Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic
Ana Rasovo Kabulevu

Ana Rasovo Kabulevu

Hereford,United Kingdom

Summary

Detailed orientated individual experienced in legal and medical administration, analysis, and quantitative problem-solving skills, dedicated to company growth and improvements. Adept at managing deadlines whilst focused on building and enhancing relationships and meeting service needs. Looking to secure a responsible career and an opportunity to fully utilise acquired training and skills, while making a significant contribution to the success of the organisation

Overview

22
22
years of professional experience
6052
6052
years of post-secondary education

Work History

DP Monitoring Officer then later DP Officer

Hoople Recruitment
Auxilium House, Legion Way, Hereford, HR1 1LN, Herefordshire
09.2024 - Current
  • Use of Mosaic (case management system) for collation of data, together with an understanding of support plan to produce monitoring reports regularly for manual, card, managed and children's accounts.
  • Use of ALL PAY and PFS workbooks to collate data on client contribution arrears and calculation of surpluses.
  • Use of Business World for raising invoices on outstanding client contribution arrears.
  • Drafting of letters to children & adult service users /nominated persons/ service providers requesting invoices when monitoring of their account is due.
  • Drafting of reminder letters if accounts is overdue for submission.
  • Drafting letters of updates after completion of monitoring and also when surpluses has been approved for recall.
  • Producing Transaction Reports using ALL PAY.
  • Liaising with the general public via phone or via email and providing support with any queries they may have.
  • Completion of final monitoring for both children and adults when assigned.
  • Have an understanding of the Direct Payments Policy in particular the areas that is pertinent to my role.
  • Recalling of surpluses that has been approved by the relevant team.
  • Accurately updating of our DP Spreadsheets (DP Master Review List & Recalled DP Money) in compliance with our procedures and data protection policies.
  • Use of Microsoft office package (Excel, Word, Outlook and Teams) on a daily basis.
  • Undertake necessary courses that is relevant to the role.
  • Assist work colleagues as and when required.

Learning Support Assistant

British Section, AF North International School
01.2023 - 07.2024
  • (resigned due to husband being posted back to UK in August)
  • Experience of working in an international school setting and supporting students who have English as a second language
  • Understanding of appropriate intervention strategies to support learners with additional needs
  • Teaching phonics using Supersonic Phonic Friends
  • Undertaking English language interventions
  • Awareness of need for discretion, sensitivity and confidentiality
  • Ability to plan and work both unsupervised and as part of a team
  • Communicate effectively with children, colleagues and parents
  • Use ICT to support learning and professional activities
  • Good organisational skills to support day to day learning and maintain appropriate relationships and personal boundaries with children
  • Knowledge of Child Protection and Safeguarding of pupils


Assistant Compliance Officer

Ambrey Risk Ltd
09.2021 - 07.2022

(resigned due to husband's military posting to NATO JFC Brunssum, Netherlands)

  • Commercial tenders, this includes drafting tender proposals for household oil and gas companies
  • Research and drafting of policy
  • Keep up to date with, and understand, relevant laws and regulations
  • Monitor compliance with laws, regulations, and internal policies
  • Ensure that findings are recorded and followed up with management so that issues can be rectified
  • Assist in educating employees on not only regulations, but also its impact on the organisation if these aren't complied with
  • Client and supplier audit and due diligence processes
  • Investigate irregularities and non-compliance issues
  • Report back to Director of Compliance on current risk and compliance performance
  • Group Management Systems in accordance with
  • National and international stakeholders requirements, regulations, legislation, accreditation, certification, licensing authorities
  • Developing the next phase of COVID 19 management for 1000 seafarers
  • Creating frameworks for opportunities in new locations; opening businesses, working with in country teams in Senegal and Mozambique
  • Collaborate with other departments to create a culture of compliance and perform administrative duties within compliance

Business Support Officer

BP Pulse
01.2020 - 09.2021

(resigned due to cuts being made throughout the company during Covid 19)

  • Use of SAP to procure goods and services via Purchase Orders
  • Processing of invoices from various suppliers via GR & SES on SAP
  • Use of Excel to create spreadsheets and completed job reports
  • Weekly Sales Orders & DNO Reports on SAP
  • Processing of engineer's timesheet weekly, expenses and stayaway allowances on a fortnightly basis for engineers, surveyors, and office staff
  • Set up of new enquiries / jobs on WIP together with necessary documentation
  • Use of I-Auditor to set up new surveys on behalf of surveyors
  • Liaison with the production unit regarding stock, parts and delivery of EVC's
  • Invoicing and closing of jobs
  • Develop company policies and procedures to resolve routine issues
  • Assigning vehicles to engineers using Fleet Check Software
  • Attend business meetings, arranging accommodation for installations team and booking of training courses and booking of catering for business meetings

Audio Transcriber

Ministry of Defence, British Forces Germany
11.2017 - 07.2019

(resigned due to husband being posted back to the UK from British Forces Germany)

  • Audio Transcription of all interviews conducted in accordance with the Criminal Evidence Act (PACE) 1984
  • Copy typing of witness statements, police reports and associated correspondence
  • Prepares Police files for court and maintains the electronic location register
  • Maintains an administrative filing system and prepares (photocopies) and distributes completed police reports and assist with the archiving of investigation
  • Performs all administrative/clerical duties related to field of activity and assists other members of staff in the completion of their tasks and supported the unit with daily operational functions

Receptionist / Audio Typist

Layer Road GP Surgery
10.2012 - 07.2015

Assistant Clerk

Ministry Of Defence, British Forces Cyprus
11.2006 - 02.2008

Senior Litigation Paralegal

Howards Lawyers - Barristers & Solicitors
09.2004 - 02.2006
  • Preparation of internal cause list on a weekly basis
  • Responsible to 6 solicitors for updating their court diaries and court assignments
  • Drafting of legal documents and court applications
  • Legal Research
  • Filing & Collection of Court Documents
  • Service of legal processes
  • Client updates on a fortnightly basis on the progress of their cases
  • Drafting of Judgments Debtor Summons (JDS), Bench Warrants (B/W)Order of Commitment (O/C) and Writ of Fieri Facias (FIFA) for debt collection
  • Attendance on receipt of all legal documents served
  • Monthly review of litigation files to indicate status
  • Sending instructions to various city agents for cases out of Suva's jurisdiction

Litigation Clerk

R.Patel & Co, Barristers & Solicitors
09.2003 - 08.2004
  • Filing and collection of court documents
  • Service of court documents on various law firms
  • Attending court sessions with Solicitors
  • Drafting of warrants
  • Legal drafting
  • Drafting of legal docs
  • Managing of court diaries

Assistant Court officer

Small Claims Tribunal, Ministry of Justice
12.2002 - 09.2003
  • Responsible for providing general clerical support to Senior Court Officer
  • Handling and processing of individual and company claims
  • Data entry for the department
  • Creating files on PC for all new claims filed with the department
  • Drafting of various warrants for enforcement
  • Revenue collection in the absence of accounts clerks
  • Attending to queries by the general public and other duties

Education

Cloud Computing Law - Data Protection & Cyber Security

Queen Mary University of London - Short Course
London
01.2025 -

LLB Bachelor of Law (Hons) - Law

Anglia Ruskin University
04.2001 - 12.2022

Diploma in Criminology & Forensic Psychology - Distinction

Oxford Colleges UK
04.2001 - 02.2020

Diploma in Business Law - Distinction

Stonebridge Colleges UK

RSA Stage III (Advance Level) Audio Transcription -

41 Army Education Centre, British Forces Cyprus

RSA Stage II Legal Text Processing (Intermediate) -

41 Army Education Centre, British Forces Cyprus

RSA Stage II Medical Wrd Processing (Intermediate) -

41 Army Education Centre, British Forces Cyprus

Certificate in Commercial Law -

New Zealand Pacific Training Centre
08.2005 - 09.2005

Skills

  • Minute Taking
  • Administration
  • Time management
  • Problem solving
  • Audio Transcribing
  • Policy and procedure compliance
  • Compliance documentation
  • Food hygiene compliance
  • Environmental regulations compliance
  • Record-keeping compliance
  • Microsoft Office applications
  • Learning support
  • Positive attitude
  • Computer literacy

Languages

Fiji
Native language
English
Fluent
French
Beginner
Fiji
Native

References

References available upon request.

Timeline

Cloud Computing Law - Data Protection & Cyber Security

Queen Mary University of London - Short Course
01.2025 -

DP Monitoring Officer then later DP Officer

Hoople Recruitment
09.2024 - Current

Learning Support Assistant

British Section, AF North International School
01.2023 - 07.2024

Assistant Compliance Officer

Ambrey Risk Ltd
09.2021 - 07.2022

Business Support Officer

BP Pulse
01.2020 - 09.2021

Audio Transcriber

Ministry of Defence, British Forces Germany
11.2017 - 07.2019

Receptionist / Audio Typist

Layer Road GP Surgery
10.2012 - 07.2015

Assistant Clerk

Ministry Of Defence, British Forces Cyprus
11.2006 - 02.2008

Certificate in Commercial Law -

New Zealand Pacific Training Centre
08.2005 - 09.2005

Senior Litigation Paralegal

Howards Lawyers - Barristers & Solicitors
09.2004 - 02.2006

Litigation Clerk

R.Patel & Co, Barristers & Solicitors
09.2003 - 08.2004

Assistant Court officer

Small Claims Tribunal, Ministry of Justice
12.2002 - 09.2003

LLB Bachelor of Law (Hons) - Law

Anglia Ruskin University
04.2001 - 12.2022

Diploma in Criminology & Forensic Psychology - Distinction

Oxford Colleges UK
04.2001 - 02.2020

Diploma in Business Law - Distinction

Stonebridge Colleges UK

RSA Stage III (Advance Level) Audio Transcription -

41 Army Education Centre, British Forces Cyprus

RSA Stage II Legal Text Processing (Intermediate) -

41 Army Education Centre, British Forces Cyprus

RSA Stage II Medical Wrd Processing (Intermediate) -

41 Army Education Centre, British Forces Cyprus
Ana Rasovo Kabulevu