Summary
Overview
Work history
Education
Skills
References
Timeline
Generic

Amy Hewitt

Exhall,Warwickshire

Summary

Experienced and compassionate professional with a strong background in care management, offering a strong set of transferable skills well suited to customer services based roles. Highly skilled in communicating with a wide range of individuals, handling sensitive situations with empathy and professionalism, resolving concerns and providing a high standard of support. Experienced in administration, record keeping, teamwork and working effectively in fast-paced environments. Confident using digital systems and able to deliver a positive, organised and customer-focused service.

Overview

16
16
years of professional experience

Work history

NIGHT SENIOR CARE ASSISTANT

Avery Healthcare (Acorn Lodge)
Nuneaton
08.2025 - Current

NIGHT CARE MANAGER

Runwood Homes (Caldwell Grange)
Nuneaton
12.2019 - 08.2025

NIGHT CARE ASSISTANT

Runwood Homes (Bracebridge Court)
Atherstone
04.2018 - 12.2019

NIGHT CARE MANAGER

The Ashton Care and Dementia Home
Hinckley
04.2016 - 04.2018

NIGHT SENIOR CARE ASSISTANT

Moat House Residential Home
Hinckley
09.2013 - 03.2016

COMMUNITY CARE ASSISTANT

Mobile Care Services Ltd
Atherstone
06.2010 - 09.2013

Education

GCSEs -

Alderman Smith
Nuneaton
09.2002 - 06.2007

NVQ Level 2 - Accounting

North Warwickshire and Hinckley College
Nuneaton
12.2025 -

Skills

  • Excellent communication skills
  • Empathy and patience
  • Problem solving/Conflict resolution
  • Very computer literate
  • Organisation and time management
  • Record keeping/admin skills
  • Teamwork and collaboration
  • Working with confidentiality and professionalism
  • Working well under pressure
  • Attention to detail
  • Professional telephone manner
  • Customer-focused approach
  • Decision making and responsibility
  • Digital confidence

References

References available upon request.

Timeline

NVQ Level 2 - Accounting

North Warwickshire and Hinckley College
12.2025 -

NIGHT SENIOR CARE ASSISTANT

Avery Healthcare (Acorn Lodge)
08.2025 - Current

NIGHT CARE MANAGER

Runwood Homes (Caldwell Grange)
12.2019 - 08.2025

NIGHT CARE ASSISTANT

Runwood Homes (Bracebridge Court)
04.2018 - 12.2019

NIGHT CARE MANAGER

The Ashton Care and Dementia Home
04.2016 - 04.2018

NIGHT SENIOR CARE ASSISTANT

Moat House Residential Home
09.2013 - 03.2016

COMMUNITY CARE ASSISTANT

Mobile Care Services Ltd
06.2010 - 09.2013

GCSEs -

Alderman Smith
09.2002 - 06.2007
Amy Hewitt