Dynamic and empathetic professional with a strong foundation in leadership and team management, specialising in care planning and assessment. Demonstrates expertise in quality monitoring and compliance, including health and safety and medication audits. Skilled in training and development of staff, with advanced communication abilities such as talking mats, social stories, and Makaton Levels 1 & 2. Known for creative problem solving, active listening, and emotional intelligence. Organised, determined, and resilient to stress, with a passion for fostering positive environments. Career goals include advancing within the healthcare sector to enhance service delivery through innovative practices.