Ana Sofia Morais Dias Cardoso De Lemos Carvalho
Leicester
Summary
Dedicated healthcare professional with a strong foundation in patient communication and infection control practices. Fluent in both English and Portuguese, ensuring effective interaction with diverse patient populations. Demonstrates resilience under stress and adapts to patient needs, building trust through reliable care. Proficient in Microsoft Office, supporting administrative tasks efficiently. Committed to continuous learning and maintaining high work ethic standards in healthcare environments.
Overview
6
6
years of professional experience
5
5
years of post-secondary education
Work history
Community Healthcare Assistant
Adaptus Cares
Leicester, Leicestershire
2025.12 - Current
- Supported patients through personal care tasks such as toileting, showering and feeding, maintaining sensitivity to needs and ensuring comfort, dignity and safety throughout.
- Provided hygiene care to patients, ensuring skin integrity and accurately observing, recording and reporting on changes to minimise damage.
- Monitored physical and emotional wellbeing, promptly reporting changes and suggesting care plan adjustments.
- Assisted individuals with daily activities, fostering independence and self-belief.
- Assisted in mobility exercises to enhance physical strength and recovery of patients.
- Administered medication following instructions from qualified professionals.
- Recorded patient observations accurately for healthcare team, ensuring informed care decisions.
- Prepared meals according to individual dietary requirements, promoting good nutrition.
Despatch Operative
Samworth Brothers
2021.08 - 2025.10
- Operated electric pallet trucks, sandwich robots, and pallet stackers to facilitate efficient movement of goods.
- Supported despatch operations to ensure timely delivery of products within Samworth Brothers family.
- Attained highest pay grade through successful completion of training and skill development as an operative.
Despatch Operative
A La Carte Recruitment
2019.09 - 2021.08
Education
BTEC Level 3 Extended Diploma - Travel and Tourism
Leicester College Abbey Park Campus
Leicester 2018.09 - 2019.07
BTEC Level 3 90 Credit Diploma - Travel and Tourism
Leicester College
Leicester 2017.09 - 2018.07
GCSE - English Language, English Literature, Mathematics, Science A, Religious Studies, French, Hospitality, Portuguese
English Martyrs Catholic School
Leicester 2014.09 - 2017.07
Skills
- Assisting with personal hygiene
- Communication with patients
- Fluent in both English and Portuguese
- Microsoft Office proficiency
- Work ethic in healthcare
- Adapting to patient needs
- Resilience under stress
- Building trust with patients
- Infection control practices
References
References available upon request.
Timeline
Community Healthcare Assistant
Adaptus Cares
2025.12 - Current
Despatch Operative
Samworth Brothers
2021.08 - 2025.10
Despatch Operative
A La Carte Recruitment
2019.09 - 2021.08
BTEC Level 3 Extended Diploma - Travel and Tourism
Leicester College Abbey Park Campus
2018.09 - 2019.07
BTEC Level 3 90 Credit Diploma - Travel and Tourism
Leicester College
2017.09 - 2018.07
GCSE - English Language, English Literature, Mathematics, Science A, Religious Studies, French, Hospitality, Portuguese
English Martyrs Catholic School
2014.09 - 2017.07