Amy Ison
Leighton Buzzard,Central Bedfordshire
Summary
Highly skilled professional with expertise in decision making under pressure, resilience under stress, and compassionate victim/client support. Demonstrates exceptional risk assessment capabilities and a proven track record in developing community partnerships. Adept at team leadership and welfare orientated, with strong strategic decision-making skills. Customer service-oriented with a focus on conflict resolution. Committed to applying and developing skills to enhance organisational effectiveness and community well-being.
Overview
11
11
years of professional experience
Work history
Police sergeant
Bedfordshire Police
Leighton Buzzard, Bedfordshire
04.2021 - Current
- Organised and managed engagements in public domain for fostering positive relationships between police and community.
- Collaborated effectively with other agencies for successful operations inclusive of housing, trading standards and town councils.
- Demonstrated high level of integrity whilst carrying out duties, inspiring respect among colleagues and public alike.
- Mentored and supported junior officers, improving overall team performance and welfare, welfare orientated and champion for values and support.
- Drafted and executed comprehensive plans for critical incidents, enhancing readiness in crisis situations as a Police Search Advisor in relation to Counter Terrorism, High risk missing persons and crime scenes.
- Established clear communication channels within the team resulting in more efficient operations, instigated team meetings and open forums involving 360 feedback to continually improve.
- Spearheaded initiatives aimed at youth engagement in crime prevention activities alongside external teams including education and diversion inclusive of decision making workshops and school visits.
- Created business cases for additional funding to target hotspot areas within communities and other areas to ensure that community concerns were addressed
- Managed budgets for overtime yearly, allocating resources within this and liaised with partners as necessary.
- Led team briefings to enhance communication and efficiency and to ensure that force priorities were met.
- Enhanced community trust by regularly engaging with local residents, councillors and stakeholders.
- Ensured smooth operation of police hub with effective management skills working alongside partners.
- Assigned police officers to beat areas, based on their skill set and developmental needs and tracked performance in each area to establish whether support is needed.
- Applied policies and procedures to maintain high standards of security and safety.
- Collected and filed reports from officers for new and ongoing cases, reviewing evidence and being a police decision maker
- Directed staff on assigned shifts and reviewed completed shift activities and incidents with employees, allocated tasking based on risk and vulnerability.
- Promoted partnership working and instigated new ways of working alongside housing providers and wider community.
- Organised operations based on strategic priorities and executed warrants for high threat, harm risk locations and offenders.
- Led multi-agency meetings and safeguarding meetings in relation to young persons and vulnerable individuals.
- Created a training package based on lived experience focusing on violence against women within the work place, championing the code of ethics to be delivered across 3 forces.
- Completed an IOSH course to effectively manage health and safety within the workplace.
- Collaborated with schools, social services and safeguarding to information share and safeguard young persons.
- Planned strategic operations focused on community priorities, resourced operations based on force priorities.
- Involvement in Gold and Silver level strategy meetings with senior management.
- Responded swiftly to emergency calls, ensuring prompt attention to incidents.
- Performed risk assessments that led to proactive risk management strategies.
- Mitigated operational risk, developing risk management plans to identify potential factors and implement preventative strategies.
Police constable
Bedfordshire Police
Luton, Bedfordshire
09.2014 - 04.2021
- Upheld law and order through proactive policing strategies and responding to emergency calls.
- Fostered public trust by maintaining high ethical standards and transparency.
- Assisted in crime scene investigations, aiding in evidence collection and scene management.
- Made quick decisions during high-stress situations, minimising danger to public and fellow officers.
- Delivered first aid whilst awaiting paramedics at accident scenes, saving lives on multiple occasions.
- Achieved resolution of disputes through effective negotiation and mediation techniques through effective communication.
- Completed detailed incident reports, providing comprehensive information for follow-up actions.
- Diffused potentially volatile situations by employing proven de-escalation and conflict management techniques.
- Aided investigations through strategic interviewing and statement taking of victims, suspects, witnesses and informants.
- Offered empathy and support to victims whilst professionally handling suspects in line with Police and Criminal Evidence Act.
- Qualified to drive on emergency equipment
Document controller
Galliford Try
London, London
04.2014 - 09.2014
- Managed flow of both electronic and hard copy documents efficiently, thereby enhancing overall organisational effectiveness.
- Improved data accuracy through meticulous verification of all incoming and outgoing documents.
- Handled contract administration duties meticulously; fortified business relationships while protecting company interests.
- Facilitated smooth workflow by providing required documentation to respective departments on time.
- Coordinated effectively amongst various teams for seamless exchange of technical drawings and plans.
- Streamlined document retrieval by implementing an efficient filing system.
- Enhanced team productivity with prompt resolution of document-related issues.
- Gained knowledge and understanding of technical drawings, working along side the design management team
- Supported quantity surveyors and design management team and project manager in relation to relevant documentation and timelines.
Education
IOSH
City and Guilds
06.2024 - 06.2024
NVQ Level 4 - Police first line management
City And Guilds
Bedfordshire 10.2022 - 02.2024
NVQ Level 2 - Children and young Peoples mental health
Learning Curve Group
England 09.2022 - 11.2022
Some College (No Degree) - Licensed Police Search Advisor
College of Policing
Ryton on Dunsmore, Warwickshire 01.2021 -
Bachelor of Science - Psychology with Criminology
Kingston University
Kingston Upon Thames 09.2011 - 07.2013
NVQ Level 2 - Policing
City and Guilds
Ryton on Dunsmore, Warwickshire 02.2015 - 06.2017
A-Levels - Psychology
Samuel Whitbread Community College
Shefford England 09.2009 - 06.2010
A-Levels - Geography
Samuel Whitbread Community College
Shefford, Central Bedfordshire 09.2009 - 06.2010
A-Levels - English Literature
Samuel Whitbread Community College
Shefford, Central Bedfordshire 09.2009 - 06.2010
GCSEs - Religious Studies
Samuel Whitbread Community College
Shefford, Central BedfordshireGCSEs - English Literature
Samuel Whitbread Community College
Shefford, Central BedfordshireGCSEs - Additional Science
Samuel Whitbread Community College
Shefford, Central BedfordshireGCSEs - French
Samuel Whitbread Community College
Shefford, Central BedfordshireGCSEs - English
Samuel Whitbread Community College
Shefford, Central BedfordshireGCSEs - Science
Samuel Whitbread Community College
Shefford, Central BedfordshireGCSEs - Drama
Samuel Whitbread Community College
Shefford, Central BedfordshireGCSEs - Geography
Samuel Whitbread Community College
Shefford, Central BedfordshireGCSEs - Sociology
Samuel Whitbread Community College
Shefford, Central BedfordshireGCSEs - Statistics
Samuel Whitbread Community College
Shefford, Central BedfordshireGCSEs - Maths
Samuel Whitbread Community College
Shefford, Central BedfordshireSkills
- Decision making under pressure daily
- Resilience under stress
- Compassionate victim/client support
- Risk assessment capabilities both in day to day work and under pressure
- Developing community partnerships
- Team Leadership and welfare orientated
- Strategic decision-making
- Customer service-oriented, with resolution of complaints as part of daily role
- Conflict Resolution through effective communication
Accomplishments
Chief Constables Commendation from Bedfordshire police for courage in standing against sexual misconduct that may otherwise bring the profession into disrepute.
References
References available upon request.
Timeline
IOSH
City and Guilds
06.2024 - 06.2024
NVQ Level 4 - Police first line management
City And Guilds
10.2022 - 02.2024
NVQ Level 2 - Children and young Peoples mental health
Learning Curve Group
09.2022 - 11.2022
Police sergeant
Bedfordshire Police
04.2021 - Current
Some College (No Degree) - Licensed Police Search Advisor
College of Policing
01.2021 -
NVQ Level 2 - Policing
City and Guilds
02.2015 - 06.2017
Police constable
Bedfordshire Police
09.2014 - 04.2021
Document controller
Galliford Try
04.2014 - 09.2014
Bachelor of Science - Psychology with Criminology
Kingston University
09.2011 - 07.2013
A-Levels - Psychology
Samuel Whitbread Community College
09.2009 - 06.2010
A-Levels - Geography
Samuel Whitbread Community College
09.2009 - 06.2010
A-Levels - English Literature
Samuel Whitbread Community College
09.2009 - 06.2010
GCSEs - Religious Studies
Samuel Whitbread Community College
GCSEs - English Literature
Samuel Whitbread Community College
GCSEs - Additional Science
Samuel Whitbread Community College
GCSEs - French
Samuel Whitbread Community College
GCSEs - English
Samuel Whitbread Community College
GCSEs - Science
Samuel Whitbread Community College
GCSEs - Drama
Samuel Whitbread Community College
GCSEs - Geography
Samuel Whitbread Community College
GCSEs - Sociology
Samuel Whitbread Community College
GCSEs - Statistics
Samuel Whitbread Community College
GCSEs - Maths
Samuel Whitbread Community College
Similar Profiles
Zara BrownZara Brown
Head of Crime and Public Protection at Bedfordshire PoliceHead of Crime and Public Protection at Bedfordshire Police
Samantha HuntSamantha Hunt
Police Inspector at Bedfordshire PolicePolice Inspector at Bedfordshire Police
Lorna RichardsonLorna Richardson
Police Officer at Bedfordshire PolicePolice Officer at Bedfordshire Police
Goutham LakinapallyGoutham Lakinapally
Technical Solutions Architect at Tata Consultancy ServicesTechnical Solutions Architect at Tata Consultancy Services
Jake ReesJake Rees
Finance Assistant Work Experience at Steven Eagell ToyotaFinance Assistant Work Experience at Steven Eagell Toyota