Amy Coley

HOME CARER

August 2021 – Present | Leicester

• Provide professional day-to-day care and practical support to clients while maintaining dignity, respect and individual preferences.
• Safely operate specialist equipment including patient hoists, wheelchairs and vehicle access aids, following established procedures and safety requirements.
• Carry out practical tasks independently, identifying problems and applying appropriate solutions to maintain safe and functional environments.
• Follow detailed care plans, procedures and instructions accurately, adapting working methods when circumstances or requirements change.
• Monitor equipment and client conditions during daily activities, identify potential issues and report concerns promptly to relevant professionals.
• Maintain accurate records and documentation, demonstrating strong attention to detail and the ability to communicate information clearly.
• Manage multiple responsibilities to agreed time and quality standards while maintaining a consistent and reliable service.
• Use practical problem-solving skills to assess situations, identify issues and determine suitable solutions.
• Maintain clean, organised and safe working environments through housekeeping, cleaning, laundry and domestic duties.
• Work independently and as part of a wider team, communicating effectively with colleagues and external professionals.
• Remain calm and methodical when dealing with challenging or unexpected situations and use logical problem-solving to achieve safe outcomes.
• Carry out physically demanding tasks safely, demonstrating practical ability, stamina and awareness of manual handling requirements.
• Handle complaints and queries professionally, using clear communication to understand problems and find appropriate solutions.

PRACTICAL & MECHANICAL EXPERIENCE

DIY & HOME MAINTENANCE

Personal Practical Experience

• Built and assembled garden sheds using hand tools, measuring, assembling and securing components.
• Carried out general household repairs and maintenance, including repairing doors and installing fixtures.
• Used a variety of hand tools and general DIY equipment safely and effectively.
• Completed basic electrical tasks including wiring plugs and replacing fuses.
• Identified household problems and used practical problem-solving to determine appropriate repair methods.
• Developed confidence working with different materials, components, tools and equipment.
• Worked independently to plan and complete practical projects from start to finish.

VEHICLE MECHANICAL EXPERIENCE

Practical Experience – Working Alongside a Mechanic

• Gained practical exposure to vehicle maintenance and mechanical work while assisting and learning alongside a family member who works as a mechanic.
• Assisted with basic mechanical tasks and developed familiarity with vehicle components and mechanical systems.
• Gained experience using mechanical tools and working in a practical workshop environment.
• Developed an understanding of systematic fault identification and the importance of following safe working practices.
• Built a strong interest in mechanical engineering and maintenance through hands-on experience.