Summary
Overview
Work history
Education
Skills
Certification
REFERENCES
References
Timeline
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ANDALINE CHINAGOROM EDOM

Newport,UK

Summary

Compassionate professional specialising in mental health support and person-centred care, ensuring effective service delivery. Expertise in infection control, safeguarding, and medication management, with a focus on health and safety. Experienced in manual handling, hoist operation, risk assessment, and crisis management, fostering strong communication and teamwork.

Overview

2
2
years of professional experience
5
5
years of post-secondary education
1
1
Certification

Work history

Healthcare support worker

Achieve Together
Rogerstone, UK
2026.05 - Current
  • Provided person-centred care and support to individuals with varied needs daily.
  • Assisted service users with personal care, hygiene, dressing, grooming, and dignity.
  • Supported independent living by helping choices for daily routines and activities.
  • Promoted emotional well-being through social inclusion, community engagement, and companionship.
  • Prepared meals, supported nutrition, administered medication, and completed household tasks.
  • Monitored behaviour, reported health and wellbeing changes to senior staff promptly.
  • Delivered direct care and structured support within person-centred frameworks for adults.
  • Implemented individual support plans and positive behaviour strategies for autonomy and regulation.
  • Monitored behaviour, mood, and functional ability using daily recordings and escalation.
  • Supported informed decisions and participation in care rights and daily living.
  • Provided therapeutic engagement that strengthens emotional wellbeing, resilience, and self-esteem.
  • Maintained clinical documentation, including daily notes and incident reports, correctly.
  • Modeled best practice on shift by coaching newer staff and reinforcing plans.
  • Adapted practice through supervision, reflective feedback, and updated clinical guidance.

Support Worker

Recruitment Precision Agency
, UK
2025.10 - 2026.06
  • Deliver person-centred care in healthcare and residential settings each day.
  • Assist clients with personal care, nutrition, and mobility support daily.
  • Administer medication under supervision and keep accurate documentation updated always.
  • Monitor wellbeing, mood, and progress, reporting changes promptly to staff.
  • Promote independence, dignity, and inclusion across all aspects of care.
  • Manage challenging behaviour using approved de-escalation techniques professionally.

Support Worker

Nnani Recruitment Agency
, UK
2025.09 - 2026.06
  • Provide person-centred support and emotional reassurance in supported living settings.
  • Assist with personal care, mobility, meal preparation, and daily living tasks.
  • Follow personalised care plans and help complete regular care reviews with professionals.
  • Monitor behaviour, health, and wellbeing changes, then report updates to teams.
  • Maintain clean, safe, inclusive spaces using infection control and health and safety policies.
  • Support mental health, learning disabilities, and autism needs to build confidence.
  • Plan and join activities that promote physical and emotional wellbeing.
  • Respond calmly to challenging situations using de-escalation and positive behaviour support techniques.
  • Maintain confidentiality and follow safeguarding practice at all times.

Health Support Worker

Absolute Care Home
Droitwich
2024.10 - 2026.01
  • Assisted residents with daily tasks, including bathing, dressing, and eating, ensuring dignity and respect.
  • I offer emotional and psychological support to clients coping with stress, anxiety, and loneliness.
  • I support care plan development alongside nurses, doctors, and mental health professionals.
  • I assist with medication routines, ensuring accuracy and safety.
  • Observed and recorded residents’ mental and physical health, promptly reporting changes to enhance care quality.
  • De-escalated crises by providing calm, person-centred support during challenging situations to ensure resident safety.
  • I encourage participation in group and recreational activities to enhance social interaction and wellbeing.
  • I maintain accurate, confidential records in line with CQC and GDPR standards.

Education

MSc - Entrepreneurship and Innovation Management

Cardiff Metropolitan University
2024.09 - 2025.10

BSc - Banking and Finance

Imo State University
Nigeria
2014.09 - 2018.09

GCSE equivalent -

West African Examination Council
Nigeria

Skills

  • Mental health and learning disability support

  • Person-centred and compassionate care

  • Infection control

  • Safeguarding and Risk Awareness

  • Medication management

  • Health and safety

  • Manual handling

  • Risk assessment

  • Crisis management

  • Effective communication and teamwork

  • Positive Behaviour Support

  • Outcome Monitoring and Data Record

  • Supervision-Led Practice & Reflective Working

Certification

  • Level 3 Diploma in Health and Social Care
  • COSHH
  • Dementia Awareness
  • Effective Communication, Conflict Resolution, and Complaints Handling
  • Equality and Diversity
  • Epilepsy Awareness
  • First Aid, Basic Life Support, and AED (Adults, Children & Babies – CPR, AED, Recovery Position)
  • Fire Safety
  • Food Hygiene
  • Health and Safety (Including RIDDOR)
  • Infection Control (Including COVID-19 Awareness)
  • Information Governance & GDPR Awareness
  • Lone Working
  • Preventing Radicalisation
  • Manual Handling (Practical – Falls Guidance, Checking, and Hoist Use)
  • Medication Management and Awareness (Theory)
  • Mental Capacity Act & DOLS
  • Mental Health, Autism, and Learning Disability Awareness
  • Mental Health Act
  • Nutrition and Fluids
  • Safeguarding Adults (Levels 1, 2, 3)
  • Safeguarding Children (Levels 1, 2, 3)
  • Understanding Your Role, Personal Development, and Duty of Care
  • Oliver McGowan – Introduction & Lessons Learnt
  • Prevention and Management of Violence and Aggression (PMVA)

REFERENCES

Available upon request

References

References available upon request.

Timeline

Healthcare support worker

Achieve Together
2026.05 - Current

Support Worker

Recruitment Precision Agency
2025.10 - 2026.06

Support Worker

Nnani Recruitment Agency
2025.09 - 2026.06

Health Support Worker

Absolute Care Home
2024.10 - 2026.01

MSc - Entrepreneurship and Innovation Management

Cardiff Metropolitan University
2024.09 - 2025.10

BSc - Banking and Finance

Imo State University
2014.09 - 2018.09

GCSE equivalent -

West African Examination Council
ANDALINE CHINAGOROM EDOM