Amy Dabner
Hedge End,Hampshire
Summary
Experienced and dedicated waitress and supervisor with a strong background in managing a busy bar and restaurant. Skilled in working under pressure to oversee daily operations and customer service with a warm and approachable attitude and a keen eye for detail. Thrives in fast paced environments and have the ability to balance multiple tasks whilst maintaining a positive environment for customers and staff. Known for taking a proactive approach to work, learning new knowledge and skills and creating memorable experiences for customers. As well as being a hard and flexible worker, I bring enthusiasm, energy and genuine devotion to every shift.
Overview
3
3
years of professional experience
5
5
years of post-secondary education
Work history
Team leader supervisor
Greene King
Hedge End, Hampshire
08.2022 - Current
- Successfully run and managed a pub and restaurant independently, overseeing daily operations, customer service and staff management.
- Encouraged open communication, fostering a positive work culture among colleagues.
- Handled customer complaints promptly and professionally, helping to maintain the restaurant's positive reputation.
- Enjoy welcoming new and recurring customers and forming connections that help to foster a loyal and comfortable atmosphere.
- Maintained high standards of customer service by training and supporting new waitstaff at all times.
- Maintained a clean and organised bar, enhancing customer satisfaction and cleanliness.
- Handled cash and card transactions securely.
- Adapted quickly to changes, maintaining efficiency under pressure.
- Able to follow instructions efficiently, but also demonstrate a proactive approach to different tasks and problem-solving.
Education
GCSEs - Grades 5-8, including Maths and English
Wildern Secondary School
Hedge End, Hampshire 09.2017 - 06.2022
Skills
- Excellent customer service
- Communication
- Honesty and approachability
- Effective teamwork and management
- Proactive work ethic
- Multitasking
- Ability to use a till and handle cash
- Fast and eager learner
Affiliations
- Social events
- Cooking
- Sunny dog walks
References
References available upon request.
Timeline
Team leader supervisor
Greene King
08.2022 - Current
GCSEs - Grades 5-8, including Maths and English
Wildern Secondary School
09.2017 - 06.2022
Similar Profiles
Bethany Stones-MarshallBethany Stones-Marshall
Front of house team member at Greene KingFront of house team member at Greene King
Andre Brasil Da SilvaAndre Brasil Da Silva
FOH Team Leader at Greene KingFOH Team Leader at Greene King
Ashton BlackAshton Black
Housekeeping cleaner at Greene KingHousekeeping cleaner at Greene King
Chloe Connie DoreChloe Connie Dore
Crematorium Assistant at Westerleigh GroupCrematorium Assistant at Westerleigh Group
Nigel AtkinsonNigel Atkinson
Client Relationship Director at The Lettings HubClient Relationship Director at The Lettings Hub