Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Amy Smith

Aberdeen

Summary

I am a friendly and hard working individual with 5 years of customer experience. I like to help others and I am very keen to learn and develop new skills.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Customer Experience Host

Arnold Clark Mercedes-Benz
Aberdeen
10.2022 - Current
  • Answering a high volume of phone calls
  • Greeting customers from when the come in to when they leave
  • Ordering stock
  • Calling and emailing customers
  • Using Excel, Word and Cisco
  • Health & Safety Champion for the branch
  • Keeping paper work up to date
  • Communicating with all departments

Receptionist

Jurys Inn
Aberdeen, Aberdeen City
03.2020 - 10.2022
  • Make and amend reservations
  • Answer phone enquiries
  • Greeting Guests
  • Checking in/out guests in time
  • Answering emails
  • Working in a team and alone
  • Taking payments from each guests
  • Solving issues when guests aren't happy
  • Using Opera (computer system)

Education

GCSEs -

Harlaw Academy
Aberdeen, Aberdeen City
/2015 - /2019

Skills

  • Health and Safety certificate
  • Fire safety trained
  • Time Management
  • Friendly
  • Good at working with others and alone
  • Proficient in handling phone calls


Certification

  • Driving Licence
  • Health and Safety
  • Fire Warden

Timeline

Customer Experience Host

Arnold Clark Mercedes-Benz
10.2022 - Current

Receptionist

Jurys Inn
03.2020 - 10.2022

GCSEs -

Harlaw Academy
/2015 - /2019

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Amy Smith