - 04.2020

Customer Service Engineer, FMJ

Openreach
11.1996 - 03.2010

GCSEs - Engish Language, English Literture

Whitley Abbey Comprehensive School
09.1974 - 09.1981
Andre Meeking