Parvez Vahora
London,London
Summary
Am an experienced healthcare professional who specialises in medical equipment management and patient care—with proven track record of maintaining composure under pressure and establishing trust with patients. Expertise in infection control, mobility assistance, and accurate medical record documentation contributes to effective personal care. Focus is on enhancing patient outcomes through innovative approaches and motivational interviewing techniques.
As a compassionate individual with a background in customer service and caregiving, possess strong communication and problem-solving abilities. SKI excels at establishing rapport and offering emotional support to people from a variety of backgrounds to improve patient well-being and enhance community health services through attentive and empathetic care.
Compassionate Community Healthcare Assistant known for enhancing patient well-being through attentive care and support. Skilled in administering medications, assisting with daily activities, and providing emotional support, leading to improved patient satisfaction and recovery. Excel at building trusting relationships with patients and families, resulting in a positive impact on overall care quality.
Takes on challenging new roles, harnessing interpersonal skills, collaboration, and problem-solving. Driven to deliver high-quality service and consistent results.
Compassionate individual with a background in customer service and caregiving, possessing strong communication and problem-solving abilities. Skilled in building rapport and providing emotional support to individuals from diverse backgrounds. Dedicated to improving patient well-being and enhancing community health services through attentive and empathetic care.
Overview
20
20
years of professional experience
Work history
Community healthcare assistant
lukka care homes
London, England
07.2021 - Current
- Assisted residents with their daily living activities, ensuring their comfort and dignity.
- I am responsible for monitoring and documenting residents' health to ensure their well-being and improve quality of their services. Used standard assessment tools to evaluate residents' conditions, ensuring accuracy of their health records. Any changes to nursing staff.
- Maintained and implemented regular cleaning protocols and safety checks to maintain hygienic and secure living conditions. environments, adhering to hygiene standards.
- Provided emotional support to residents, fostering compassionate atmosphere.
Store manager
LUCKY MOBILE SHOP
Piplata, NADIAD, GUJARAT, INDIA
01.2011 - 01.2021
- Facilitated daily operations to support smooth functioning of store environment.
- Helped implement inventory management practices to maintain optimal stock levels.
- Effectively addressed customer complaints to foster high satisfaction levels.
- Managed financial transactions to guarantee accuracy and compliance with policies.
- Supported coordination of promotional activities to enhance sales and attract new customers.
- Closely monitored sales performance to identify patterns and opportunities for enhancement. For example, 'Managed over 50 customer calls per day', or "Increased sales by 10%".
- Trained and mentored staff to enhance team skills and improve overall service quality.
- Managed daily operations to ensure efficient store performance and high customer satisfaction.
Customer service representative
VODAFONE CALL CENTER
AHEMDABAD, GUJARAT, INDIA
12.2009 - 12.2010
- Resolved customer enquiries through effective communication and problem-solving strategies.
- Assisted customers in navigating product information and service options to enhance satisfaction.
- I managed multiple customer interactions simultaneously, all while maintaining service quality standards.
- Documented customer feedback and concerns to enhance service processes and product offerings.
- Worked closely with my team members to devise solutions for intricate customer problems and enquiries.
- Educate customers on product features and benefits to facilitate informed purchasing decisions.
- Employed CRM software to monitor customer interactions and optimise service delivery procedures.
- Conducted follow-up communications to ensure resolution of customer issues and promote customer loyalty.
Computer data entry operator
EXTROTION DATA SOLUTION
NADIAD , GUJARAT, INDIA
06.2006 - 12.2009
- Was responsible for entering and maintaining precise data records within company's database systems.
- Was responsible for processing large volumes of transactions to support operational workflows.
- Worked closely with team members to guarantee timely data entry finalisation.
- Ensured consistency and accuracy of data entries before submitting them.
- Monitored data entry progress and reported discrepancies to management promptly.
- Utilised various software tools to streamline data entry processes and enhance productivity.
- Played key role in development and implementation of data management protocols, aiming to enhance efficiency.
- Entered large volumes of data accurately into various computer systems.
Education
NVQ Level 3 - Health and social care
ASSOCIATED NEIGHBOUR TRAINING LTD
London 01.2026 -
GCSEs - COMMERCE
NEW ENGLISH SCHOOL
INDIA 05.2005 - 05.2006
Skills
- Handling medical equipment
- Disability support knowledge
- Assisting with personal hygiene
- Providing emotional support
- Infection control practices
- Mobility assistance techniques
- Medical record charting
- Person-centred data protection and care planning
- Health and safety training
- Mobility transfers
- Food hygiene standards
- Microsoft Office
- Project Management
- Privacy guidelines
- Stress management techniques
- Nutrition education
Affiliations
- Reading, Pedal Cycling, Photography, Tours and Travelling, Canvas Painting & Drawing, Gaming(outdoor & computer),Music, Movies, Cooking, Health and Diet research, Browsing Internet & You tube (To know & Learn new things).
Timeline
NVQ Level 3 - Health and social care
ASSOCIATED NEIGHBOUR TRAINING LTD
01.2026 -
Community healthcare assistant
lukka care homes
07.2021 - Current
Store manager
LUCKY MOBILE SHOP
01.2011 - 01.2021
Customer service representative
VODAFONE CALL CENTER
12.2009 - 12.2010
Computer data entry operator
EXTROTION DATA SOLUTION
06.2006 - 12.2009
GCSEs - COMMERCE
NEW ENGLISH SCHOOL
05.2005 - 05.2006