
Experienced and compassionate professional with a strong background in care management, offering a strong set of transferable skills well suited to customer services based roles. Highly skilled in communicating with a wide range of individuals, handling sensitive situations with empathy and professionalism, resolving concerns and providing a high standard of support. Experienced in administration, record keeping, teamwork and working effectively in fast-paced environments. Confident using digital systems and able to deliver a positive, organised and customer-focused service.