Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic

Anastasia Nano

Worthing,West Sussex

Summary

Efficient, self-starter with excellent abilities to manage my time effectively. Meticulous and adept at picking up new skills with ease. Capable of quick computations and has a photographic memory. Gifted host with a passion for making people feel at home. Passionate individual with a strong work ethic and a vibrant personality. Looking for a new challenge that will allow me to show off my expertise in food safety and customer service. As for my employment history, I did some sales assisting at Sports Direct. At Sports Direct, I did a variety of tasks, including stocking racks with apparel, shoes, and accessories, and operating the registers. In my previous position as a server, I oversaw the cash register and served customers at a Worthing Greek restaurant. Experienced Hotel Owner with knack for creating memorable guest experiences and driving operational success. Developed and implemented innovative business strategies, resulting in increased occupancy and revenue growth. Known for fostering welcoming atmosphere and building strong team dynamics that enhance overall customer satisfaction.

Overview

2
2
years of professional experience

Work history

Hotel owner

my family
albania ksamil, vlore
06.2022 - Current
  • Enhanced customer satisfaction by implementing effective complaint resolution strategies.
  • Developed hotel operations for seamless guest experience.
  • Ensured optimal cleanliness with rigorous housekeeping standards.
  • Improved efficiency to maximise profitability.
  • Managed staff, ensured high performance levels.
  • Fostered positive work environment through effective communication and leadership skills.
  • Achieved business growth by developing strategic marketing plans.
  • Maintained excellent supplier relationships, guaranteed uninterrupted service provision.
  • Streamlined administrative processes to enhance operational efficiency.
  • Coordinated event management services, contributed to hotel's reputation as premier venue choice.

waitress

souvlakibar
Worthing, West Sussex
02.2024 - 10.2024
  • Improved customer satisfaction by providing efficient and friendly service.
  • Managed table settings for enhanced dining experience.
  • Utilised professional communication skills to resolve customer complaints.
  • Assisted with inventory management, streamlined restaurant operations.
  • Provided top-notch service to customers, improved overall dining experience.
  • Collaborated with kitchen staff to ensure order accuracy.
  • Showcased extensive knowledge of menu items, heightened customer decision making.
  • Maintained clean and organised dining area for customer comfort.

Sales assistant

Sports Direct
Worthing, West Sussex
11.2023 - 01.2024
  • Improved customer service by efficiently handling queries and complaints.
  • Assisted customers with product selection for optimal satisfaction.
  • Fostered a welcoming store environment by maintaining clean and well-organised displays.
  • Offered personalised shopping advice to enhance customer experiences.
  • Ensured stock replenishment in a timely manner to maintain product availability.
  • Collaborated effectively with team members to meet sales targets.
  • Handled cash transactions swiftly, ensuring accurate accounting at the end of each shift.
  • Built strong relationships with regular customers for repeat business.

Education

GCSEs -

Bohunt School Worthing
Worthing
09.2018 - 06.2023

NVQ Level 1 - business

Chichester College
Chichester
09.2023 -

Skills

  • Revenue management
  • Hospitality operations
  • Strategic planning
  • Property maintenance
  • Food and beverage knowledge
  • Room pricing strategies
  • Budgeting expertise
  • Marketing proficiency
  • Staff recruitment and training
  • Safety regulations compliance
  • Multilingual capability (Greek, Albanian and English)

Languages

Greek
Fluent
Albanian
Upper intermediate

Timeline

waitress

souvlakibar
02.2024 - 10.2024

Sales assistant

Sports Direct
11.2023 - 01.2024

NVQ Level 1 - business

Chichester College
09.2023 -

Hotel owner

my family
06.2022 - Current

GCSEs -

Bohunt School Worthing
09.2018 - 06.2023
Anastasia Nano