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Detail-oriented professional with a strong foundation in business operations and document control. Demonstrates high efficiency and exceptional time management skills, ensuring seamless file maintenance and data input. Proficient in Microsoft Office Suite, with a proven ability to multitask effectively while maintaining a calm and professional attitude under pressure. Known for polite client care, excellent telephone manner, and friendly customer service. Career goals include advancing within the field of business operations to further enhance organisational efficiency.

My work experience and educational focus comprises of two main fields Administrative Assistant & Support Work for people with disabilities. Although these fields may seem quite different, both have provided me with many useful skills.
Some of which include:

  Patience and the ability to successfully work with a wide variety of people and personality types in a polite and respectful manner. I also have the ability to work effectively alone.
  I take initiative and am a self starter.
  Excellent written & verbal communication skills.
  Highly organized, dependable, efficient
  Troubleshooting and problem skills, self motivated, organized.
  Knowledge with computers, photocopiers, general workings of an office environment


An ambitious, highly motivated, self-starter, result oriented person, work with minimum supervision, high level of integrity and approachable. Well conversant with administrative standards, team work as well as listening, communication, time management, versatility and presentation, self-confidence, punctuality, leadership and hardworking, able to work in a multi-disciplinary and multicultural environment. I am a woman, with good interpersonal skills and a team player with flexible and focused work style and always eager to learn new skills.
Looking for a challenging assignment in a growth-oriented organization where new ideas are welcome. I want to apply my skills and knowledge in an environment where my contribution will make a significant impact.

I already have a vast knowledge working within a busy administrative environment and have done for the past 10 years. I have the confidence and ability to communicate in the correct manner with patients /relatives and clients aswell as colleagues whether it be face to face , over the telephone or via email I currently demonstrate these abilities on a daily basis in my current role and previous roles I have held.

I have a good ability to judge and assess various situations and i am able to react in the correct in the correct calm manner enabling me to diffuse potential problems that's may occur. It is not unusual for me to have to deal with awkward characters regarding waiting times/rescheduled appointments as part of my current role.
I am a friendly and approachable member of staff and have a vast experience in administrative duties.

I understand the great importance of confidentiality and I know the protocol I need to carry out in order for this to be done successfully and in a professional manner as i deal with sensitive data daily.

I have a good knowledge of I.T systems previously using ERecord, IFitt casenote tracking, liberty telephone call queue, Outlook, ESR and ALlocate rostering systems I also have a good knowledge of using MS Ecxel, Microsoft 365 and Databases including SharePoint.

In my current role I have proven to work independently in a outreach unit but also as part of a team. I always work to the best of my ability to ensure the job in hand is completed to the best of my knowledge but equally I am not hesitant to ask questions if I feel I need extra support.

I find myself a very reliable and flexible member of staff and I am able to manage and prioritise my work load efficiently in order to meet the deadline of a busy environment. I have extremely good interpersonal skills and have the ability to assess situations to approach them in the right manner.


Anah Uddin

Summary

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Administrative assistant

Child daycare worker

Education

GCSEs - Aspiring in biology,psychology and business.

Skills

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Administrative assistant

Child daycare worker

GCSEs - Aspiring in biology,psychology and business.

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