Anastasiia Sevostianova
London
Summary
Resourceful and diligent final-year BA English Literature and Language undergraduate at the University of Westminster, eager to pursue a career in education. Academic excellence and a passion for teaching have been acquired through coursework in language analysis, cognitive poetics, and language teaching methodologies. Practical customer service experience, assisting over 150 customers weekly, refined communication, organisation, and teamwork skills — all essential for fostering an inclusive and engaging learning environment.
Overview
2
2
years of professional experience
Work History
Waitress
Searcy's at the Gherkin
London
10.2023 - Current
- Liaised with over 150 customers and team members weekly, adapting communication style to suit diverse needs that resulted in effective cooperation.
- Maintained a cooridanted work environment, managing multiple competing priorities daily while upholding operational standards and deadlines.
- Took the responsibility in moments of high pressure, remaining calm and detail-focused, which contributed to a 15% increase in task accuracy.
- Achieved 98% on a Mystery Dinner report, demonstrating strong analytical and organisational skills through a well-structured and insightful evaluation.
- Identified challenges in fast-paced environments, implementing potential solutions that prevented disruption and supported smooth operations.
- Represented the company to over 100 guests weekly, upholding a professional and friendly approach that enhanced customer satisfaction and first impressions.
- Collaborated with over 50+ colleagues, aligning efforts to preserve consistent workflow, which led to a 20% improvement in team efficiency.
Education
Bachelor of Arts - English Literature and Language
University of Westminster
LondonSkills
- Leadership, supervisory skills and responsibility
- Planning, organisation and time-management skills
- Excellent communication and interpersonal skills
- Patience and dedication
- Imagination, creativity
- Self-discipline and self-motivation
- Critical reasoning and analysis
- Strong teamworking skills
Languages
English
Proficient (C2)
French
Elementary (A2)
Affiliations
- Painting – Developed creativity and attention to detail.
- Singing – Built verbal confidence and clear communication.
- Volunteering at a dog shelter – Strengthened empathy, patience and responsibility.
- Learning French – Enhanced sense of commitment and passion for languages; role at the university’s French Society committee advanced leadership skills and acquired insight into supporting language learners.
References
References available upon request.
Timeline
Waitress
Searcy's at the Gherkin
10.2023 - Current
Bachelor of Arts - English Literature and Language
University of Westminster
Similar Profiles
Anastasiia SevostianovaAnastasiia Sevostianova
Waitress at Searcy's at the GherkinWaitress at Searcy's at the Gherkin
Giochan KararaiGiochan Kararai
Sous Chef at Searcy'sSous Chef at Searcy's
Quincy VerdyanQuincy Verdyan
Product Designer at KineticProduct Designer at Kinetic