Amy Maddocks
Daventry,Northamptonshire
Summary
To obtain a challenging and rewarding role within my experienced sector. I am seeking to enhance my experience and progress further in my career. I want to work for a company where I can assist and improve processes to the benefit of all.
With a background in administrative leadership at AAT GB LTD, I excel in managing office operations and fostering team co-operation. Proficient in Excel and known for building strong relationships, I’ve streamlined processes, enhanced data accuracy and ensured confidentiality, consistently driving operational excellence and efficiency.
Overview
26
26
years of professional experience
Work history
Admin Co-Ordinator
AAT GB LTD
Weedon Bec, Northamptonshire
2024.06 - Current
- Built strong, trusting relationships by reliably handling requests.
- Assisted experienced team members to teach advanced job skills.
- Created directives with senior team members to complete safe, accurate work.
- Attended quickly to emergencies and helped resolve concerns.
- Protected information and maintained confidentiality.
- Carried out assignments under short notice and outside of normal hours.
- Organise item despatches to clients, sales managers and company engineers
- Create work schedules for service engineers
- Updated system records with current information accurately and efficiently
- Screen incoming calls and handle correspondence to the company Directors
- manage day to day running of the office requirements
- Prepare and reconcile remittance advises
- Raise invoices for companies payments
Finance Assistant
Dexcel Pharma
Daventry
2020.02 - 2026.04
- Responsibilities
- Coordinate distribution and return of invoices for appropriate authorisation.
- Complete daily reconciliation of the bank account, to include posting of all relevant transactions.
- Set up accounts for new suppliers/customers, including credit checks, raise and receipt purchase orders.
- Release sales invoices for orders dispatched on a daily basis.
- Credit control to include summary of accounts that may require further action.
- Code purchase invoices for entry onto the AP ledger.
- Insure timely entry of purchase invoices onto the finance system.
- Undertake analysis of accounts as directed by the Financial Controller and/or Head of Finance.
- Reconciliation of petty cash.
- Additional administrative tasks include assessing post and distributing, filing and archiving, general office management, including office events, assisting Health & Safety personnel with minute taking and actioning tasks.
Communications Champion
AAH Pharmaceuticals
Weedon
2019.06 - 2020.01
- Responsibilities
- Chair the InTune meetings
- In charge of updating the notice boards in the warehouse and canteen
- Organise all our social events, including Christmas
- Empty the suggestion box and relay answers (via the notice boards)
Controlled Drug Administrator
AAH Pharmaceuticals
Weedon
2018.03 - 2020.01
- Responsibilities
- To collect the controlled drug requisition forms daily from the drivers
- To reconcile the forms with the daily spreadsheet I receive
- To input the products onto the REMTP system
- Create spreadsheets for the outstanding forms and pass to transport.
- Whilst in this position I also cover payroll and purchase orders for the warehouse and transport teams and Customer Care whenever there is annual leave.
- Payroll includes new starters, leavers any changes to contract or personal, daily input of people’s hours, absences and annual leave. This is for weekly staff and monthly staff.
- Customer care duties include answering all incoming calls from the call centre or our customers, dealing with any queries, placing orders, credits and recharges and being in the reception area dealing with visitors. I must keep calm when dealing with irate customers.
Accounts Administrator
Pytec IT Recruitment
Northampton
2007.07 - 2018.03
- Responsibilities
- Monthly P&L
- Sales and Purchase Ledger
- Credit Control
- Creating contracts for the IT Contractors
- Processing the staff commission every month to be paid in their salary
- Updating accounts and management information spreadsheets
- Writing cheques and banking cheques
- Deal with all incoming invoices
- Chase any outstanding payments
- Created invoices
- Used Sage daily
- Database cleansing
- General office administration
- Switchboard operator
- Supplier management i.e. utilities, stationery
Payroll/Accounts
AAH Pharmaceuticals
Weedon
2004.10 - 2007.07
- Responsibilities
- Daily TMS (people’s hours, holidays, sick etc)
- New starters
- Leavers
- Monthly P&L
- Accruals & prepayments
- Petty cash
- Chasing hospital debt
Warehouse Operative/Receptionist/Administrator
AAH Pharmaceuticals
Weedon
2000.07 - 2004.10
- Responsibilities
- Picking and packing
- Worked in the controlled drug room
- Worked in returns
- Credit customers
- Covered long term sick on reception which included answering the switchboard and greeting visitors
Education
AAT Level 1 & 2 -
BTEC National Diploma - Musical Theatre
BTEC National Diploma - Performing Arts
11 GCSE’s - undefined
Skills
- Word
- Excel
- PowerPoint
- Sage
- Outlook
- CRM
- Hubdoc/Xero
- Staffing allocation
- Service planning
- Administrative leadership
- Event planning
Timeline
Admin Co-Ordinator
AAT GB LTD
2024.06 - Current
Finance Assistant
Dexcel Pharma
2020.02 - 2026.04
Communications Champion
AAH Pharmaceuticals
2019.06 - 2020.01
Controlled Drug Administrator
AAH Pharmaceuticals
2018.03 - 2020.01
Accounts Administrator
Pytec IT Recruitment
2007.07 - 2018.03
Payroll/Accounts
AAH Pharmaceuticals
2004.10 - 2007.07
Warehouse Operative/Receptionist/Administrator
AAH Pharmaceuticals
2000.07 - 2004.10