Ancuta Corina Sofletea
Luton,United Kingdom
Summary
Dental professional focused on patient care and effective communication. Proven ability to explain procedures clearly, ensuring patient comfort and understanding. Empathetic approach to anxious patients, fostering a supportive environment. Strong collaborator with dental teams, adaptable to changing needs and skilled in maintaining accurate records.
Overview
11
11
years of professional experience
6
6
years of post-secondary education
Work history
Dental Nurse
Victoria Dental Clinic
St Albans
2016.11 - Current
- Set-up and prepare the surgery for the type of patient and treatment planned before the start of each session
- Undertake necessary start up and end of day tests, keeping all necessary recordings in accordance with HTM 01-05 guidelines
- Prepare the necessary materials and instruments
- Provide clinical assistance to the dentists while treating the patient, under his/her supervision
- Take all reasonable methods to ensure patient comfort
- Assist in the correct procedure for dental radiography including processing and mounting, always following IR (ME)R 2000 and I.R.R. guidelines
- Ensure safe disposal of sharps and clinical waste
- Check patients' medical history information is up to date and advise the dentists of any problems s/he has noted
- Chart and update patients records on the computer as necessary, and assist the dentists in the completion of records
- Clean and sterilise all equipment/instruments and working surfaces to the required standards at the end of each session, including the sterilising room
- To make certain that an efficient link with the dental laboratory is upheld to prevent delays in the dispatch and receipt of work
- Follow all practice policies and procedures
- Follow Health & Safety Codes, C.O.S.H.H and R.I.D.D.O.R. guidelines at all times, including when taking x-rays, handling mercury, disposing of sharps and clinical waste, resuscitation, emergency procedures and fire drill
- Comply all dental ethical guidelines including all rules on confidentiality, Data Protection and Safeguarding Protection
- Report equipment failures or breakages to the Practice Manager, so that action may be taken to remedy any defects
- Monitor and maintain stocks within the dental surgery as necessary, informing the Practice Manager and liaising with the dentists over necessary orders, and warning of any shortages of materials in the stores
- Perform any other tasks as reasonably requested by the Practice Manager
- Communicate appropriately and sensitively with patients who may be fearful, vulnerable, have sensitive concerns or have special needs i.e. physical and learning difficulties, elderly, deaf, blind or for who English is not their first language
- Assist in the care of a patient during a medical or dental emergency
- Administered first aid during emergencies, ensuring immediate medical attention for patients.
- Facilitated patient comfort with empathetic chair-side manner.
- Maintained accurate patient records, ensuring meticulous documentation.
- Served as liaison between dentist and patient; improved communication and enhanced overall experience.
- Provided information to patients about good oral health care, boosting their understanding of preventive measures.
- Operated x-ray equipment safely and accurately, producing high-quality images for diagnosis evaluation.
- Offered post-operative instructions under dentist's supervision, enhancing patient recovery process.
- Maintained clean and tidy work area; facilitated a sanitary environment conducive to healthcare services.
- Managed proper sterilisation of dental instruments for optimal hygiene.
- Ensured adequate inventory of dental supplies to prevent operational delays.
- Participated in oral health education sessions increasing community awareness about dental care and prevention.
- Assisted in clinical procedures, including examinations, fillings and extractions.
Supervisor
Osterley Campus
Hunslow
2016.03 - 2016.10
- Supervisor of the housekeeping team in Osterley Campus, (supervising 14 people and when my colleague was sick or in holiday,30 people) until July 2016 when a new building opened with around 3500 people and I was asked to be supervisor there, leading a team of 12 people.
- Check work carried out by the team members to ensure a high standard of work is undertaken and maintained. Make sure all the members of the staff are in possess and always use the correct PPE.
- Make daily and weekly audits of the building
- Order, distribute and monitor stock levels of cleaning materials.
- Monitor and coordinate equipment repairs/orders.
- Deliver staff training in the use of cleaning procedures and equipment use (COSHH, color coding, PPE, manual handling, slips, trips and falls, safeguarding). Monitor time-keeping and attendance of cleaning staff using a signing in book and the completion of timesheets
- Ensure the efficient use of cleaning materials.
- Communication with managers on all levels and different service lines to ensure the best level of service is delivered.
- Participate in probationary and appraisal reviews of staff. Ensure that staff adheres to Health and safety regulations. Monitoring and supporting the housekeeping staff in delivering a high-quality cleaning standard consistently.
- Liaising with customers to ensure their expectations have been met and that any issues they may have can be resolved, undertake any additional cleaning duties as directed by the area/contract manager.
- Maintain awareness of personal strengths, weaknesses, and areas of attention in order to continually progress and develop.
- Lead by example and ensure we exceed our client’s expectations at all time.
- Fostered a positive work culture to boost employee morale.
Health Care Assistant
Beau Sejour
St. Albans
2015.03 - 2015.10
- Support the team and the manager in providing the best possible quality of life for the residents.
- Carry out all duties as instructed in a satisfactory manner and in accordance with Beau Sejour home philosophies, aims and objectives.
- Work with legal requirements, relevant policies, procedures, and guidelines.
- Provide hands-on care, giving a high standard of care to the residents.
- To work in conjunction with staff team, management, and other professionals, to actively participate in the assessment, planning, implementation, and evaluation of care plans as well as in maintaining, monitoring, updating, and recording information in relation to residents' individual care plans, whole life reviews and care approach Programmes.
- Company name: Beau Sejour Location:12-14 Castel Road, St. Albans AL15DL
- Coordinated activities that encourage social interaction amongst residents within the care home setting to foster a sense of community spirit among them .
Education
Health and Social Sciences
Buckinghamshire New University
Luton /undefined - 2027.06
Oral Health Education in Dentistry
Nursing Dental Nurse Network
London 2018.11 - 2019.09
Dental Nurse - Dental Nursing
NEBDN
St Albans 2016.11 - 2017.11
Sixth form - Biology, Chemistry, English
Nicolae Titulescu
Brasov, Romania 2001.09 - 2005.06
Skills
- Excellent verbal and written communication skills, adept at explaining dental procedures to patients and ensuring they feel informed and comfortable
- Highly empathetic and compassionate, skilled in providing reassurance and support to anxious patients or distressed
- Strong team player, working collaboratively with the dentists and other dental staff to deliver high quality patient care
- Adaptable and flexible, able to adapt to any unexpected changes in the schedule or patient needs
- Quick and effective problem-solving skills, capable of addressing patient concerns or procedural challenges promptly
- Meticulous attention to detail, ensuring accuracy in patient records, treatment plans and during dental procedures
- Intraoral camera operation
REFERENCES:
Samir, Shah, Dr, dentsurgery@btconnect.com, 07941295781, 103 Victoria Street, St. Albans, AL13TJ
WORK EXPERIENCE:
- I currently work at Victoria Dental clinic where I started as a trainee, and I am a head nurse.
- I am an Oral Health Educator, and I had a dozen appointments with patients delivering advice and explaining procedures.
Affiliations
- Kangoo Jumps, I write children's books and children's colouring books, walks in nature, history and ancient civilisations, reading, cooking every week foods from different parts of the world
Languages
English
Intermediate
Italian
Fluent
Romanian
Native
Spanish
Beginner
Greek
Beginner
Timeline
Oral Health Education in Dentistry
Nursing Dental Nurse Network
2018.11 - 2019.09
Dental Nurse - Dental Nursing
NEBDN
2016.11 - 2017.11
Dental Nurse
Victoria Dental Clinic
2016.11 - Current
Supervisor
Osterley Campus
2016.03 - 2016.10
Health Care Assistant
Beau Sejour
2015.03 - 2015.10
Sixth form - Biology, Chemistry, English
Nicolae Titulescu
2001.09 - 2005.06
Health and Social Sciences
Buckinghamshire New University
/undefined - 2027.06