Anand S Takk

My role at this firm included relationship-building and sales tactics for products such as energy contracts, mobile phone and SIM contracts, and supplying and negotiating with commercial and domestic markets, which would exceed targets of up to £5000 per sale. Additionally, responsibilities within sales and marketing would be to set up kiosks and event planning to address the customer directly and creatively. Collaboration with peers and other businesses, and adapting flexibly and quickly to new requirements, were all vital to making successful sales. It has been most exciting to learn and apply these skills within the world of sales and marketing.

Skills that I have developed in this role include:

• Product knowledge and key selling points
• Flexibility within work schedules
• Fast learning and kiosk setting-up skills
• Rapport building with B2Cs and B2Bs
• Contract engagement
• In-person selling tactics
• Online and telephone selling tactics

• My role at Clark’s included experience in shop-floor selling, mostly footwear and shoe care. Working in team settings and maintaining close-knit synergy was imperative to making sales, which I was most keen on. I was able to develop skills in customer satisfaction - gaining online 5-star reviews and working in group settings, which aided productivity.

Skills I developed in this role include:

• Shop floor selling
• Upselling tactics
• Team building
• Exceeding targets
• Company software handling